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Idea & Vodafone Network deducting Rs. 30 unnecessary - Read this post - Recommended !

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Community Angel
syed786

After Airtel —> Now Idea started grabbing Money !

I have Idea Number where I put that number at my home itself to receive calls , so 2 days back i have received a call starting 55696130033

after i lifted call it disconnected and received a message as You have successfully subscribed to Voice Chat service and charged Rs. 30 renews in 30 days and additional Rs. 4 / Min to call that number and listen !

I have sent complaint to Idea care received reply as that number is of Power pack , so when you lift call then it will auto – subscribed and debited Rs. 30 ( non – refundable )

So be cautious while receiving call with Idea & Vodafone – when you have main account balance otherwise you lose your money unnecessarily !

To Stop this service you have to send a message as " STOP to 5933500 "

screenshot of message : https://cdn0.desidime.com/attachments/photos/586210/medium/6116712IMG-20190921-182140.jpg?1569071329


18 Comments  |  
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Deal Major Deal Major
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even they deducted mine 3 rupees and then 8 rupees for some crap VAS which i have not activated rage

Deal Newbie Deal Newbie
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tweet them and tag TRAI!

Community Angel Community Angel
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Tweeted already got response as follows "

Hi Sir,

We regret the inconvenience caused. As per our records, you have been charged for Idea power service. For further queries, kindly write back to us.

Regards,

So again tagged to TRAI and waiting for response !

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Benevolent Benevolent
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if I remember correctly, TRAI regulations require the consumer to actively accept any VAS. that makes this “power pack” illegal.
also, never keep more than 20 in main balance. then these things can not happen.

Pro Entertainer Pro Entertainer
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Now airtel will also start doing so. The sad thing is you won’t get refund even when you deactivate

Deal Lieutenant Deal Lieutenant
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Same issue happened with me too. So I deactivated the VAS service immediately as soon as I received activation SMS and emailed the issue to Vodafone customer care (Vodafone Idea). And they refunded the balance that was deducted. Also they blacklisted my number for activation of VAS services, so that I would never receive any Call/SMS regarding activation of VAS services in future.

Deal Lieutenant Deal Lieutenant
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I want the number and address of the person who invented this vas services, how come he did the research that any customer will ever need such nonsense service. rage

Benevolent Benevolent
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Same issue with bsnl got a call and received it I didn’t pressed anything but vas service activcted.

Deal Lieutenant Deal Lieutenant
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Same with me Inn bsnl .. what u did

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Deal Subedar Deal Subedar
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Yes same happen with me. They call from Public number and when u recevez call they charged ₹3 without pressing any number. And when am ask him why u deduct my money they told “sir u press buttons to subscribe idea power” after happening again and again am activate my call DND

Deal Lieutenant Deal Lieutenant
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Rcom Kaha dega Kabhi office Jake inke chai pi aao bas(paisa vasool trick) …. .
See the huge debt of rcom it has destroyed the wealth of investors….

Pro Entertainer Pro Entertainer
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Bsnl took my 30 rupee. Not even any call or pressed button. 18001801503 says number invalid on 4gVolte😆😆😆 tried calling cc after 30 minutes of waiting i hung up without even getting chance to talk. Does their call centre agent are also government people?? Remembering the saying “Ab kre so aaj kr aaj kro se kal. Kuch ni hoga government bachayega harwakt”could not match rymes with 2nd line

Benevolent Benevolent
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Even after sending stop message to Airtel they deducted my wallet balance

Deal Newbie Deal Newbie
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Yes

replyuser
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