JIO FIBER CANCELLATION Process

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Deal Newbie
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Getting closer to 30days. Someone please share cancellation Process & also share ur cancellation & Refund experience only for this new 30-day offer not the previous experience with JIO 

16 Comments  |  
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Deal Lieutenant
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Just call their cc and close it.

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Deal Newbie
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Expecting more detailed info…like how many days before request to be registered, Customer Care Number etc etc details.

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Deal Newbie
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Tried the chat option…It directs you to email and gives email id. On emailing a bot replies asking you to use the chat feature. Unable to reach a person to get it cancelled. Hope someone finds a way.

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Deal Subedar
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If I may ask…. Why going for cancellation?

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Deal Subedar
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sherlock wrote:

If I may ask…. Why going for cancellation?

To try the trial wink

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Deal Lieutenant
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Call 198 from Jio phone. Goto internet complaints. Press 9. Ask them to talk about Jio fiber. They ll transfer your call. That’s it. Enjoy

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Deal Cadet
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Ha ha ha, lag jao kaam pe….. Vasuli Ka trial bhi ho jaayega

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Deal Newbie
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sherlock wrote:

If I may ask…. Why going for cancellation?

Firstly, STB is useless.
And 3.3TB & ₹399 is great.
Prepaid option is the best.
But Speed, Range etc etc issues which are Important.

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Deal Subedar
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directorashokvarma739 wrote:

Firstly, STB is useless.
And 3.3TB & ₹399 is great.
Prepaid option is the best.
But Speed, Range etc etc issues which are Important.

So you are not getting satisfactory speed?

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Deal Lieutenant
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I put in a disconnection request and there has been no update on the same. Month finishing today. Anyone facing the same issue?

What medium have you used for disconnection?

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Deal Newbie
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It could really help people around here if u can explain in detail why r u cancelling the cheapest and probably the best specification internet connection on paper..

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Analyst
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I have applied for it a week ago. I can see connection being provided in my immediate neighborhood over the last few days. Dunno if they have any procedure in place for outstation customers. Did get Jio SIM earlier with option for call verification of a local resident so hopeful that it won’t be an issue. Since its prepaid I plan to recharge every other month or so, mostly coinciding with India Test series.

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Deal Cadet
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tthisme wrote:

It could really help people around here if u can explain in detail why r u cancelling the cheapest and probably the best specification internet connection on paper..

For most people, the internet on your phone is all you need if you are living in the city.

People sign up for wired broadband, thinking they can watch too many videos, but later they realize they have not time for it. Even the cheapest broadband plan is just an additional expense which is not required.

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Deal Cadet
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teriab33 wrote:

For most people, the internet on your phone is all you need if you are living in the city.

People sign up for wired broadband, thinking they can watch too many videos, but later they realize they have not time for it. Even the cheapest broadband plan is just an additional expense which is not required.

Agreed with you..I get 100 gb data for my airtel prepaid with 90 days validity and at the end of validity i am still left with 5-10 gb data..Broadband is good for people who wants to do streaming or use streaming apps on tv or laptop 2-3 hours daily..

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Analyst
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LIMBO wrote:

I have applied for it a week ago. I can see connection being provided in my immediate neighborhood over the last few days. Dunno if they have any procedure in place for outstation customers. Did get Jio SIM earlier with option for call verification of a local resident so hopeful that it won’t be an issue. Since its prepaid I plan to recharge every other month or so, mostly coinciding with India Test series.

Installed today. Got a dual band, blue colored router. I had opted for the basic trial. Now just need another multi-TB HDD. The local Railwire hotspot had served me well over the last 2 years or so. But few months after Google’s exit speed was throttled from 30Mbps to just 4Mbps which wasn’t sufficient for my needs.

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