Livquik Fastag Vehicle blocked

45°
Deal Lieutenant
1cooldesidd

I received a message from Livquik that my vehicle has been blocked due to absence of RC documents and asking me to share RC docs via email within 7 days to avoid closure of account.

Now because of this I cannot recharge my fastag from Payzapp/Paytm etc. On Payzapp I get "account not found" error message when I try to recharge my fastag.

Managed to talk to customer care today and as per them it's a new rule and lot of Livquik users have the same issue.

Anyone else received the same message?

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whats wrong in it if they are asking for rc, they will also ask for PAN. Its mandtry from RBI to do kyc.

Deal Lieutenant Deal Lieutenant
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Post is about anyone else having received the same message and blockage of vehicle, not about them asking for RC docs, which I had already uploaded when I had bought the fastag and sent them again via email as per the message. 

I am not complaining about them asking for RC docs, whatever gave you that idea? And

nobody is even talking about KYC here, why even bring it up? FYi my account is full KYC.

First comprehend the post and then reply. Don't go off on a tangent.

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Deal Cadet Deal Cadet
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How you got fastag without providing RC?

Deal Lieutenant Deal Lieutenant
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I never said I got fastag without RC.

Helpful Helpful
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+1 I too received same message

Deal Lieutenant Deal Lieutenant
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Let's see what they say on Monday.

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Deal Cadet Deal Cadet
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Is there any where we can get Livquick Fastag now for 2 wheelers? many said it was possible in past but is it possible now?

Deal Newbie Deal Newbie
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Hello i am also not able to recharge my fastag saying account error or something on amazon same on gpay and park plus

Deal Newbie Deal Newbie
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Does anyone know how to resolve this issue also i have not received any message regarding upload rc or similar just that I can’t recharge it now also.my account get debited whenever i am passing toll plaza.

Deal Newbie Deal Newbie
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RECEIVED SAME SMS . ANYONE SOLUTION GOT ?

1000051170

Deal Lieutenant Deal Lieutenant
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I sent them the RC and yesterday I noticed that fastag status had changed to inactive in Quik app. So I changed it to active from the app and now everything is fine.

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