Laptop Exchange Questions - Amazon

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Deal Subedar
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Hi,

I want to trade-in my old laptop for a new one. My questions:

1. What all checks does amazon conduct on the old laptop?
2. What accessories or documents does Amazon collect for the old laptop?
3. Do you know someone whose old laptop was rejected and for what reason (s)?

Thanks
@getready @caks2006407 @raghupro @popeyemask @any1 @bikidas2060 @drupal @karanoshan @G-Gowda

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Amazon will accept any laptop that switches ON w/ minor blemishes on screen/body
1. No major checks, switch on and check display
2. No documents/accessories needed. You can skip giving them the adapter too. The pickup guymight insist for accessories ..just tell him you haven’t got any
3. _

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getready wrote:

Amazon will accept any laptop that switches ON w/ minor blemishes on screen/body
1. No major checks, switch on and check display
2. No documents/accessories needed. You can skip giving them the adapter too. The pickup might insist for accessories ..just tell him you haven’t got any
3. _

This is good news grinning
KG

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getready wrote:

Amazon will accept any laptop that switches ON w/ minor blemishes on screen/body
1. No major checks, switch on and check display
2. No documents/accessories needed. You can skip giving them the adapter too. The pickup guymight insist for accessories ..just tell him you haven’t got any
3. _

do they accept laptops which powers on only with adapter ie battery not working

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desiman wrote:

do they accept laptops which powers on only with adapter ie battery not working

Their tnc mention that laptop should power on without the adapter. Though not sure if they check it during pickup

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Bhai I haven’t experienced Laptop exchange. 🙂🙂🙂 Btw which Laptop did you buy?

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geready covered it . Finally, settled?

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Exchanged one laptop this month.

1. What all checks does amazon conduct on the old laptop? – Laptop should power on without a charger and stay on for 2-3 minutes for them to log in and check the processor and OS that we have entered for exchange. Minor scratches are ok.
2. What accessories or documents does Amazon collect for the old laptop? – None, I handed over laptop and adapter.
3. Do you know someone whose old laptop was rejected and for what reason (s)? – Not Aware smile

Amazon exchange is pretty generous.

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MTRIP wrote:

Exchanged one laptop this month.

1. What all checks does amazon conduct on the old laptop? – Laptop should power on without a charger and stay on for 2-3 minutes for them to log in and check the processor and OS that we have entered for exchange. Minor scratches are ok.
2. What accessories or documents does Amazon collect for the old laptop? – None, I handed over laptop and adapter.
3. Do you know someone whose old laptop was rejected and for what reason (s)? – Not Aware smile

Amazon exchange is pretty generous.

they should accept without battery power on too ie adapter working

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desiman wrote:

they should accept without battery power on too ie adapter working

Depends on the local delivery services I guess.

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desiman wrote:

do they accept laptops which powers on only with adapter ie battery not working

Will be difficult to exchange one without the battery working. Might give it a try though. With some chaye-pani thrown into the mix.

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bikidas2060 wrote:

Bhai I haven’t experienced Laptop exchange. 🙂🙂🙂 Btw which Laptop did you buy?

Haven’t bought one yet. Considering Vostro 3501 but it isn’t available at Amazon or Flipkart yet; only available at Dell where price is a bit steep and no exchange

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MTRIP wrote:

Exchanged one laptop this month.

1. What all checks does amazon conduct on the old laptop? – Laptop should power on without a charger and stay on for 2-3 minutes for them to log in and check the processor and OS that we have entered for exchange. Minor scratches are ok.
2. What accessories or documents does Amazon collect for the old laptop? – None, I handed over laptop and adapter.
3. Do you know someone whose old laptop was rejected and for what reason (s)? – Not Aware smile

Amazon exchange is pretty generous.

Thanks. Pretty helpful. KG

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any1 wrote:

geready covered it . Finally, settled?

Not yet disappointed

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Don’t have much idea about laptop exchange.

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MTRIP wrote:

Exchanged one laptop this month.

1. What all checks does amazon conduct on the old laptop? – Laptop should power on without a charger and stay on for 2-3 minutes for them to log in and check the processor and OS that we have entered for exchange. Minor scratches are ok.
2. What accessories or documents does Amazon collect for the old laptop? – None, I handed over laptop and adapter.
3. Do you know someone whose old laptop was rejected and for what reason (s)? – Not Aware smile

Amazon exchange is pretty generous.

So, that means that we need to handover them with the OS installed?

Missing