Jio Fiber - Unable to change plan to 888 from 899


I am currently using Jio Fiber postpaid 100 mbps plan with otts which cost 899+gst.
I want to migrate to the newly launched 888+gst 30 mbps plan, but that plan is not getting listed in my jio account.
Can someone help me here?
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Flame Flame
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Call cc and ask them

Deal Cadet Deal Cadet
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Cc is useless , I was also on 899 plan , first asked them to change to 888 plan , they said you are on an upgraded plan of 100mbps you have to choose 1199 plan which has same benefits of Netflix basic and Amazon lite+ jio cinema premium

So I downgraded plan to 599 for 1 month and now also this 888 plan not showing

Called cc again now they are saying it is only for new users you are an old users.

Jiofiber cc support  is a waste

Vanguard Vanguard
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If it's for new users..can we do one thing??..close our name jiofiber and apply from other family member ?

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Generous Generous
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Whats good about 888 plan?

Deal Subedar Deal Subedar
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decent but I would prefer to pay for netflix and amazon separately, so I can pause when i feel like not using


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