How to close AU bank account?

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Deal Cadet
I_AM_5RAV5

Hi

I opened zero balance account to avail amazon add money offer. now that offer is over. so how to close AU bank account?

Thank you

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Blaze Blaze
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guest_999 wrote:
As far as I know, no bank in India allow to close an acc without a physical visit unless it is a payments bank like paytm bank.

I mailed their AU Bank CC my aadhar card along with closure request and they closed my account. The branch people kept on delaying it and insisted me to continue with the account but I stood firm and kept on emailing CC for status update. Finally they closed it without any closure charges (closed within 1 year) @amey_dev143 @I_AM_5RAV5

Cool Cool
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guest_999 wrote:
As far as I know, no bank in India allow to close an acc without a physical visit unless it is a payments bank like paytm bank.

Not sure about Au bank. but some banks do allow account closure over email without branch visit.

Fincare small finance bank is one of them. I opened saving account online and also closed online.

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Crowdpuller Crowdpuller
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Visit any au branch and fill acc closure form

Deal Cadet Deal Cadet
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ansh7 wrote:

Visit any au branch and fill acc closure form

au bank branch is not near to my home. isn't it possible via calling customer care number?
Crowdpuller Crowdpuller
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I_AM_5RAV5 wrote:
au bank branch is not near to my home. isn't it possible via calling customer care number?

No, its not payment bank

Deal Cadet Deal Cadet
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ansh7 wrote:

No, its not payment bank

Is there any other way like sending an email to close account?
Critic Critic
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I_AM_5RAV5 wrote:
Is there any other way like sending an email to close account?
As far as I know, no bank in India allow to close an acc without a physical visit unless it is a payments bank like paytm bank.
Deal Cadet Deal Cadet
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guest_999 wrote:
As far as I know, no bank in India allow to close an acc without a physical visit unless it is a payments bank like paytm bank.
oh ok thank you.
Deal Cadet Deal Cadet
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If you close within 1 yr, there are charges for the 0 balance digital account.

Get on a call with customer care and confirm everything before going to the branch to avoid a re-visit.

Cool Cool
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guest_999 wrote:
As far as I know, no bank in India allow to close an acc without a physical visit unless it is a payments bank like paytm bank.

Not sure about Au bank. but some banks do allow account closure over email without branch visit.

Fincare small finance bank is one of them. I opened saving account online and also closed online.

Cool Cool
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Contact Au customer support over email and explain your situation. they will let you know if online account closure possible or not.

Spearhead Spearhead
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If you don't mind me asking, why are you closing your AU bank account?

Won't there be more offers in the future?

And, there are existing non-Amazon AU Rupay debit card offers.

Blaze Blaze
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guest_999 wrote:
As far as I know, no bank in India allow to close an acc without a physical visit unless it is a payments bank like paytm bank.

I mailed their AU Bank CC my aadhar card along with closure request and they closed my account. The branch people kept on delaying it and insisted me to continue with the account but I stood firm and kept on emailing CC for status update. Finally they closed it without any closure charges (closed within 1 year) @amey_dev143 @I_AM_5RAV5

Deal Cadet Deal Cadet
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smz wrote:

I mailed their AU Bank CC my aadhar card along with closure request and they closed my account. The branch people kept on delaying it and insisted me to continue with the account but I stood firm and kept on emailing CC for status update. Finally they closed it without any closure charges (closed within 1 year) @amey_dev143 @I_AM_5RAV5

My credit card is linked to bank account. Do i need to deregister it or will there be any problem, if i close my bank account?
@guest_999
Blaze Blaze
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I_AM_5RAV5 wrote:
My credit card is linked to bank account. Do i need to deregister it or will there be any problem, if i close my bank account?
@guest_999
How can credit card be linked to a bank account ? You mean auto-pay of CC bills ? Cancel all auto-pay, ECS of bank account before closing it.
Deal Cadet Deal Cadet
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smz wrote:
How can credit card be linked to a bank account ? You mean auto-pay of CC bills ? Cancel all auto-pay, ECS of bank account before closing it.
Thank you
Critic Critic
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smz wrote:

I mailed their AU Bank CC my aadhar card along with closure request and they closed my account. The branch people kept on delaying it and insisted me to continue with the account but I stood firm and kept on emailing CC for status update. Finally they closed it without any closure charges (closed within 1 year) @amey_dev143 @I_AM_5RAV5

Good to know, it seems SFBs & Payment banks nowadays allow acc closure without branch visit but I seriously doubt it for major/typical banks.
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