How to login in bigbasket with email

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Last Comment 2021-12-08

2021-10-19

Bigbasket has logged out from app and unable to login with email. Registered mobile number is deactivated. How to login with email? Account has 1500 wallet. Added gift card. No cashback money how to recover?

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https://www.desidime.com/discussions/how-to-login-in-bigbasket-with-email?page=1#post_8029306

androgame

2021-10-19

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Check on website, Login with email available

https://www.desidime.com/discussions/how-to-login-in-bigbasket-with-email?page=1#post_8029310

kamleshdd

2021-10-19

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its asking verify mobile number. I have mailed them they replied first:
Greetings from Bigbasket.

We certainly understand your concern.

We request you to log in to the Bigbasket account and kindly follow the below procedure to update the new mobile number.
1. Login to Bigbasket website with credentials.
2. Click on “My Account” on the top right side corner.
3. Click on “Edit Profile” under Personal details.
4. Update the mobile number and click on Save.

Then I told them number is not active and its asking otp they said : We apologize for the inconvenience caused to you.
We request you to share the contact number and error snapshot so that we can check and assist you further.

We are waiting for your response and happy to help you.

https://www.desidime.com/discussions/how-to-login-in-bigbasket-with-email?page=1#post_8039551

rahulv9

2021-10-24

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same problem with me… I’m also not able to login via email id + email login otp… if u got any solution give me update

https://www.desidime.com/discussions/how-to-login-in-bigbasket-with-email?page=1#post_8029511

LightYagami

2021-10-19

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If you try on website you can login with email id and otp, otp comes on email id.
Are you not able to login , if login is possible then you can change the mobile number.