ICICI Bank won't release my FD

135°
Deal Newbie
cr1mzn

I wanted a CC from ICICI but didnt have a credit history so i opted for CC against FD in March. FD was for 10k. In June i lost the CC so i cancelled it in the hopes that they will replace it but they never did. So then i went to bank to cancel my FD in bank and they have still not done it. I have visited them so many times since then and every time they give fake assurances or excuses. What do I do?

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Entertainer Entertainer
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+🔥
why to cancel FD bro? interest rates have got even less low. Plus if you break FD you be charged penal interest. So if not in urgent need of money, retain FD

Entertainer Entertainer
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What was the tenure of FD? Did you try to cancel it online yourself using portal? Go to customer service section online and see if it is showing or not.

Deal Subedar Deal Subedar
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I think you only blocked your card…. You need to completely cancel credit card account by calling customer care.

Or your credit card cancellation request rejected for any reason. Have you confirmed if your card account is cancelled? You got NOC?

Deal Newbie Deal Newbie
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6 months was the tenure it got auto renewed

Deal Newbie Deal Newbie
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its cancelled. I dont see it anywhere in netbanking or app. Also i have tried to cancel the FD using netbanking. It says FD is under lien. Branch says there is no lien

Deal Subedar Deal Subedar
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cr1mzn wrote:

its cancelled. I dont see it anywhere in netbanking or app. Also i have tried to cancel the FD using netbanking. It says FD is under lien. Branch says there is no lien

If it not showing in NetBanking, this is not meant your card account is cancelled….. Your card account is already active.

Call customer care, and press 2 for credit card menu>> tell last 4 digit of your card number. And know status.

Have you got any card cancellation confirmation email? Or physical confirmation letter?

Deal Subedar Deal Subedar
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ICICI’s customer support has degraded a lot. Even axis bank’s customer support is better than this bank nowadays.

Deal Lieutenant Deal Lieutenant
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Is the FD method of ICICI Credit card giving LTF card?

Pro Shopping Friend Pro Shopping Friend
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Give written complaint and demand for acknowledgement, they will do it instant

Deal Cadet Deal Cadet
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ICICI has worst bank customer care. Evidently the entire ICICI bank management is rotting

Deal Subedar Deal Subedar
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hsmhsm wrote:

ICICI has worst bank customer care. Evidently the entire ICICI bank management is rotting

hmmm…. are you sure ?

Deal Cadet Deal Cadet
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saymyname78 wrote:

hmmm…. are you sure ?

Yes I can vouch for it. It’s the most stupid bank which will send email, sms with tracking number if you register a service request/complaint but then they’ll close it quietly giving some arbitrary reason and never send any alert/email/sms thinking customer must have forgotten it. laughing They won’t reconsider even if you give proofs. And every time you complain on twitter, email they’ll continue giving you fake assurances, wasting time until you give up or forget it completely.

I think ICICI is going to shut down in near future as I have never seen such careless , indifferent staff.

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