From last 15days post launch of Simpl Cashback on JioMart Platform my orders are getting partially cancelled that too twice + 1 ( own goal as I felt they’d cancel my order as it went beyond 3days of order placed) making my orders ineligible for cash back. Transaction amount ~2.2k
The latest was in my current bill cycle & as per Simpl terms partial refunds forfeits the cash back. Do share your views
My order got delivered and next day I received the message stating that my order has been cancelled due to technical issue please place the order. However I have rec’d the order.
Then it should be free for you 
It’s not that scam(losing money), its just that you let go of some competitive prices in the offset of cashback & bam partial refund get your deal out.
Well as it was a simpl transaction I got the notification from Simpl first then jio mart.
To say my side partial cancellations were too few in my orders tbh, however this was a hatrick with back to back refunds that too during offer period made me raise the discussion.
And the order which got cancelled were common products like soap oil etc nothing fancy that they couldn’t fullfill.
Always Remember Jiomart is good when you COD cause they mostly deliver partial order. But never make prepaid orders with Jiomart ,its a trapin the name of cashback.
Motavais Jiomart does not give a sh!t.
Grofers & Bigbasket have way better stock management & customer service.
With Bigbasket atleast they refund in BB wallet so no threat to CB, however with fresh produce I sometimes feel itch to keep a weighing scale because of post delivery bill shocks specially with seasonal/exotic produce
Just now my order also cancelled bro I think they are no 1 fraud
Kya baat karte ho dost…jio mart is rocking 
i have been using it for past a year…amazing service in Gurgaon
Never faced single issue with refund. All orders are small amount prepaid (less than 1k with around 5-8 products)
Refund only credited for veggies weight difference that too initiated before delivery itself
@anicool007 @avgn might be you guys might be getting catered by a super store (Reliance Smart)/ the store management is really into catering customers rather than cancelling orders if they feel so like Sarkari Babus.
Either ways their primary job is with store & jiomart is a bit of a secondary task
I stopped ordering from jiomart for the same reasons and to add to it the fresh vegetables are always underweight. In my case half t he was weight and didn’t get the refund either
After receiving every order I have to call customer care for refund and waste 20 minutes.
Switched over to flipkart since the re. 1 deals help in savings.
Most of the time I order Cod and check the weight of vegetables and fruits before making payment. If any difference either delivery man adjust the difference amount or takes back the product. Now days the weight of vegetables and fruits is accurate.
Does partially canceled order results in reversal of full cashback? Simpl transaction has min order value of only 250 to be eligible.
A snippet from T&C
Cashback will be cancelled in case of full or partial refunds, returns, cancellation and unauthorized/fraudulent transactions.
Cancellation must be limited to local delivery center ..
Using JioMart from last 1 year…most orders are prepaid and not a single item cancelled ..
Fruits/vegetables we dont order online …always offline as I dont think anyone can satisfy the experience of choosing and picking at offline stores
Pantry, flipkart bigbasket grofers are giving decent discounts and fulfilling orders too
Pantry is like a lot of onn (great deals)& off deals ( deals for name sake).
Grofers was great few months back but now it deals are like pantry only. BB min order value is balanced by fresh produce hence its easy to order with them + DD’s deal on BB star membership makes it sweet.
P.S BB’s flat 50% off makes me feel lucky sometimes 
Placed order on 4th evening by using Simpl.
5th Morning got message for our for delivery.
Received the product same day.
In the same evening got cashback message from Simpl as well.
I have been using JioMart with various Card / Wallet offers every month, till now zero cancellation.
The cancellation is purely dependant on the Reliance store where the order is picked up. And that can be because of various reasons.
Well I agree, hence mentioned it earlier about the store (reliance smart) & management decision (sarkari babu) 
I placed order on JioMart and paid by Simpl and then immediately paid off simpl bill to get the cashback.
Next day JioMart partially cancelled the ordered and refunded the money to Simpl account which was added to balance.
Cashback will be reversed only if the order amount goes below 250 after adjusting the refunds
In my location I don’t see any issues with Jio Mart.
@CITYZEN007 @RSJPR No cashback received order value ~700
Cashback is received after payment. If not raise a helpline ticket
refunds happen mainly in fruits/vegetables and frozen items. I only use simpl+jiomart for common packed normal items like atta, rice, oil etc.
My order was of regular stuff
I Didn’t Get Any Problem In Any Prepaid Order Yet
Never use cashback points for jiomart and never expect cashback in credit card
1. If you use cashback points(10% or 20% whatever applicable) then if anything cancelled (for short supply) then full product value refund will in cash back instead of real money.
2. SBI Credit Card Cashback tried two times, but never got any cashback, first time i thought i failed because i used cashback points for 10% of bill value but on next purchase no cashback again i didn’t got any cashback on either credit card or cashback points.
Out of my 15 orders, about 10 orders have partial cancellation. Money is never returning to my bank. Refund is going to my jiomart cashback and next time I can utilize only a part of that refund. Ultimately I am neither getting any cashback, nor being able to utilize my refund money. I am getting trapped just to utilize my refund money and next time my order is again partially cancelled and that money goes into cashback.
And that money will not go to your bank, will be there in jiomart cashback instead. You will be forced to put another order. A slippery slope.
how to use my “JioMart Wallet” balance? No such option in payment modes. Dummy wallet text with number?
I have placed order Kamdhenu ghee on Oct 17 and my promised date was on Oct 25th and I paid the bill amount 1499 . I am reaching customer care daily from 26th oct but there is no update, they simply saying that our team is working on and on . Now today is 3rd Nov still I did not received my order. Still listening the same words from jio customer care service like our team is working on it. What a fraud company
If you have any reliance fresh/smart/sahakari bhandar outlet near by then try enquiring there, cause mostly the delivery is fulfilled by local reliance outlets nearby
Jio Mart Is Scamming People By Cancelling Orders
Note : I ordered Groceries for my Home on 17 August 2023 total Bill 5376
On 18 August I got a Conformation Msg That The Order Has Dispatched And Got OTP etc all the details.
Me being despite @home the entire day the order was not delivered and later on 19th I got a Message And Apology that the order was Cancelled due to technical fault they Ask me to reorder the Grocery.
Here comes the Financial Scam!!! jio Mart Actually Inflates the price of all Products and they are asking us to reorder asking us to pay more bcz of their technical fault Wahh 😂 This thing has repeated for twice with my family. # Stop Untrade practices # Stop Fooling Ur Consumer . Now Total price of each commodity is inflated @ the end.
people here have been screaming for ages to place only cod orders at jiomart for a reason
Always Remember Jiomart is good when you COD cause they mostly deliver partial order. But never make prepaid orders with Jiomart ,its a trapin the name of cashback.
Motavais Jiomart does not give a sh!t.
Grofers & Bigbasket have way better stock management & customer service.