Hot Deal jio 5 GB data vouchers disappeared !

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I have 10 vouchers of 5 GB data each , today i have done checking where only 4 vouchers shown , when i contact care told there is no transaction of recharge ,
Any one faced same issue ?

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+1 5GB*4 vouchers . 90 days validity from recharge date

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+1 5GB*4 vouchers . 90 days validity from recharge date

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onlineuser7 wrote:

+1 5GB*4 vouchers . 90 days validity from recharge date

But there is nothing written in app vouchers tab like expiry date ?
Even no notification of vouchers expiring on date like sent for all.plans expiring ?

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do they still give extra data vouchers on recharge of 10/20/50/100 top ups

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desiman wrote:

do they still give extra data vouchers on recharge of 10/20/50/100 top ups

Yes

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syed786 wrote:

But there is nothing written in app vouchers tab like expiry date ?
Even no notification of vouchers expiring on date like sent for all.plans expiring ?

Na Bhai , notification kuch nahi aata . 90 din me expire ho jata . Agr redeem kre to current plan validity Tak . Agr speed achaa milta hai to vo 4 vouchers rrdeeem kr lo aap

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In 90 days, they expire if unused.

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onlineuser7 wrote:

+1 5GB*4 vouchers . 90 days validity from recharge date

So u are saying that the top up of 50 by which we get 5 gb data expires in 90 days?

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King_123 wrote:

So u are saying that the top up of 50 by which we get 5 gb data expires in 90 days?

Yes , 90 days

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thesuspended_op wrote:

What about that 399 recharge voucher? They also get expired after 90 days?

No bro , only extra Data vouchers expires after 90 days if not used .

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Any idea how to find out when did the voucher credit to the account?

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And another question
Currently I’m on 399 plan which is valid for another 2 days. If I redeem all the available data vouchers now and queue an affordable pack like 129/-, can I utilize the redeemed data vouchers after I consume 2Gb from the upcoming pack?

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andromeda wrote:

Any idea how to find out when did the voucher credit to the account?

I just saw in history of vouchers it is showing when u purchased.

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andromeda wrote:

And another question
Currently I’m on 399 plan which is valid for another 2 days. If I redeem all the available data vouchers now and queue an affordable pack like 129/-, can I utilize the redeemed data vouchers after I consume 2Gb from the upcoming pack?

The data voucher will be valid till active base plan.. So first check validity in history.. If it is not expiring within 2 days then u can add that afterwards as per your requirement

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King_123 wrote:

The data voucher will be valid till active base plan.. So first check validity in history.. If it is not expiring within 2 days then u can add that afterwards as per your requirement

Unfortunately, the voucher is getting expired tomorrow and my plan day after sad

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andromeda wrote:

Unfortunately, the voucher is getting expired tomorrow and my plan day after sad

Redeem voucher and download any movie that’s the only way😄

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syed786 wrote:

But there is nothing written in app vouchers tab like expiry date ?
Even no notification of vouchers expiring on date like sent for all.plans expiring ?

Yes nothing of that sort. 😔

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King_123 wrote:

Redeem voucher and download any movie that’s the only way😄

What if he activates the next plan right now, and then activates the vouchers? Will the vouchers expire in 2 days alongwith the current plan, or they will expire with the later activated newer plan?

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mas143forever wrote:

What if he activates the next plan right now, and then activates the vouchers? Will the vouchers expire in 2 days alongwith the current plan, or they will expire with the later activated newer plan?

Not tried but good idea..

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mas143forever wrote:

What if he activates the next plan right now, and then activates the vouchers? Will the vouchers expire in 2 days alongwith the current plan, or they will expire with the later activated newer plan?

I actually wanted to do that, unfortunately I could not connect to jio care from my airtel sim. And this jio discussion is for my father.

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andromeda wrote:

I actually wanted to do that, unfortunately I could not connect to jio care from my airtel sim. And this jio discussion is for my father.

Login to myjio app or jio website by taking otp from your father. Then activate the next plan, and then activate the data voucher. The voucher is anyway going to expire, the only thing you would lose is 1 day of your plan.
Why did you want to connect to jio care?

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Update: I spoke to Jio customer care. Apparently the data voucher is only valid on the plan it is activated. And it will expire along with the plan. Hence not a good idea to expect it to continue on the upcoming plan

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As per Jio cc
“Any Un-redeemed additional data voucher will have a validity of 90 days from the date of being credited in the account. Once redeemed, the additional data voucher will be valid till the active base plan.
I lost 4×5gb un-redeemed vouchers.

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King_123 wrote:

The data voucher will be valid till active base plan.. So first check validity in history.. If it is not expiring within 2 days then u can add that afterwards as per your requirement

in my history i have got lot of 5gb vouchers and activated it randomly in December and January months but how do i knw which voucher has validity remaining and which one is activated ,

UPDATE
after reading the post i activated all of them at once , now i have around 50gb data pensive
i kept all of them for future use , now my plan is going to expire on 16 Feb and i have 50gb data , is there a way to carry forward the data confused already have 2 plans in queue but i dont think data of these vouchers will be carry forward after 16feb ..
what to do guys rolleyes

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Yes same here. I lost 10gb 1 voucher and 5gb 2 vouchers

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