Kotak 811 issue

40°
Deal Cadet
ChindiChor99
I was low on balance in Kotak811 from where my 4 SIPs - 100₹, 200₹, 200₹ and 500₹ were being deducted for mutual funds investment.

Because of it Kotak charged me 590₹ X 4 = 2360₹

I am also having a hard time connecting with Kotak Bank. Can someone please tell me how to get in touch with their customer care?
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Beacon Beacon
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recharge your sim card with money balance(₹10/₹20) like we used to do before jio was launched. Then only you will be able to connect with kotak cc. As soon as they pickup the call, tell them to call back on your number. Else your all sim balance will get cut.

Generous Generous
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Try raising request on Twitter

Deal Major Deal Major
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Kotak bank charging POS decline fee what's this

Deal Cadet Deal Cadet
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If you had less balence and you use ATM card for paying/withdrawal

Deal Cadet Deal Cadet
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1) just use the bank contact no international customers starting with 022 for most banks, it free and no extra free if u are on unlimited plan
2) raise a request via mail or twitter, they will call u back

Deal Newbie Deal Newbie
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Seems like ECS debit was setup for the 4 SIPs.
As per below link, ECS failure due to non-availability of funds attracts Rs.500 + GST, but do try asking for a reversal as a one-time gesture.

https://www.kotak.com/en/personal-banking/accou...

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