Idea & Vodafone Network deducting Rs. 30 unnecessary - Read this post - Recommended !

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After Airtel —> Now Idea started grabbing Money !

I have Idea Number where I put that number at my home itself to receive calls , so 2 days back i have received a call starting 55696130033

after i lifted call it disconnected and received a message as You have successfully subscribed to Voice Chat service and charged Rs. 30 renews in 30 days and additional Rs. 4 / Min to call that number and listen !

I have sent complaint to Idea care received reply as that number is of Power pack , so when you lift call then it will auto – subscribed and debited Rs. 30 ( non – refundable )

So be cautious while receiving call with Idea & Vodafone – when you have main account balance otherwise you lose your money unnecessarily !

To Stop this service you have to send a message as " STOP to 5933500 "

screenshot of message : https://cdn0.desidime.com/attachments/photos/586210/medium/6116712IMG-20190921-182140.jpg?1569071329


17 Comments  |  
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Shopping Friend
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even they deducted mine 3 rupees and then 8 rupees for some crap VAS which i have not activated rage

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Deal Newbie
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tweet them and tag TRAI!

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dblueknight wrote:

tweet them and tag TRAI!

Tweeted already got response as follows "

Hi Sir,

We regret the inconvenience caused. As per our records, you have been charged for Idea power service. For further queries, kindly write back to us.

Regards,

So again tagged to TRAI and waiting for response !

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Critic
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if I remember correctly, TRAI regulations require the consumer to actively accept any VAS. that makes this “power pack” illegal.
also, never keep more than 20 in main balance. then these things can not happen.

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Entertainer
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Now airtel will also start doing so. The sad thing is you won’t get refund even when you deactivate

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Deal Subedar
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Same issue happened with me too. So I deactivated the VAS service immediately as soon as I received activation SMS and emailed the issue to Vodafone customer care (Vodafone Idea). And they refunded the balance that was deducted. Also they blacklisted my number for activation of VAS services, so that I would never receive any Call/SMS regarding activation of VAS services in future.

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Deal Subedar
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I want the number and address of the person who invented this vas services, how come he did the research that any customer will ever need such nonsense service. rage

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Deal Lieutenant
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Same issue with bsnl got a call and received it I didn’t pressed anything but vas service activcted.

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Deal Cadet
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Simbha3 wrote:

Same issue with bsnl got a call and received it I didn’t pressed anything but vas service activcted.

Same with me Inn bsnl .. what u did

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Deal Lieutenant
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popeyemask wrote:

Same with me Inn bsnl .. what u did

Called cc they just deactivated didn’t refund any money.

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Deal Subedar
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Yes same happen with me. They call from Public number and when u recevez call they charged ₹3 without pressing any number. And when am ask him why u deduct my money they told “sir u press buttons to subscribe idea power” after happening again and again am activate my call DND

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syed786 wrote:

Tweeted already got response as follows "

Hi Sir,

We regret the inconvenience caused. As per our records, you have been charged for Idea power service. For further queries, kindly write back to us.

Regards,

So again tagged to TRAI and waiting for response !

Haven’t TRAI mentioned(on their Twitter page) that individual complaints won’t be entertained?

This is the official Twitter handle of the Telecom Regulatory Authority of India,
@ TRAI does not handle individual consumer complaints.

What point do you see mentioning them in your tweet.?

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NewDimer1 wrote:

Haven’t TRAI mentioned(on their Twitter page) that individual complaints won’t be entertained?

This is the official Twitter handle of the Telecom Regulatory Authority of India,
@ TRAI does not handle individual consumer complaints.

What point do you see mentioning them in your tweet.?

That is just nominal lines your issue will get resolved  my issue resolved today by providing free 7Gb data , 1gb per day for 7 days ! Refund not received but got it ,what you say about this  ? Not all lines trusted this is social media not court ruled !

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syed786 wrote:

That is just nominal lines your issue will get resolved  my issue resolved today by providing free 7Gb data , 1gb per day for 7 days ! Refund not received but got it ,what you say about this  ? Not all lines trusted this is social media not court ruled !

I have been tweeting about RComm not refunding my balance with them at the time RComm shutdown, for years.,. included TRAI, its chairman, modi, pmo, and all no refund yet… No other benefits as you say. ???

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Deal Cadet
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Rcom Kaha dega Kabhi office Jake inke chai pi aao bas(paisa vasool trick) …. .
See the huge debt of rcom it has destroyed the wealth of investors….

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Entertainer
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Bsnl took my 30 rupee. Not even any call or pressed button. 18001801503 says number invalid on 4gVolte😆😆😆 tried calling cc after 30 minutes of waiting i hung up without even getting chance to talk. Does their call centre agent are also government people?? Remembering the saying “Ab kre so aaj kr aaj kro se kal. Kuch ni hoga government bachayega harwakt”could not match rymes with 2nd line

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Deal Subedar
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Even after sending stop message to Airtel they deducted my wallet balance

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