IDFC Bank Payment missed Rs 10000 of the Total Due

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marumuganainar
IDFC Bank statement generated in February for Rs. 179000 and I paid Rs.169000. Today only I realised and I missed the payment of Rs.10000.
What to do?
Today I fully paid the entire balance amount of Rs.160000 including unbilled transactions.
Can I reverse the financial charges by calling IDFC or any other way to reduce the financial charges.
Today is the statement generation date.
Please share any experience on financial charges with IDFC
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Deal Cadet Deal Cadet
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Wait till statement gets generated. There're bound to be hefty charges tacked on. Once you have the statement, then it depends on your relationship with the bank. It's unlikely they'll reverse the entire charges, since the penalties will be high, and will be lucrative, especially near March end. However, you can probably negotiate a lower penalty amount. If you're a wealth customer or have good standing otherwise, maybe talk to your RM and he/she may help in getting the charges waived (unlikely) or reduced (more likely). Take this as a teachable moment. Be careful of payment schedules and amounts in future.

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Please share the customer care number for idfc credit card

Benevolent Benevolent
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marumuganainar wrote:

Please share the customer care number for idfc credit card

be ready to close card - in case they do not budge

total waive off unlikely and unreasonable too as u used Credit free facility for pretty long days so try to negotiate to some 1% interest charges per month

you had huge unbilled which worsened problem;

but looking at your spends they will offer u some discount

Check statement for cc number or card backside

Deal Lieutenant Deal Lieutenant
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marumuganainar wrote:

Please share the customer care number for idfc credit card

Try To Cry sob In Phone Call And Convince Them They May Waive Off... Also Tell Them This Is First Mistake And Next Time It Won't Happen Again

Commentator Commentator
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UnderNation wrote:

Try To Cry sob In Phone Call And Convince Them They May Waive Off... Also Tell Them This Is First Mistake And Next Time It Won't Happen Again

I want to use that tactics
Commentator Commentator
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caks2006407 wrote:

be ready to close card - in case they do not budge

total waive off unlikely and unreasonable too as u used Credit free facility for pretty long days so try to negotiate to some 1% interest charges per month

you had huge unbilled which worsened problem;

but looking at your spends they will offer u some discount

Check statement for cc number or card backside

I find the number

1860 500 1111

Commentator Commentator
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caks2006407 wrote:
any update?

I'm waiting for a statement to arrive tomorrow

Just now I know the financial charges of Rs.13019.51 including GST

Tomorrow I call and reply

Deal Cadet Deal Cadet
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Keep autopay on to avoid such situations in the future
Deal Lieutenant Deal Lieutenant
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abhispree wrote:
Keep autopay on to avoid such situations in the future
Not every card can be paid thru auto pay. Only same bank' s card can be paid thru auto pay. like axis cc cant be paid with with idfc bank account.
Instead select a date in the month say 15; now dues of all the CCs on this date only irrespective of actual payment due date. this way headache will be reduced.
Benevolent Benevolent
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akki.akki wrote:
Not every card can be paid thru auto pay. Only same bank' s card can be paid thru auto pay. like axis cc cant be paid with with idfc bank account.
Instead select a date in the month say 15; now dues of all the CCs on this date only irrespective of actual payment due date. this way headache will be reduced.
we need to manually confirm by logging into card account; no other way
even I did this kind of mistake but luckily
it was  just 125/- and no other unbilled so fine was 100/-
also RBI grace period saved me 2-3 times so now I am very serious of payments
Commentator Commentator
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Finally called today and requested for reversal has taken

Subject to approval

Deal Cadet Deal Cadet
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@marumuganainar673

lol dont worry open idfc app and hit on top left corner click on relationship there will be a contact call him/her tell your story they will help you out as this is your first mistake dont worry idfc is very resanable their staff is good incase there is no number there go to the closest branch and talk there she/he will get it on email and help you out 

you should turn on auto pay in their app

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woodfield753 wrote:

@marumuganainar673

lol dont worry open idfc app and hit on top left corner click on relationship there will be a contact call him/her tell your story they will help you out as this is your first mistake dont worry idfc is very resanable their staff is good incase there is no number there go to the closest branch and talk there she/he will get it on email and help you out 

you should turn on auto pay in their app

No relationship manager assigned
Deal Cadet Deal Cadet
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marumuganainar wrote:
No relationship manager assigned

if its not showing in the app open netbanking it may show there 

or else go to branch 

Deal Cadet Deal Cadet
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Can anyone help me with Idfc debit card

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