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Jio prepaid disconnection due to no recharge

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siddudeagarwal
I had a jio number disconnected due to no recharge for long time (1 to 1.5 years or more)

But before the disconnection many times i got reminder calls from jio customer care for recharge failing which it may get disconnected.

Do they still make such reminder calls to alternate number ?
Because i have another jio sim which was last recharged in october 2022 and i dont want to loose this number
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Analyst Analyst
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You're number is disconnected from Jio?

@siddudeagarwal

Deal Lieutenant Deal Lieutenant
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yes last year got disconnected
Helpful Helpful
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Keep that number connected to the network.

Make a call to that number every 90 days.

Top up with ₹50

This should be sufficient.

Just to be on a safer side, do a minimum recharge every 4-5 months

Deal Subedar Deal Subedar
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what is the minimum recharge for jio? 
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Benevolent Benevolent
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@siddudeagarwal did that number have any balance and was it active in a phone?
Deal Lieutenant Deal Lieutenant
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dont remember properly but most probably it was in a 2g phone or outside the phone
Benevolent Benevolent
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they do make calls, I have 2 numbers recharged in Jun22 but rcvd continuous calls in Feb so far safe without recharge or any bal but active in phone but another number under same id is fully loaded for 2-3 yrs may be reason for not disconnecting


Deal Lieutenant Deal Lieutenant
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yes if someone has a good recharge or usage history with loads of balance then they dont disconnect easily i guess
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Deal Lieutenant Deal Lieutenant
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Can anyone confirm that jio rs 119 recharge still works ? its not showing in amazon
Analyst Analyst
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Yes, it works. 
Edit:
@siddudeagarwal it's visible in Amazon

jio

The PostMighty The PostMighty
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Those calls reminding to recharge or disconnection from Jio are fake i keep getting them every two days yet nothing happens.I just recharge once every three months.

Deal Newbie Deal Newbie
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My friend's spare no was closed last week within 90 days policy. Plan expired around early jan this year & no was active on handset received few calls earlier for recharge but another sim which is not recharged since long is working
Deal Subedar Deal Subedar
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To avoid disconnection keep your SIM in phone, receive calls time to time at least once in every 3 months. My jio sim was also closed due to I have never used it & never inserted in phone. I am left with two SIM one is primary & the second one is secondary. Both number were ported from airtel & loop mobile & very unique vip number type. To avoid disconnection I always keep my secondary jio SIM in main phone number. I receive calls & sometimes I do recharge once in a year.

Like Magnet Like Magnet
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Ensure to keep main balance of atleast 20rs and you'll never loose your number.

Wingman Wingman
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today rcvd this on vi अलर्ट, प्रिय ग्राहक आपके नंबर पे रिचार्ज न होने के कारण आपकी ओटीपी और इनकमिंग सेवाएं समाप्त कर दी गई हैं, 28 मार्च से पहले रिचार्ज करें अन्यथा आपका नंबर स्थायी रूप से बंद कर दिया जाएगा
Benevolent Benevolent
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These messages can be safely ignored at least in case of secondary nos. I keep getting such messages since years. Just make sure to make short OG calls when Vi credits free OG for some days after no recharge for a while. Also maintain balance above Rs 20 although I haven't come across any report of Vi deducting Rs 20 for 30 days  extension. If the no. is important recharge with Rs 99. Also check in Vi app if the highly user specific ofter that gives 28 days Service Validity for Rs 50 topup is available or not? You can recharge from any platform. 

BTW how many days have elapsed since no recharge? 

Edit: The messages sent to me never explicitly mentioned a disconnection date but the usual 90 days of no usage. 

Benevolent Benevolent
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I can confirm that Number Retention by deducting Rs 20 is still being followed by Jio. Received a message from Jio to the same effect but the number mentioned was someone else's! 90 days since the last recharge hasn't elapsed in any of my Jio nos. so far. 

Edit: The deduction was for no recharge in my Jio Fiber prepaid connection! I tried to another topup but it failed as recently Jio had barred topup recharges in case of no active pack. At least it's confirmed that Number Retention is applicable to Jio Fiber as well. Good way to keep the connection alive without recharging until Jio UL 5G Trial is continued. Next time I will topup with Rs 100 which will give a lot more leeway. 

Edit2: Jio has spelled it out quite clearly. Link.

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