1. Bought many glasses but these cheap lenskart items are not reliable and break or become loose easily within 1 year. But items bough in local shops previously last upto 5 years.
2. My uncle got high power lenses but the thickness was much thinner in local shop made lenses vs lenskart which is only good on paper. Basically lenskart does not deliver what they advertise but customer thinks they begetting that.
3. Now their return policy is weird: you need to submit your faulty glasses along with CASE + lens wiping CLOTH or else NO RETURN even though buyer pays money for glasses and these freebies were never demanded by customer.
I know the plan of these lenskart phakars is to wipe out existing players by providing cheap and chinese stuff at dirt prices for now but down the line they will have monopoly after a few years and charge VERY HIGH PRICES for the same shayeet.
Johnjacobs for this matter is good. their return policy is flawless and exchanged 3 times (in last 4 years) mostly becoz of rusting issues.
no need of box nothing. just they need your defective glasses back.
Johnjacobs is a premium/costly within the lenskart range; so I guess premium service for premium customers.
Again exactly what I am saying lenskart items are below par quality items if you exchanged 3 times (in last 4 years)
How much do they charge for photochromatic coating for prescription glasses?
Lenskart provides subpar quality in their regular range. I haven't purchased Jhonjacobs, so I can't speak about that. However, the glasses they sell for 2-3k range are of poor quality. After just one year of use, the frame becomes very loose, and the lenses have numerous scratches and small patches, even though I purchased the most expensive lenses within their regular range. If I had spent the same amount at a local store, I would have received a much better product. I have no intention of using Lenskart again.
Just my personnel experience, No offense
Exactly, it is more likely has been intentionally done by lenskart so that they get repeat customers by selling cheap quality items at cheap prices therby generating more sales volume.
Scary thing is just like jio free offer ended lenskart cheap prices wont stay forever but their cheap quality will stay. But then we as customers wont have much options.
Same here planning to boycott lenskart as I think it is better to buy quality stuff from local shop once and carry on for years instead of wasting more time & money by buying cheap quality stuff from lenskart again and again.
My experiance is exactly revrse. I find lenskart 10X better than local shop.
I am buying lenscart specs from last 9-10 years for myself and my wife. I puechase Vincent Chase frames and BlueCut lens and my specs easily last 3-4 years.
Local shop experience have been improved bhai. 🙂
My experience, One nosepin(dont know If I am using correct word or not) fell somewhere, went to the store, Said we dont have spare parts. Buy a new one now 
The truth. Lenskart's only good products are the one's with Blue ☕Tokai Lutina lenses. I didn't go with them because I didn't wish to be a color blind. 🙂
My biggest issue with Lenskart is that their refractionists SUCK when calculating our eye powers/glasses number. They ALWAYS ALWAYS ALWAYS got it wrong for everyone in my family. They are not as expert as the local optician store or our family ophthalmologist.
yes it is totally fair.
customer pays for the frame & glasses. Thats it.
While making a purchase no where on lenskart it mentions that customer is payiing for case + cloth ; nor lenskart mentions that they are charging 0 rupees for case+cloth as part of the purchase.
It is just lenskart sending promotion freebies to customer for advertisement & nothing else which have no relation with purchase.
Again we are talking about a warranty return vs change of mind return where it is fair to provide whatever came in original packaging.
This is basically like Sony askiing a customer to provide the box, plastic packaging if a PS4 console has gone faulty within warranty period.
PS : wiping cloth and case are lost.
Contrary to the popular belief here, Lenskart infact broke the monopoly local spectacle stores had in market.
Lenskart brought huge variety at disruptive pricing to create better competition.
About 8-10 yrs ago, I got my first power sunglasses from lenskart for Rs.450. Whereas my cousin got it from local store for Rs. 2400.
Couple of good features of lenskart
1) Easy replacement and refunds. I had bought a cheap acetate frame with extremely basic lenses for reference mark purposes. It had balance issues. I went to the store. They checked for physical damage. They issued a refund. I bought the frame from lenskart website and returned them via store. I kept the cloth and they kept the hardcase. 🙂 You ll be given two options, a) store credit b) transfer to original payment method/UPI thingy. If you buy from lenskart app itself and returned by availing doorstep pickup then you ll be issued store credit but you can ask them to cancel the store credit and return to your original payment method.
2) You can get free service beyond warranty period such frame balancing, ultrasonic cleaning, frame tightening, getting a free microfiber cloth every now and then etc.
3) The hard cover box they give with acetate and other premium frames are very spacious and are of very good quality. They used to provide flat/Philip head 2 in 1 screwdrivers.
4) Store experience is quite amazing.
Lenskart is far better than local shop. Their return policy is also good. I have returned item and got refund into bank account.
You don't want to return case and wiping cloth while return and You are blaming on return policy. Wow!
is it okay/better to buy from eyemyeye with gkb lenses compared to lenskart?
Johnjacobs for this matter is good. their return policy is flawless and exchanged 3 times (in last 4 years) mostly becoz of rusting issues.
no need of box nothing. just they need your defective glasses back.
Johnjacobs for this matter is good. their return policy is flawless and exchanged 3 times (in last 4 years) mostly becoz of rusting issues.
no need of box nothing. just they need your defective glasses back.
Johnjacobs is a premium/costly within the lenskart range; so I guess premium service for premium customers.
Again exactly what I am saying lenskart items are below par quality items if you exchanged 3 times (in last 4 years)
Lenskart provides subpar quality in their regular range. I haven't purchased Jhonjacobs, so I can't speak about that. However, the glasses they sell for 2-3k range are of poor quality. After just one year of use, the frame becomes very loose, and the lenses have numerous scratches and small patches, even though I purchased the most expensive lenses within their regular range. If I had spent the same amount at a local store, I would have received a much better product. I have no intention of using Lenskart again.
Just my personnel experience, No offense