Infibeam does not post negative reviews

78°
Deal Newbie
nrj00

I purchased a Black & Decker, 2 Slice Toaster, ET202 (White) toaster from Infibeam. They send an e.mail asking to review the product. There were problems with the product (not Infibeam), so I posted a review to warn other consumers. It has been five days. I guess the review being negative, they are refusing to post it on their website, although they apologized for the problems by a phone call, and promised to post the review.

I will be wary of a company that refuses to post negative opinions of the products they sell.

Here is the review that I wrote for the toaster after using it for about 4 days.

Pros:

1. Pops up the toast!

2. Looks quite decent.

Cons:

1. Comes with a UK plug (is that legal?). After you receive it, first go and buy an adapter, or do the more specialized job of cutting the wire and attaching an Indian plug.

2. Even at the setting of 3 it partially burns the toast. The so called \‘electronic variable browning control\’ knob goes up to 7. I want to see the CEO of Black and Decker eating a toast browned at a setting of 7, or even 6.

3. There is no mechanism to centre the toast in the slot. A standard thin Indian slice of bread will fall to one side, and the toast will be overdone on one side.
(Infibeam: I suggest that presence or absence of this mechanism should be part of the standard description of specs.)

Final recommendation: Do not buy it if you like your toast.

PS. No issues with Infibeam. They did a flawless professional job.

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