Help in Sbi Card Blocked due to suspicious activities

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Deal Subedar
Sushil_patwari
My Sbi Card Blocked due to suspicious activities on 28th January.
I called customer care same day and verified that these transaction is tried by me.
After that I send them email with self attested kyc documents as said by customer care. Still my card not activated. Whenever I call customer care they say that it takes time.

Anyone of you faced this time of problem ?

What is the solution for it ?
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Hello bro! In my case whenever the SBI card gets blocked due to suspicious activities, you will immediately get a verification call on your registered number to verify the transaction. Upon confirmation the card instantly gets unblocked. Otherwise we have to call the customer care and confirm. After that the unblocking process may take a maximum of 10 to 14 days as said by the cc executive. But most of the time it will be only 2 days max. So again call the cc and explain your problem. They will help you. 

Deal Subedar Deal Subedar
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I called 20-25 times. All the times they say that you need to wait as your complaint is already in process.

Shopping Friend Shopping Friend
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Where did you use the card? most probably will get blocked/closed if not unblocked in 10days

Deal Subedar Deal Subedar
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Used on Razorpay I am ready for closing but customer care says we can't close till it is blocked. Main problem is that they neither closing nor reactivating.

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Deal Cadet Deal Cadet
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If you don't answer the IVR or give wrong verification answers the account gets blocked and it takes more than 15 days in that scenario. My account got blocked for more than 25 days just because I gave one security answer wrong.

Helpful Helpful
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Contact the below emails... There is no use talking to phone support as most of these junior desk employees know nothing on how to get your issue resolved.

Remove the spaces from the email addresses. And send an email with detailed explanation of what actually happened & that phone support is not helping, so you are emailing here...

Nodal Officer Email: Nodalofficer@ sbicard.com
Customer Service Head : CustomerServiceHead@ sbicard.com
Principal Nodal Officer : PrincipalNodalOfficer@ sbicard.com

Deal Cadet Deal Cadet
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None of these mail id persons helps in this case. If 30 days has been passed since first complaint. Raise to RBI. Problem will be solved within 3 days.
Benevolent Benevolent
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SBI cards behaving like SBI, so much drama

even I faced this issue only on gyftr with simplyclick card

Generous Generous
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-of all the CC its the SBI who acts like a 'psy' , first i use to think it's for due to international txn. but even for domestic txn on mere wallet like mobikwik they wud block the card , just fallow the 

1. when u do txn on SBI card always keep your mobile active , a call will come to confirm the txn confirm them and your card wont get blocked

2. if the card got blocked open up internet banking/SBI app there u see the option to unblock

3. call SBI Customer care is useless as they will say that call will come from backend team but still raise a complain 

4. mail sbi customer care 

5. get it unblock ASAP , else they will send u new card and charge the card replacement fees

Deal Subedar Deal Subedar
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Can i myself request for replacement card. New card is automatically unblocked ?

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Generous Generous
Admin
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Just call them they will unblock it..  i had faced same issue few weeks ago .. but in my case i called them immediately...

Deal Lieutenant Deal Lieutenant
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can u help me with the options to be selected?
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Post Mogul Post Mogul
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Removing block on a SBI card is an excruciating process..it took me a month to remove the block. A simple call to customer care won't suffice even response to email takes time . You have to barge them with msgs on their social media handles preferably Twitter.

Generous Generous
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Yes faced the same issue. They took like 3 months ths but never resolved the issue then I checked the rbi ombudsman site and got their nodal officer email. Sent the mail and within 7 days issue got resolved smiley

Deal Cadet Deal Cadet
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Sbi Cashback Card ki Email Id change krayi thi account hi bnd kr diya h kmino ne 15 din se. Bhai koi solution h kya...Khub email send kr di twitter p complaint kr di - 15 din se kh rhe h waiting for approval - don't know which approval is pending.

Guys need your help to unblock account and if not possible, any other credit card suggestions like SBi CC

Thanks in advance.

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