https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9301975
malpractice by swiggy and how to tackle it.
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From the last 1 week, swiigy has removed instamart in my area, also in nearby area instamarts are saying ehile check out that we detected a new location, which was not the case earlier.
Upin complaining, all they(swiggy customer care) say is we appologies for the inconvenience.
That's it.
What's the way around?
- i found a way for myself, may be this work for you as well.
-- search for near by available instamart by changing your location, if you find instamart option in the app, make a cart and go to final page, it will say, new location bla bla add adress.
U have to add your own address and in the location just select 50 meter away from your actual location (you can still get the order at ur place , when delivery boy calls guide him the way).
Always keep two address in your account (with different name and location with just 50 meters difference).
For now m using instamart that way, if u are facing same issue u can try this solution,may this works for you as well .
Upin complaining, all they(swiggy customer care) say is we appologies for the inconvenience.
That's it.
What's the way around?
- i found a way for myself, may be this work for you as well.
-- search for near by available instamart by changing your location, if you find instamart option in the app, make a cart and go to final page, it will say, new location bla bla add adress.
U have to add your own address and in the location just select 50 meter away from your actual location (you can still get the order at ur place , when delivery boy calls guide him the way).
Always keep two address in your account (with different name and location with just 50 meters difference).
For now m using instamart that way, if u are facing same issue u can try this solution,may this works for you as well .
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Top Comments
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9302098
Not working for me
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9302330
Why desperate to give business to them when they don't want to do business from you.
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9302357
I didn't understand the malpractice though 
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9302363
Loaferg wrote:Habit bro. We people have become so much dependent on these zomato , swiggy, ola, uber, erc etc....that now imagining life without them kinds of haunts us. Thats the tactics of these companies. We neve think about comparing prices or going our local stores when these are available.Why desperate to give business to them when they don't want to do business from you.
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9302400
androgame wrote:I didn't understand the malpractice though
Removing instamart bro, at same location they are showing instamart in another account and removing from another account.
That's malpractice.
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9302402
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amit_ag wrote:
Habit bro. We people have become so much dependent on these zomato , swiggy, ola, uber, erc etc....that now imagining life without them kinds of haunts us. Thats the tactics of these companies. We neve think about comparing prices or going our local stores when these are available.
Rightly said
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9302453
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kartikxxx wrote:Removing instamart bro, at same location they are showing instamart in another account and removing from another account.
That's malpractice.
Oh, I didn't read that point.
I thought they are delivering nearby your location but not at yours. If its getting resolved by changing accounts then definitely some technical issue, faced many times with my account too. But, I have 3-4 accounts so I change if not working because usually instamart orders are for urgent requirement.
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9302457
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amit_ag wrote:In my village people are getting attracted to these swiggy zomato flipkart . And they are damaging there own businesses without even thinking of the end of there own businesses.
Habit bro. We people have become so much dependent on these zomato , swiggy, ola, uber, erc etc....that now imagining life without them kinds of haunts us. Thats the tactics of these companies. We neve think about comparing prices or going our local stores when these are available.
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9302466
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androgame wrote:Many bought swiggy one and stocked gvs only for instamart (that too mainly for dairy) ..Oh, I didn't read that point.
I thought they are delivering nearby your location but not at yours. If its getting resolved by changing accounts then definitely some technical issue, faced many times with my account too. But, I have 3-4 accounts so I change if not working because usually instamart orders are for urgent requirement.
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9302468
I am doing it for months. They keep stopping my pin point locations for months.
9 month old post of mine
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9302482
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Loaferg wrote:People only think of short term profits without thinking how these will affect them in the long run. People be like "abhi enjoy karo, baad me dekha jayega". Baad ne nahi dekha jayega. Baad me we will be the people who will allege them for malpractices. There will be many threads on DD in future. Suppose, swiggy charges 2 rs more For an item, a new thread will be created "swiggy charging 2 rs more". Etc etc
In my village people are getting attracted to these swiggy zomato flipkart . And they are damaging there own businesses without even thinking of the end of there own businesses.
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9302483
DJRohan wrote:They are cheatersI am doing it for months. They keep stopping my pin point locations for months.
9 month old post of mine
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9302491
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kartikxxx wrote:How? They are only good till they give you profit or services. The day they stop giving benefits, they become cheaters? It might be possible that he has misued their services or violated any tnc. People only put up their side of point. We need to see other side also.
They are cheaters
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9302502
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Missusing how? Maybe but not all are misusing they are just using.
I don't see other any other side.
If i pay for a service then i must get that service. That's what consumer law says
amit_ag wrote:See, we (people) pay them for membership/delivery fee, and convenience fee , for service right, and if they stop giving service than it is indeed a cheating.
How? They are only good till they give you profit or services. The day they stop giving benefits, they become cheaters? It might be possible that he has misued their services or violated any tnc. People only put up their side of point. We need to see other side also.
Missusing how? Maybe but not all are misusing they are just using.
I don't see other any other side.
If i pay for a service then i must get that service. That's what consumer law says
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9302519
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kartikxxx wrote:There is no contract that they will provide you services or they have to provide you services. The max they are liable for is your membership fee refund. If you paying delivery fee per delivery, then no refund.
See, we (people) pay them for membership/delivery fee, and convenience fee , for service right, and if they stop giving service than it is indeed a cheating.
Missusing how? Maybe but not all are misusing they are just using.
I don't see other any other side.
If i pay for a service then i must get that service. That's what consumer law says
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9302521
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amit_ag wrote:
How? They are only good till they give you profit or services. The day they stop giving benefits, they become cheaters? It might be possible that he has misued their services or violated any tnc. People only put up their side of point. We need to see other side also.
We brought swiggyone for free delivery. After a month we see they stop serving our location. What do we call this?
And for violation they dont hesitate to ban account.
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9302534
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9302555
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DJRohan wrote:You should get refund is the maximum liability. Just buying a membership, doesnt mean you have entered into some contract. Just because you bought membership doesn't mean they will keep incuring looses for you. And just think how much you paying. A mere 100-200 and how much free deliveries they giving you. Apple pays rent if 42 lakh per month to ambani in contract that there would be no other mobile shops nearby.We brought swiggyone for free delivery. After a month we see they stop serving our location. What do we call this?
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9302563
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M paying a huge premium for that membership.
As per tnc , when i buy a membership they offers me some service right.
What do u mean, i pay them membership fee but don't expect service in return?
And they charge convenience fee , surge fee etc etc, we pay that right .
Golgappe ki shop pe 20₹ deke golgappe expect karoge na, agar vo bole 20₹ lene ke baad ki mai nhi deta golgappe ,koi contract thodi hai, toh kuch nhi karoge, koi consumer rights nhi hai?
Not asking anything for free, we paid for something and we are expecting that only.
amit_ag wrote:I don't ask them to introduce free delivery membership if they incurs loss.
You should get refund is the maximum liability. Just buying a membership, doesnt mean you have entered into some contract. Just because you bought membership doesn't mean they will keep incuring looses for you. And just think how much you paying. A mere 100-200 and how much free deliveries they giving you. Apple pays rent if 42 lakh per month to ambani in contract that there would be no other mobile shops nearby.
M paying a huge premium for that membership.
As per tnc , when i buy a membership they offers me some service right.
What do u mean, i pay them membership fee but don't expect service in return?
And they charge convenience fee , surge fee etc etc, we pay that right .
Golgappe ki shop pe 20₹ deke golgappe expect karoge na, agar vo bole 20₹ lene ke baad ki mai nhi deta golgappe ,koi contract thodi hai, toh kuch nhi karoge, koi consumer rights nhi hai?
Not asking anything for free, we paid for something and we are expecting that only.
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9302580
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amit_ag wrote:
You should get refund is the maximum liability. Just buying a membership, doesnt mean you have entered into some contract. Just because you bought membership doesn't mean they will keep incuring looses for you. And just think how much you paying. A mere 100-200 and how much free deliveries they giving you. Apple pays rent if 42 lakh per month to ambani in contract that there would be no other mobile shops nearby.
I didn't paid for refund, paid for service.
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9302600
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kartikxxx wrote:Yes you have right to get free delivery etc. But doesn't mean they have to keep serving you. How much huge bro? 1 lakh 2 lakh? What all they are responsible for? They should give you discount also, free delivery also, next they should send a freebies when you order. Common this is business. Understand bro. Paying a membership is like paying something extra to get freebies. ITS NOT A CONTRACT FOR BUSINESS. And yes, if you think you are correct, we have Consumer Forum in our country.
I don't ask them to introduce free delivery membership if they incurs loss.
M paying a huge premium for that membership.
As per tnc , when i buy a membership they offers me some service right.
What do u mean, i pay them membership fee but don't expect service in return?
And they charge convenience fee , surge fee etc etc, we pay that right .
Not asking anything for free, we paid for something and we are expecting that only.
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9302612
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I quoted a simple example of golgappe wala. Hope you read that too.
Anyways, we have a difference of opinion which is fine.
In your case - you are okay to pay for membership but don't expect anything in return.
In my case - when i pay for any service offering then i expect that service in return.
Note - no where i mentioned free word, i only mentioned i pay so i expect product for what i paid.
amit_ag wrote:Hahah so 1 lc and 2 lac is huge, bro 1-2k is huge for me, maybe for some even 1-2lac is not huge if they are crore or arabpati.
Yes you have right to get free delivery etc. But doesn't mean they have to keep serving you. How much huge bro? 1 lakh 2 lakh? What all they are responsible for? They should give you discount also, free delivery also, next they should send a freebies when you order. Common this is business. Understand bro. Paying a membership is like paying something extra to get freebies. ITS NOT A CONTRACT FOR BUSINESS. And yes, if you think you are correct, we have Consumer Forum in our country.
I quoted a simple example of golgappe wala. Hope you read that too.
Anyways, we have a difference of opinion which is fine.
In your case - you are okay to pay for membership but don't expect anything in return.
In my case - when i pay for any service offering then i expect that service in return.
Note - no where i mentioned free word, i only mentioned i pay so i expect product for what i paid.
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9302636
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kartikxxx wrote:Understand bro. You paid for free delivery and thats only what you are entitled to. They is no obligation that thay have to serve you. If they stop serving you, the max they are liable for is membership refund. You paid membership fee just for free delivery. Apple pays ambani rent of 42 lakhs in CONTRACT that there would be no other stores nearby. If ambani would give other stores on rent too, apple would not be paying so much rent. There are clauses in everything. Read clauses.
Hahah so 1 lc and 2 lac is huge, bro 1-2k is huge for me, maybe for some even 1-2lac is not huge if they are crore or arabpati.
I quoted a simple example of golgappe wala. Hope you read that too.
Anyways, we have a difference of opinion which is fine.
In your case - you are okay to pay for membership but don't expect anything in return.
In my case - when i pay for any service offering then i expect that service in return.
Note - no where i mentioned free word, i only mentioned i pay so i expect product for what i paid.
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9302730
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Let's say maine ek restaurant ki membership li 5000₹/ year, jisme vo ensure karega ek table mere liy jab bhi mai visit karunga.
Ab 2-4 baar toh thek rha, 5th time se usne mujhe restaurant mai nhi enter karne diya jabki baki log ja rhe hai.
Ab isse breach of service nhi kahenge?
Khana free nhi manga maine, table ke membership li thi and usne toh ghusna he band kar dia.
Similarly,swiggy, humne membership li thi ki store se saman hmare ghar deke jayega, free nhi saman ke paise denge, ghar akar dene ki service ke paise diy hai, ab 2-4 baari kr baad vo kahe ji service band, jabko dusro ko same service mil rhi hai, isse kya kehnge janab.
amit_ag wrote:Chaliy ek example se samjne ki koshish karte hai:
Understand bro. You paid for free delivery and thats only what you are entitled to. They is no obligation that thay have to serve you. If they stop serving you, the max they are liable for is membership refund. You paid membership fee just for free delivery. Apple pays ambani rent of 42 lakhs in CONTRACT that there would be no other stores nearby. If ambani would give other stores on rent too, apple would not be paying so much rent. There are clauses in everything. Read clauses.
Let's say maine ek restaurant ki membership li 5000₹/ year, jisme vo ensure karega ek table mere liy jab bhi mai visit karunga.
Ab 2-4 baar toh thek rha, 5th time se usne mujhe restaurant mai nhi enter karne diya jabki baki log ja rhe hai.
Ab isse breach of service nhi kahenge?
Khana free nhi manga maine, table ke membership li thi and usne toh ghusna he band kar dia.
Similarly,swiggy, humne membership li thi ki store se saman hmare ghar deke jayega, free nhi saman ke paise denge, ghar akar dene ki service ke paise diy hai, ab 2-4 baari kr baad vo kahe ji service band, jabko dusro ko same service mil rhi hai, isse kya kehnge janab.
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9303065
These swiggy instamart , jio people killed local businesses. Imagine those of shop keepers of kirana in your local area.
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9303073
Also these Jio rich kids introduced short cut money earning platforms (youtube ,tiktok) via free internet .Before common uneducated people does not know what is youtube and google. These people killing value and self respect of daily wage workers and hard earning people.
https://www.desidime.com/discussions/malpractice-by-swiggy-and-how-to-tackle-it?page=1#post_9303269
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Why desperate to give business to them when they don't want to do business from you.