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Help required against swiggy

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Blaze
nightfreaker...
Hello all
I have registered my restaurant with Swiggy. They have blocked my payout and not allowing it to be transferred it to my account. They are claiming that i have made self order abuse . I requested them to provide me proof for the abuse , also how it is related to payment of all orders.
But they aren't replying to me in mail not attending call and no reply on twitter.
Please help what to do pray
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Deal Cadet Deal Cadet
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I have this doubt about some restaurants in my city..now it's cleared..

Can't give 1star for those restaurants food quality and ambiance .if you visit those restaurants one time..you never step in those restaurants again in your entire life.. but in swiggy their ratings are 3.9, 4, 4.2..  

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Faug wrote:

Bhai read again, abhi to itni daru pee bhi nahi maine. 

OP words: They are claiming that i have made self order abuse . I requested them to provide me proof for the abuse


above person asked same did you self order abuse

Yeah bhai, but this statement doesn't really mean that he hasn't done the abuse smile 

Note- just talking of English comprehension, not the context 

Finance Mentor Finance Mentor
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Faug wrote:

https://cdn0.desidime.com/attachments/photos/820585/original/6580C799-C4CB-4E02-AC2D-285AF55B95B9.jpeg?1667485081

Bhai OP already wrote he didn’t abuse. Still asking? 

No. He did not said that. 

He is asking swiggy to provide proof of abuse. 😜 how it is related to payment block.🤣😜

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Deal Cadet Deal Cadet
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That’s sad 😞 

Which city ? How much amount have they blocked ?

Deal Newbie Deal Newbie
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Acha kiya swiggy ne 

Most restaurants pack only 65% outa full dish food price when ordered online with coupons . 

Hotshot Hotshot
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share more details

Deal Cadet Deal Cadet
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Tweet it out publicly instead of DM
Deal Cadet Deal Cadet
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So did you do self-order abuse?

Deal Cadet Deal Cadet
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romilq wrote:

So did you do self-order abuse?

https://cdn0.desidime.com/attachments/photos/820585/original/6580C799-C4CB-4E02-AC2D-285AF55B95B9.jpeg?1667485081

Bhai OP already wrote he didn’t abuse. Still asking? 

Finance Mentor Finance Mentor
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Faug wrote:

https://cdn0.desidime.com/attachments/photos/820585/original/6580C799-C4CB-4E02-AC2D-285AF55B95B9.jpeg?1667485081

Bhai OP already wrote he didn’t abuse. Still asking? 

No. He did not said that. 

He is asking swiggy to provide proof of abuse. 😜 how it is related to payment block.🤣😜

Deal Cadet Deal Cadet
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Bk100 wrote:

No. He did not said that. 

He is asking swiggy to provide proof of abuse. 😜 how it is related to payment block.🤣😜

Bhai read again, abhi to itni daru pee bhi nahi maine. 

OP words: They are claiming that i have made self order abuse . I requested them to provide me proof for the abuse


above person asked same did you self order abuse

Super Stud Super Stud
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Faug wrote:

https://cdn0.desidime.com/attachments/photos/820585/original/6580C799-C4CB-4E02-AC2D-285AF55B95B9.jpeg?1667485081

Bhai OP already wrote he didn’t abuse. Still asking? 

(May Be Some Users Tried Like This) In Past I Have TRYNEW 50% Off Coupon + Cred Discount... Order Value 200Rs.. Paid Only 30Rs... Went To Resturant And Order At Reasturant Address And Pick Parcel My Self And Went To Village... I Call Delivery Boy Not To Come For Pick up...So He Simply Marked As Picked Up And Marked As Delivered...
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Faug wrote:

Bhai read again, abhi to itni daru pee bhi nahi maine. 

OP words: They are claiming that i have made self order abuse . I requested them to provide me proof for the abuse


above person asked same did you self order abuse

Yeah bhai, but this statement doesn't really mean that he hasn't done the abuse smile 

Note- just talking of English comprehension, not the context 

Deal Cadet Deal Cadet
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UnderNation wrote:
(May Be Some Users Tried Like This) In Past I Have TRYNEW 50% Off Coupon + Cred Discount... Order Value 200Rs.. Paid Only 30Rs... Went To Resturant And Order At Reasturant Address And Pick Parcel My Self And Went To Village... I Call Delivery Boy Not To Come For Pick up...So He Simply Marked As Picked Up And Marked As Delivered...

Saari chadi utar di jaise likha hai. 😂

Why do you need to write every first letter in capital?

Is this fraud still going on? Do you think users these days can afford multiple mobile numbers to mere 50% discount which I think is maximum ₹100 now? I don’t think fraudsters can even afford so many sims to do that. 

Deal Cadet Deal Cadet
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androgame wrote:

Yeah bhai, but this statement doesn't really mean that he hasn't done the abuse smile 

Note- just talking of English comprehension, not the context 

Perfect answer bro but than again even if he did it, will he ask Swiggy to provide proof? 🤪

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Faug wrote:

Perfect answer bro but than again even if he did it, will he ask Swiggy to provide proof? 🤪

Why not bro smile

World is not an ideal place 

P- Again, i am talking without context

Deal Cadet Deal Cadet
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androgame wrote:

Why not bro smile

World is not a ideal place 

P- Again, i am talking without context

Guru ji ko like and pranam 🙏🏻


Yes you can always comprehend in both ways bro. Truly said This world is not an ideal place. 

Deal Cadet Deal Cadet
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Faug wrote:

https://cdn0.desidime.com/attachments/photos/820585/original/6580C799-C4CB-4E02-AC2D-285AF55B95B9.jpeg?1667485081

Bhai OP already wrote he didn’t abuse. Still asking? 

Get your eyes checked 🤡

Super Stud Super Stud
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Faug wrote:

Saari chadi utar di jaise likha hai. 😂

Why do you need to write every first letter in capital?

Is this fraud still going on? Do you think users these days can afford multiple mobile numbers to mere 50% discount which I think is maximum ₹100 now? I don’t think fraudsters can even afford so many sims to do that. 

Haha Thank You Bro , Its Muscle Memory, Fingers Always Type First Letter As Capital With Out My Consent.


In My Case , If I Won't Order For A Long Time, Getting 50% Off Upto 100 User Specific Coupon And Combine With Cred Offer ( Or ) Amazon Wallet Offer.. Hardly I Pay 30 to 40rs. Will Do Restaurant Pick Up Only. 




Blaze Blaze
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spids wrote:

That’s sad 😞 

Which city ? How much amount have they blocked ?

Surat . 5000 they have blocked
Deal Cadet Deal Cadet
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By his statement it seems , If swiggy suspects any dlf order only those amount should be blocked not entire 

Blaze Blaze
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Cool07 wrote:

share more details

I wrote a tweet on twitter they are saying they have escalated. From last last month they have just escalated the issue. They charge 24% commission and+ 7.5% extra charges If i order myself I'll pay this much commission to them first and discount my money.
Blaze Blaze
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Bk100 wrote:

No. He did not said that. 

He is asking swiggy to provide proof of abuse. 😜 how it is related to payment block.🤣😜

Sir it's like I might have placed 1-2 order initially for rating and trying how does this works . But what right do they have to block payment. They are already getting more money . And leaving one or two order other orders why they are merging all thing.
Deal Cadet Deal Cadet
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I have this doubt about some restaurants in my city..now it's cleared..

Can't give 1star for those restaurants food quality and ambiance .if you visit those restaurants one time..you never step in those restaurants again in your entire life.. but in swiggy their ratings are 3.9, 4, 4.2..  

Blaze Blaze
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Main issue is that I asked them where did i accepted this condition as a partner that you can block my amount like this. They must show a proof or legal documents which we have mutually agreed upon . Also their support is just the worst i have experienced they are asking the otp for confirming that I'm owner. And.on otp page it written that don't share otp . But forcefully you have to give otp otherwise they hang the phone
Blaze Blaze
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Tekk wrote:

I have this doubt about some restaurants in my city..now it's cleared..

Can't give 1star for those restaurants food quality and ambiance .if you visit those restaurants one time..you never step in those restaurants again in your entire life.. but in swiggy their ratings are 3.9, 4, 4.2..  

Yes those restaurant are their in our city too. But my purpose was to just uplift my restaurant online . I wad only selling dryfruits there and that too limited products I just wanted people to know my name because I WFH so i don't have offline shop. Also no profit margin I kept because 31% already was going to swiggy
Blaze Blaze
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All companies are worried about what you post on their Twitter or other social media page but here their full page is filled with this type of issues only. O called National consumer helpline they said it comes under commercial purpose you have to file complaint offline by going to court.
Blaze Blaze
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Dimers are my last hope for this. Thays why I'm praying to you all to please provide your valuable input unto this.
Deal Cadet Deal Cadet
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I have heard this long ago..both swiggy and Zomato does this quite often..they did this with big restaurants and get away without paying..that too in lakhs..

Deal Cadet Deal Cadet
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Even with self order, why should they block the payout amount? They can at best deplatform (debatable) the restaurant, swiggy acting like a goon. 

Blaze Blaze
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Guy_Next_Door wrote:

Even with self order, why should they block the payout amount? They can at best deplatform (debatable) the restaurant, swiggy acting like a goon. 

You just catch my point sir. That's what I'm trying to explain its not the matter of 5k it's matter they are acting like Don. "Dadagiri" let it be you are collaborating with them as a partner or ordering from them as a customer
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