Indigo airline cheating on the name of compulsory web check-in by charging extra money

drjpatwa wrote:

So finally my complaint did work. Indigo assign me all 3 seats together as 1 time gesture for free of cost  

I always try to fight for the wrong things with 0% hope. Many times we take it granted & don’t complain that’s the issue.

Good one bro

Appreciates the spirit +kg

@drjpatwa sir, 3 seats were in same PNR or 3 different PNRs?

makeourdeal wrote:

@drjpatwa sir, 3 seats were in same PNR or 3 different PNRs?

Same PNR.

That’s why I was fighting. I told them 3 seats are of the same PNR & out of these 3 seats, 1 seat is for 2 yrs. old Kid.

I have travelled multiple times and leave thr seats to auto assign. They will give seats together. If not, you can complaint at airport and they have to oblige. Never had issues with this

drjpatwa wrote:

Same PNR.

That’s why I was fighting. I told them 3 seats are of the same PNR & out of these 3 seats, 1 seat is for 2 yrs. old Kid.

then auto assign will give the seats together only.. same is also shown on indigo website.

adrishya wrote:

can we get any seat in kiosk for free?

its chargeable now, 200rs per passenger, just confirmed with customer care

mhndrmlv397 wrote:

its chargeable now, 200rs per passenger, just confirmed with customer care

how will they charge on those self service kiosks?

adrishya wrote:

how will they charge on those self service kiosks?

yes, i told customer care i will myself use the kiosk he replied still u have to pay. they might keep someone to. Monitor the machines

mhndrmlv397 wrote:

yes, i told customer care i will myself use the kiosk he replied still u have to pay. they might keep someone to. Monitor the machines

dont think so. might be some payment method linked to it, not sure

drjpatwa wrote:

So finally my complaint did work. Indigo assign me all 3 seats together as 1 time gesture for free of cost  

I always try to fight for the wrong things with 0% hope. Many times we take it granted & don’t complain that’s the issue.

I too want to check-in but i can see only 3 seats that too in the last & second last row and for my 2nd flight not even a single seat is available for free wat d

What shall i do now?

adrishya wrote:

dont think so. might be some payment method linked to it, not sure

But nowadays you need to check-in before you reach the airport right or else you will have to shell out a hefty amt too right?

MrKool_JJ wrote:

But nowadays you need to check-in before you reach the airport right or else you will have to shell out a hefty amt too right?

Check in and seat selection at airport kiosk is free. If the airport does not have a kiosk then a manual check in with an airline representative is likely to cost money with most airlines.

starbearer wrote:

Check in and seat selection at airport kiosk is free. If the airport does not have a kiosk then a manual check in with an airline representative is likely to cost money with most airlines.

But nowadays we need to check-in i guess
Manual check-in is not possible

MrKool_JJ wrote:

But nowadays we need to check-in i guess

You can check in at the airport kiosk for free and select seats, also for free. If your flight doesn’t have a lot of traffic, or is at an odd hour, there is a good chance you’ll get seats close to each other, or even next to each other. You’ll need to be at the airport a bit early though, for this chance.

In any case, check in and seat selection are free at airport kiosks, if there are any.

I have always experienced various errors while online checkin
Dont understand, such big companies…

MrKool_JJ wrote:

I too want to check-in but i can see only 3 seats that too in the last & second last row and for my 2nd flight not even a single seat is available for free wat d

What shall i do now?

If it’s indogo, you can opt for random seat. Most probably you’ll get your desired seat, but not if you’re late to party as most seats are eiher alloted randomly or got sold.

starbearer wrote:

You can check in at the airport kiosk for free and select seats, also for free. If your flight doesn’t have a lot of traffic, or is at an odd hour, there is a good chance you’ll get seats close to each other, or even next to each other. You’ll need to be at the airport a bit early though, for this chance.

In any case, check in and seat selection are free at airport kiosks, if there are any.

Web Check-in
As per the current government guidelines, it is mandatory to web check-in for your domestic flight. Complete it for free 48 hr to 60 min before your domestic flight and 24 hr to 75 min before your international flight. A facilitation fee of ₹200 (domestic flights only) is applicable for airport check-in with assistance.

TempAcc wrote:

If it’s indogo, you can opt for random seat. Most probably you’ll get your desired seat, but not if you’re late to party as most seats are eiher alloted randomly or got sold.

Shall i opt for auto assign then?

MrKool_JJ wrote:

Shall i opt for auto assign then?

No need for that….Just go to the counter and give your “Sweet Smile”
They will not charge you anything after that

hitman wrote:

No need for that….Just go to the counter and give your “Sweet Smile”
They will not charge you anything after that

That won’t work anymore nw

MrKool_JJ wrote:

Shall i opt for auto assign then?

Do web checkin, opt for auto assign. Reach airport a bit early, check-in again at kiosk, change seat selection on kiosk (all available seats will be shown free on kiosk, except front row and middle row with extra leg room). Or you can request change of seats during baggage drop at counter.

MrKool_JJ wrote:

I too want to check-in but i can see only 3 seats that too in the last & second last row and for my 2nd flight not even a single seat is available for free wat d

What shall i do now?

Yes that’s day time loot by airlines company. I just wanted 3 seats together as I had 2 yrs. Child with me & there were no free seats available for even 2 members together…

MrKool_JJ wrote:

Shall i opt for auto assign then?

You’re taking too much stress bro. It’s just a domestic flight. I was used to travel on toilet for 2.5 hours on the way from college to home

aam_aadmi wrote:

Do web checkin, opt for auto assign. Reach airport a bit early, check-in again at kiosk, change seat selection on kiosk (all available seats will be shown free on kiosk, except front row and middle row with extra leg room). Or you can request change of seats during baggage drop at counter.

Ohkk will do this. Thankuu
I hope kiosks will be functional

drjpatwa wrote:

Yes that’s day time loot by airlines company. I just wanted 3 seats together as I had 2 yrs. Child with me & there were no free seats available for even 2 members together…

Yes, I did read your story

TempAcc wrote:

You’re taking too much stress bro. It’s just a domestic flight. I was used to travel on toilet for 2.5 hours on the way from college to home

Window or aisle is what I prefer so I was just clarifying. I’ll opt for auto assign

MrKool_JJ wrote:

Window or aisle is what I prefer so I was just clarifying. I’ll opt for auto assign

Received a message from their end saying that your seats will be auto assigned and notified via email 6-12 hours prior to your departure.

aam_aadmi wrote:

Do web checkin, opt for auto assign. Reach airport a bit early, check-in again at kiosk, change seat selection on kiosk (all available seats will be shown free on kiosk, except front row and middle row with extra leg room). Or you can request change of seats during baggage drop at counter.

They have allotted me 17E and 14 E
I’ll try to check-in once again from the Kiosk directly if possible else i’ll try to get my seat changed at the counter itself

MrKool_JJ wrote:

They have allotted me 17E and 14 E
I’ll try to check-in once again from the Kiosk directly if possible else i’ll try to get my seat changed at the counter itself

Dono beech wali seats… … Char so kharche hote to biwi bagal mein baithti…