JIOMART Fraud

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Last Comment 2022-11-24

2022-07-24

Ordered grocery on jiomart. Order is not delivered even after 10 days. Suddenly order showing delivered but no delivery.
Shitty cust care told otp has been shared but I have not. Its clear fraud. How to get my money back grimacing

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https://www.desidime.com/discussions/jiomart-fraud-21a2384e-7b68-4478-b9dd-0713104dc732?page=1#post_8591077

bikidas2060

2022-07-24

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Shocking

https://www.desidime.com/discussions/jiomart-fraud-21a2384e-7b68-4478-b9dd-0713104dc732?page=1#post_8591088

kingc0bra

2022-07-24

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My refund for ipad order on May 29th was processed two days back after numerous follow-ups.(almost 2 months) Their twitter support is non-existent, always the same reply. Luckily I ordered with Amex and the charge back was without any hassle.

https://www.desidime.com/discussions/jiomart-fraud-21a2384e-7b68-4478-b9dd-0713104dc732?page=1#post_8591145

caks2006407

2022-07-24

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...

Refund(auto) processed in 3-4 days after order Reliance is UnReliance

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https://www.desidime.com/discussions/jiomart-fraud-21a2384e-7b68-4478-b9dd-0713104dc732?page=1#post_8591224

bftb

2022-07-24

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Escalate to [email protected]

https://www.desidime.com/discussions/jiomart-fraud-21a2384e-7b68-4478-b9dd-0713104dc732?page=1#post_8591575

base

2022-07-24

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They are the same kids answering e-mails😅.

I started sending one liners, like 'too much confusion, please call us on ×××××××××'.

And in responding to cshead e-mails, the people who call are the same clueless Haptik associates (Haptik, the company which Reliance group bought).

7 out of 10 cannot even form peoper sentences even in Hindi, to explain why the refunds are stuck for 4 months.

At other times, some over enthusiastic associate asks the store of delivery to send a replacement (small items like edible oil or grocery).

Other executive asks the finance team to refund to wallet.

Store staff send items (of the account's record) aa replacement but without bill.

And backend finance team too refunds to wallet (for COD order) later.

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https://www.desidime.com/discussions/jiomart-fraud-21a2384e-7b68-4478-b9dd-0713104dc732?page=1#post_8591243

Rakhi_srikak

2022-07-24

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I am thinking to purchase oneplus nord ce2 mobile after all the discussion I dont order

https://www.desidime.com/discussions/jiomart-fraud-21a2384e-7b68-4478-b9dd-0713104dc732?page=1#post_8591431

kukdookoo

2022-07-24

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aj mausam bada acha ha

https://www.desidime.com/discussions/jiomart-fraud-21a2384e-7b68-4478-b9dd-0713104dc732?page=1#post_8591247

Unexplainable

2022-07-24

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Once for me only some items where delivered and some where not but still it was showing delivered so we called the delivery person he was looking fishy he said I delivered everything so afterwards I complained in jiomart and also called him he said he have all the items so he send a another person and returned the stolen items after one day.

https://www.desidime.com/discussions/jiomart-fraud-21a2384e-7b68-4478-b9dd-0713104dc732?page=1#post_8591452

SARDARKHAN

2022-07-24

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ambani aise hi thodi ambani bana hai

https://www.desidime.com/discussions/jiomart-fraud-21a2384e-7b68-4478-b9dd-0713104dc732?page=1#post_8591493

singh.sourabh818

2022-07-24

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@narendramodi apke dost ka burai ho Raha idhar

https://www.desidime.com/discussions/jiomart-fraud-21a2384e-7b68-4478-b9dd-0713104dc732?page=1#post_8591510

kartikxxx

2022-07-24

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Sometimes they don't need otp to mark it delivered, i dont know how their system work.

https://www.desidime.com/discussions/jiomart-fraud-21a2384e-7b68-4478-b9dd-0713104dc732?page=1#post_8591576

base

2022-07-24

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There are always ways.

https://www.desidime.com/discussions/jiomart-fraud-21a2384e-7b68-4478-b9dd-0713104dc732?page=1#post_8591675

Ash-D

2022-07-24

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anyone have experience with their clothing products thinking of buying but not sure about return or exchange

https://www.desidime.com/discussions/jiomart-fraud-21a2384e-7b68-4478-b9dd-0713104dc732?page=1#post_8591689

base

2022-07-24

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Not I myself, but when rajrocks first posted those deals here... someone I knew had a piece returned and another tried exchange but no exchange possible.

I am not sure if the garments ever ship from nearby location storrs, like grocery does.

Plus there is no way to get help from Haptik (Jiomart customer care), should something go wrong.

(Infact jiomart whole operations are without any SOPs per se).

https://www.desidime.com/discussions/jiomart-fraud-21a2384e-7b68-4478-b9dd-0713104dc732?page=1#post_8591687

Manoj1174

2022-07-24

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Same happened with me but my order was on cod relieved

https://www.desidime.com/discussions/jiomart-fraud-21a2384e-7b68-4478-b9dd-0713104dc732?page=1#post_8591696

thunderguy

2022-07-24

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Same thing happened with me for a 242 rs order. Left after interacting with cc once as the hassle was more than the amount. 90% I wouldn’t have got a refund anyways. First time placed a prepaid order on JioMart. Every time it was cod and had no issue so made the mistake this time

https://www.desidime.com/discussions/jiomart-fraud-21a2384e-7b68-4478-b9dd-0713104dc732?page=1#post_8591703

.e.r.r.o.r.

2022-07-24

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Try contacting them on facebook, twitter handle seems non-existent but facebook handle has reverted me quite a few times.

https://www.desidime.com/discussions/jiomart-fraud-21a2384e-7b68-4478-b9dd-0713104dc732?page=1#post_8591750

BornGenius2.0

2022-07-24

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What is order amount?

https://www.desidime.com/discussions/jiomart-fraud-21a2384e-7b68-4478-b9dd-0713104dc732?page=1#post_8593011

shivanshu.k507

2022-07-25

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Finally received response from Cs email about refund it will take another 7 days to get money back. However I talked to other delivery boy he told there is option to mark order delivered in case of no delivery code shared. That too it's only after customer confirmed. Some fraud delivery boys taking advantage of this bottleneck. jiomart is having frenchise who have such delivery boy hired only for one day same as daily wages labours.and such delivery boys get runaway with products as they are more valuable than their daily wages. There is no grievance channel in jiomart . nothing other than email.no ceo email ID as well. Jiomart is a very ignorant company towards customer. Better go to DMart instead of this headache for lower priced grocery. Worst part is Initially lame customer care told me that we can not do anything because you shared code as if he was not aware that there is option to deliver on the delivery boy's app after bypassing the delivery code.

https://www.desidime.com/discussions/jiomart-fraud-21a2384e-7b68-4478-b9dd-0713104dc732?page=1#post_8897320

kishanchandarana24756

2022-11-24

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Hi Dimers, I am facing the same issue, I order Iphone but the order got cancelled within a day automatically, I had purchased via HDFC bak debit card EMI, now I got the EMI schedule as well. Its been 4 working days now, no refund. I have lost the peace of mind now. I have mailed them but they the same response of " 7 working days" and based on the twitter feedbacks, i have seen some of the refunds are still stuck for more than 30 40 days. Could you please suggest what should I do, is there a way to file a complaint against them?