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JIO FIBER CANCELLATION Process

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Parashuuram
Getting closer to 30days. Someone please share cancellation Process & also share ur cancellation & Refund experience only for this new 30-day offer not the previous experience with JIO 
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Benevolent Benevolent
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Just call their cc and close it.

Helpful Helpful
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Expecting more detailed info…like how many days before request to be registered, Customer Care Number etc etc details.

Deal Subedar Deal Subedar
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https://www.jio.com/fiber/en-in...ns

All info is here.

Service will stop automatically after 30 days. Call them and cancel it if you dont want.

Deal Cadet Deal Cadet
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Tried the chat option…It directs you to email and gives email id. On emailing a bot replies asking you to use the chat feature. Unable to reach a person to get it cancelled. Hope someone finds a way.

Deal Lieutenant Deal Lieutenant
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If I may ask…. Why going for cancellation?

Deal Subedar Deal Subedar
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To try the trial wink

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Tech Guru Tech Guru
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Call 198 from Jio phone. Goto internet complaints. Press 9. Ask them to talk about Jio fiber. They ll transfer your call. That’s it. Enjoy

Deal Subedar Deal Subedar
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Ha ha ha, lag jao kaam pe….. Vasuli Ka trial bhi ho jaayega

Commentator Commentator
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I put in a disconnection request and there has been no update on the same. Month finishing today. Anyone facing the same issue?

What medium have you used for disconnection?

Deal Cadet Deal Cadet
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How much time did it take for refund to be issued?

Deal Newbie Deal Newbie
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It could really help people around here if u can explain in detail why r u cancelling the cheapest and probably the best specification internet connection on paper..

Helpful Helpful
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For most people, the internet on your phone is all you need if you are living in the city.

People sign up for wired broadband, thinking they can watch too many videos, but later they realize they have not time for it. Even the cheapest broadband plan is just an additional expense which is not required.

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Benevolent Benevolent
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I have applied for it a week ago. I can see connection being provided in my immediate neighborhood over the last few days. Dunno if they have any procedure in place for outstation customers. Did get Jio SIM earlier with option for call verification of a local resident so hopeful that it won’t be an issue. Since its prepaid I plan to recharge every other month or so, mostly coinciding with India Test series.

Benevolent Benevolent
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Installed today. Got a dual band, blue colored router. I had opted for the basic trial. Now just need another multi-TB HDD. The local Railwire hotspot had served me well over the last 2 years or so. But few months after Google’s exit speed was throttled from 30Mbps to just 4Mbps which wasn’t sufficient for my needs.

Deal Subedar Deal Subedar
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I am getting a message, coming to your neighborhood soon, but had seen many in the neighborhood setting up temporary booth selling fiber. What could be the issue.

Deal Newbie Deal Newbie
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I want to be cancelled

Deal Hunter Deal Hunter
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If You Cancel Under Freee Trail Month Then It Will be Get 100% Refund Whichever Plan 1500 or 2500. If You Cancel Your Connection After Free Trail Period There Are 2 Conditions

1. If Using 1500 Plan Without STB – Then They Will Deducted Rs.1000 Installation Charges

2. If Using 2500 Plan [ 1500 + 1000 Rs. STB Box Charge Which is 100% Refundble] – You Will Get Rs.1000 STB + 500 Connection Charge = Total Rs.1500 Get

main and Bad Thing – If You Purchase 1500 Trail Period Then After Trail You Buy Rs.1000 extra 100% Refundable STB Box . Then You Have to Close Complete Connection. STB Box is Not Refundable Without Closing Connection.

Under Free Trail Period Before Complete 30 Days You Will Get 100% Money Back

Thanks

Deal Newbie Deal Newbie
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They took my bank account details and checked all the devices and taken with them. Within 2 Days I got the refund, first 1000 then 1500, with few minutes difference.

Deal Cadet Deal Cadet
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Can we apply for refund after 28 days and again apply for trial offer ?

Tech Guru Tech Guru
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No.

Deal Newbie Deal Newbie
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I wonder who you called, since my experience has been anything but satisfactory in trying to cancel the jio fiber service.

Benevolent Benevolent
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In my case they canceled it automatically after I didn’t recharge even after 20? days or so after trial expiry. Received full refund in my bank account 10 days later.

Deal Newbie Deal Newbie
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I was charged twice 1500 + 2500 for one STB & one Reuter, under one purchase

Now while talking about refund they are conveniently talking of one amount only
Is anybody in JIO there to help us

The service agent is a full scam

Deal Newbie Deal Newbie
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@admin
Appreciate your assistance on above, in 2 days I asked for cancellation due to service and connectivity issue

Deal Newbie Deal Newbie
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I literely recived cancallation-confirmation call at night 9PM, they are really trying hard to delay the process and blame us for it

Deal Newbie Deal Newbie
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do u know the number. cc has no option for cancelling

Deal Newbie Deal Newbie
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Its being more than a week after registration, installation was scheduled on 10.09.2021, yet nobody is responding our call and nobody is there to install. Just they took amount and went off. Really it disturbing my work much and really a very worst experience with JIOFIBER.

Deal Newbie Deal Newbie
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what number did you call? i tried multiple toll free numbers but none add any option to cancel

Deal Lieutenant Deal Lieutenant
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I have been mis-sold a postpaid plan (6 months) by a local rep. I only came to know that it is postpaid not prepaid, after making the payment.
I don’t think there is any benefit of postpaid plan over prepaid. I even paid 6 months bill in advance for a postpaid plan grin
Is it possible to change my connection to prepaid after 6 month period gets over?

Helpful Helpful
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Postpaid is definitely better than prepaid. Idk about conversion but you can call them and convert the billing cycle to monthly instead of 6 months.

In postpaid, there are no charges like deposit of 1500 or 2500.
you will never get back those deposits as devices wont be in original condition after few months itself.

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Deal Newbie Deal Newbie
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was your cancellation within 30 days or after 30 days??

Deal Cadet Deal Cadet
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is jio fiber bill always need to be paid in advance ? Since I am comparing to airtel where we pay after the usage.

Deal Newbie Deal Newbie
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I'll cancel my order no(NO00007UTH).due to wrong location cupture by sales person & misguided too much.pls. refund my amount.

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