Hot Deal

JioMart Scam

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Deal Cadet
Ceejay95

From last 15days post launch of Simpl Cashback on JioMart Platform my orders are getting partially cancelled that too twice + 1 ( own goal as I felt they’d cancel my order as it went beyond 3days of order placed) making my orders ineligible for cash back. Transaction amount ~2.2k

The latest was in my current bill cycle & as per Simpl terms partial refunds forfeits the cash back. Do share your views

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Deal Cadet Deal Cadet
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My order got delivered and next day I received the message stating that my order has been cancelled due to technical issue please place the order. However I have rec’d the order.

Deal Cadet Deal Cadet
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people here have been screaming for ages to place only cod orders at jiomart for a reason wink

Mobile Guru Mobile Guru
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This is a very common scenario with JioMart orders ( Partial cancellation is almost guaranteed if your shopping cart includes too many products )

PS: I don’t think marketplace cares about wallet/card offers

Deal Subedar Deal Subedar
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Always Remember Jiomart is good when you COD cause they mostly deliver partial order. But never make prepaid orders with Jiomart ,its a trapin the name of cashback.
Motavais Jiomart does not give a sh!t.
Grofers & Bigbasket have way better stock management & customer service.

Cool Cool
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Just now my order also cancelled bro I think they are no 1 fraud

Deal Lieutenant Deal Lieutenant
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nandu.0076 wrote:

Just now my order also cancelled bro I think they are no 1 fraud

Kya baat karte ho dost…jio mart is rocking smile i have been using it for past a year…amazing service in Gurgaon smile

Cool Cool
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anicool007 wrote:

Kya baat karte ho dost…jio mart is rocking smile i have been using it for past a year…amazing service in Gurgaon smile

Bro this is the first time they cancelled my entire order as I had paid through simpl

Deal Lieutenant Deal Lieutenant
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nandu.0076 wrote:

Bro this is the first time they cancelled my entire order as I had paid through simpl

Okay…I have always placed prepaid order…never faced any problem…

Perfectionist Perfectionist
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Never faced single issue with refund. All orders are small amount prepaid (less than 1k with around 5-8 products)

Refund only credited for veggies weight difference that too initiated before delivery itself

Cool Cool
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anicool007 wrote:

Okay…I have always placed prepaid order…never faced any problem…

Bro what I’m telling is because of simpl 15 percent cashback they are cancelled the order i never faced full order cancellation from jiomart till now

Deal Cadet Deal Cadet
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waterloo wrote:

people here have been screaming for ages to place only cod orders at jiomart for a reason wink

It’s not that scam(losing money), its just that you let go of some competitive prices in the offset of cashback & bam partial refund get your deal out.
Well as it was a simpl transaction I got the notification from Simpl first then jio mart.

Deal Cadet Deal Cadet
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getready wrote:

This is a very common scenario with JioMart orders ( Partial cancellation is almost guaranteed if your shopping cart includes too many products )

PS: I don’t think marketplace cares about wallet/card offers

To say my side partial cancellations were too few in my orders tbh, however this was a hatrick with back to back refunds that too during offer period made me raise the discussion.
And the order which got cancelled were common products like soap oil etc nothing fancy that they couldn’t fullfill.

Deal Cadet Deal Cadet
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anstar wrote:

Always Remember Jiomart is good when you COD cause they mostly deliver partial order. But never make prepaid orders with Jiomart ,its a trapin the name of cashback.
Motavais Jiomart does not give a sh!t.
Grofers & Bigbasket have way better stock management & customer service.

With Bigbasket atleast they refund in BB wallet so no threat to CB, however with fresh produce I sometimes feel itch to keep a weighing scale because of post delivery bill shocks specially with seasonal/exotic produce

Deal Cadet Deal Cadet
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nandu.0076 wrote:

Just now my order also cancelled bro I think they are no 1 fraud

I wish if simpl could do away with only once & patch it with only one successful order biggrin

Deal Cadet Deal Cadet
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@anicool007 @avgn might be you guys might be getting catered by a super store (Reliance Smart)/ the store management is really into catering customers rather than cancelling orders if they feel so like Sarkari Babus.
Either ways their primary job is with store & jiomart is a bit of a secondary task

Analyst Analyst
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I stopped ordering from jiomart for the same reasons and to add to it the fresh vegetables are always underweight. In my case half t he was weight and didn’t get the refund either

After receiving every order I have to call customer care for refund and waste 20 minutes.

Switched over to flipkart since the re. 1 deals help in savings.

Deal Cadet Deal Cadet
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Most of the time I order Cod and check the weight of vegetables and fruits before making payment. If any difference either delivery man adjust the difference amount or takes back the product. Now days the weight of vegetables and fruits is accurate.

Commentator Commentator
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Does partially canceled order results in reversal of full cashback? Simpl transaction has min order value of only 250 to be eligible.

Deal Subedar Deal Subedar
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Cancellation must be limited to local delivery center ..
Using JioMart from last 1 year…most orders are prepaid and not a single item cancelled ..

Fruits/vegetables we dont order online …always offline as I dont think anyone can satisfy the experience of choosing and picking at offline stores

Super Stud Super Stud
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anstar wrote:

Always Remember Jiomart is good when you COD cause they mostly deliver partial order. But never make prepaid orders with Jiomart ,its a trapin the name of cashback.
Motavais Jiomart does not give a sh!t.
Grofers & Bigbasket have way better stock management & customer service.

Kya bhai

Deal Subedar Deal Subedar
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nandu.0076 wrote:

Bro this is the first time they cancelled my entire order as I had paid through simpl

Simpl not showing me at payment page. Yyy?

Deal Cadet Deal Cadet
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Pantry, flipkart bigbasket grofers are giving decent discounts and fulfilling orders too

Deal Subedar Deal Subedar
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Placed order on 4th evening by using Simpl.
5th Morning got message for our for delivery.
Received the product same day.
In the same evening got cashback message from Simpl as well.

I have been using JioMart with various Card / Wallet offers every month, till now zero cancellation.

The cancellation is purely dependant on the Reliance store where the order is picked up. And that can be because of various reasons.

Deal Cadet Deal Cadet
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CITYZEN007 wrote:

Does partially canceled order results in reversal of full cashback? Simpl transaction has min order value of only 250 to be eligible.

A snippet from T&C
Cashback will be cancelled in case of full or partial refunds, returns, cancellation and unauthorized/fraudulent transactions.

Deal Cadet Deal Cadet
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M.MAHI wrote:

Placed order on 4th evening by using Simpl.
5th Morning got message for our for delivery.
Received the product same day.
In the same evening got cashback message from Simpl as well.

I have been using JioMart with various Card / Wallet offers every month, till now zero cancellation.

The cancellation is purely dependant on the Reliance store where the order is picked up. And that can be because of various reasons.

Well I agree, hence mentioned it earlier about the store (reliance smart) & management decision (sarkari babu) biggrin

Deal Cadet Deal Cadet
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kkrulesdnation wrote:

Pantry, flipkart bigbasket grofers are giving decent discounts and fulfilling orders too

Pantry is like a lot of onn (great deals)& off deals ( deals for name sake).
Grofers was great few months back but now it deals are like pantry only. BB min order value is balanced by fresh produce hence its easy to order with them + DD’s deal on BB star membership makes it sweet.
P.S BB’s flat 50% off makes me feel lucky sometimes wink

Commentator Commentator
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Ceejay95 wrote:

A snippet from T&C
Cashback will be cancelled in case of full or partial refunds, returns, cancellation and unauthorized/fraudulent transactions.

Don’t know from your you got this.
I checked with simpl customer care as well as its mentioned in the offer tnc

  • Cashback will be canceled in case of full refunds or cancellation of orders.
  • In case of partial refunds, the cashback will be canceled only if the total paid amount (after deducting the refunded amount) becomes lower than the minimum order value required to be eligible for the cashback.

Deal Cadet Deal Cadet
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CITYZEN007 wrote:

Don’t know from your you got this.
I checked with simpl customer care as well as its mentioned in the offer tnc

  • Cashback will be canceled in case of full refunds or cancellation of orders.
  • In case of partial refunds, the cashback will be canceled only if the total paid amount (after deducting the refunded amount) becomes lower than the minimum order value required to be eligible for the cashback.

Jio Mart app

Deal Subedar Deal Subedar
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I placed order on JioMart and paid by Simpl and then immediately paid off simpl bill to get the cashback.
Next day JioMart partially cancelled the ordered and refunded the money to Simpl account which was added to balance.

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