Jio Payment Bank Transaction Problem

126°
Comrade
MyAmit

I am not able to make transaction from my Jio Payment Bank account getting error code

Screenshot2024-03-21-20-02-20-638com.jio.myjio

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Comrade Comrade
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Contacted customer care, they said you are making too many transactions, Now asking.....




We definitely want to help.




As we have observed that, your account has been used for business transactions or to avail any cashbacks/offers as such Transactions are not inline hence, it has been blocked for security reasons.


Since Savings account should be used only for personal transactions.


To unblock your account, share the below details to [email protected] from registered email id -



1. Bank account statement of the person who has sent/transferred money to your Jio Payments Bank account in the last 30 days without any password protection (Account Holder’s name, address and Bank name should be visible)


2. Highlight or mention the debit transaction details for us to identify the same and the same should reflect as credit in your Jio Payments Bank account.


3. PAN Card and Aadhaar Card (Please mask the Aadhaar number, only the last 4 digits should be visible) of the respective bank account holder who has sent/transferred money.


4. If using for cashbacks/offers, then share the snap of the offer details.


OR using for business transactions (i.e. shop, small vendor, etc.) then share the your business registration details (i.e. Business license)


 


The Bank statement should clearly reflect transactions with your Jio Payments Bank. Post validation of shared documents, you will receive a verification call for account unblocking process.


 


Looking forward to your response.


 


Regards,    

Deal Cadet Deal Cadet
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worst bank... 

Comrade Comrade
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I just opened account in it because of Paytm Closure.

Deal Newbie Deal Newbie
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Bro account unblocked? After submitting details? Problem solved?

Comrade Comrade
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Mine still not unblocked. Today they sent sms to get in 5 days

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Deal Newbie Deal Newbie
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I have issue. Can not withdraw money. It showing message. Transaction declined by bank due to security reasons.

Yesterday I transacted about 6 transaction in same time after that this issue is happend. Today morning I withdrawn Rs 1 from account using imps mode from myjio app. But after that the same error is happend.contacted customer care yesterday but no responded only got tickets number.

Flame Flame
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Is it resolved now? or are they still asking for details?

Finance Mentor Finance Mentor
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Naya kachrakhana lagta hai, rbi ki dhulaai chahiye isko...

Deal Newbie Deal Newbie
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Screenshot2024-04-05-01-22-19-137com.jio.myjio

Comrade Comrade
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Contact Jio Payment Bank Customer Care. They will ask for documents and details.
Deal Newbie Deal Newbie
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Please solve my problem transaction failed.

Comrade Comrade
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What is your problem

Comrade Comrade
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My account got unblocked.

Deal Newbie Deal Newbie
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How?

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Deal Newbie Deal Newbie
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What documents you sended

Deal Newbie Deal Newbie
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1000182348

Comrade Comrade
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Contact Jio Payment Bank Customer Care

Wingman Wingman
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When did you open this account?

Did you get rupay platinum debit card? Or which card you got?

Deal Newbie Deal Newbie
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My account 21005 error not transfer money 

Transaction error 

Deal Newbie Deal Newbie
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I have also facing the transaction issue

replyuser
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