MOTO G ( XT 1033 16 GB Dual Sim ) Bootloop + E:unable to mount '/cache'
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Hi guys first thread here and i need your help.
i was using my MOTO G XT1033 ( Boot loader unlocked + rooted ) , calling, batt was low and phone goes off, i tried start up and a bootloop appears. So i go to Recovery ( TWRP V2.8.1.0) and i tried to flash a ROM, like always i tried to wipe cache and dalvik bfore flash it but that proces seems to fail, and a couple of messages like unable to mount /data unable to mount /system appears, first time happening,
updating partition details…
E:Unable to stat ‘/data/data/com.google.android.gms/shared_prefs’
E:Unable to stat ‘/data/data/com.amazon.kindle/shared_prefs’
E:Unable to stat ‘/data/data/com.facebook.orca/shared_prefs’
E:Unable to stat ‘/data/data/com.facebook.katana/shared_prefs’
E:Unable to mount ‘/cache/
E:Unable to mount ’/cache/
Full SELinux support is present
E:Unable to mount ’/cache/
E:Unable to mount ’/cache/
MTP Enabled
E:Unable to mount ’/cache/
E:Failed to wipe dalvik
updating partition details…
E:Unable to stat ’/data/data/com.google.android.gms/shared_prefs’
E:Unable to stat ‘/data/data/com.amazon.kindle/shared_prefs’
E:Unable to stat ‘/data/data/com.facebook.orca/shared_prefs’
E:Unable to stat ‘/data/data/com.facebook.katana/shared_prefs’
when I tried to connect it using laptop + fastboot.exe
it always shows waiting for device ( changed many cables + used friends laptops) but always stucked on “waiting for device”
i also tried flashing again a ROM, but only bootloop, tried again to wipe cache and dav but is only unable to mount /data. Any ideas ????
can anyone guide me
what is the possible solution ??
that using terminal command we can do something for manual format
mke2fs -T ext4 /dev/block/mmcblk0p8
but above was for some tablet
and i do not what has to be written “mmcblk0p8” for MOTO G XT1033 ( dual sim 16 GB india version)
tmp/recovery.log here
pastebin+com/iZ55Kx0t
Kernel log here
pastebin+com/nUPPUrWH
same thread on xda forums opened by me
http://forum.xda-developers.com/moto-g/help/boo...
download fastboot flashable zip of stock rom and flash it using manual commands through fastboot mode
this should fix your cache partition.
Or try to locate cache.img file in zip and try flashing that separately ….
Look for zips and flash commands in xda
@zafarkhan4433 wrote:
download fastboot flashable zip of stock rom and flash it using manual commands through fastboot mode
this should fix your cache partition.
Or try to locate cache.img file in zip and try flashing that separately ….
Look for zips and flash commands in xda
mfastboot not detecting my device
“waiting for devices”
always stuck there
I have all drivers
adb and minimal fastboot recognise my device
@googlecardboard wrote:@zafarkhan4433 wrote:
download fastboot flashable zip of stock rom and flash it using manual commands through fastboot mode
this should fix your cache partition.
Or try to locate cache.img file in zip and try flashing that separately ….
Look for zips and flash commands in xda
mfastboot not detecting my device
“waiting for devices”
always stuck there
I have all drivers
adb and minimal fastboot recognise my device
read this thread carefully and try clean flashing the rom
http://forum.xda-developers.com/showthread.php?...
is twrp still accessable ?
@zafarkhan4433 wrote:@googlecardboard wrote:@zafarkhan4433 wrote:
download fastboot flashable zip of stock rom and flash it using manual commands through fastboot mode
this should fix your cache partition.
Or try to locate cache.img file in zip and try flashing that separately ….
Look for zips and flash commands in xda
mfastboot not detecting my device
“waiting for devices”
always stuck there
I have all drivers
adb and minimal fastboot recognise my device
read this thread carefully and try clean flashing the rom
http://forum.xda-developers.com/showthread.php?...is twrp still accessable ?
yes TWRP accessable
I tried using fastboot instead of mfastboot( not detecting)
not a single error came while flashing stock rom 5.0.2
but still same bootloop
by the way i flashed stock recovery ( its in stock rom 5.0.2)
but still TWRP is installed
looks like my mobile doesnot allow changes to made after rebooting
@googlecardboard wrote:@zafarkhan4433 wrote:@googlecardboard wrote:@zafarkhan4433 wrote:
download fastboot flashable zip of stock rom and flash it using manual commands through fastboot mode
this should fix your cache partition.
Or try to locate cache.img file in zip and try flashing that separately ….
Look for zips and flash commands in xda
mfastboot not detecting my device
“waiting for devices”
always stuck there
I have all drivers
adb and minimal fastboot recognise my device
read this thread carefully and try clean flashing the rom
http://forum.xda-developers.com/showthread.php?...is twrp still accessable ?
yes TWRP accessable
I tried using fastboot instead of mfastboot( not detecting)
not a single error came while flashing stock rom 5.0.2but still same bootloop
by the way i flashed stock recovery ( its in stock rom 5.0.2)
but still TWRP is installed
looks like my mobile doesnot allow changes to made after rebooting
Why dont you try fastboot.exe in place of mfastboot?
And also see if u can find any way to revert back to kitkat or lollipop?
There should be a guide on xda, download those files
Reboot to fastboot/bootloader mode
and run the script provided in the ZIP file
You just soft bricked your device, you can recovery your device easily
@getready wrote:@googlecardboard wrote:@zafarkhan4433 wrote:@googlecardboard wrote:@zafarkhan4433 wrote:
download fastboot flashable zip of stock rom and flash it using manual commands through fastboot mode
this should fix your cache partition.
Or try to locate cache.img file in zip and try flashing that separately ….
Look for zips and flash commands in xda
mfastboot not detecting my device
“waiting for devices”
always stuck there
I have all drivers
adb and minimal fastboot recognise my device
read this thread carefully and try clean flashing the rom
http://forum.xda-developers.com/showthread.php?...is twrp still accessable ?
yes TWRP accessable
I tried using fastboot instead of mfastboot( not detecting)
not a single error came while flashing stock rom 5.0.2but still same bootloop
by the way i flashed stock recovery ( its in stock rom 5.0.2)
but still TWRP is installed
looks like my mobile doesnot allow changes to made after rebooting
Why dont you try fastboot.exe in place of mfastboot?
And also see if u can find any way to revert back to kitkat or lollipop?
There should be a guide on xda, download those files
Reboot to fastboot/bootloader mode
and run the script provided in the ZIP file
You just soft bricked your device, you can recovery your device easily
tried with both(mfastboot nd fastboot) but not working
no need to downgrade bcoz its not working
how come mfastboot isn’t detecting your phone did you try reinstall moto drive in your PC?
..
@googlecardboard wrote:@zafarkhan4433 wrote:@googlecardboard wrote:@zafarkhan4433 wrote:
download fastboot flashable zip of stock rom and flash it using manual commands through fastboot mode
this should fix your cache partition.
Or try to locate cache.img file in zip and try flashing that separately ….
Look for zips and flash commands in xda
mfastboot not detecting my device
“waiting for devices”
always stuck there
I have all drivers
adb and minimal fastboot recognise my device
read this thread carefully and try clean flashing the rom
http://forum.xda-developers.com/showthread.php?...is twrp still accessable ?
yes TWRP accessable
I tried using fastboot instead of mfastboot( not detecting)
not a single error came while flashing stock rom 5.0.2but still same bootloop
by the way i flashed stock recovery ( its in stock rom 5.0.2)
but still TWRP is installed
looks like my mobile doesnot allow changes to made after rebooting
Twrp still accessible, get twrp stock backup of 5.1 posted on xda and restore from that backup. Did you tried that?
Don’t change the partitions for ext4 using terminal as it’ll messed up more things than solving it. Start from the basic troubleshooting and uncheck what have you tried which doesnt work. If possible, install team viewer and fix up a time with me, I will remotely check why the ph is not deducting via fastboot. The least I can do.
@rv2012 wrote:download PDA net . it will solve your problem of “waiting for device”.@googlecardboard wrote:@zafarkhan4433 wrote:@googlecardboard wrote:@zafarkhan4433 wrote:
download fastboot flashable zip of stock rom and flash it using manual commands through fastboot mode
this should fix your cache partition.
Or try to locate cache.img file in zip and try flashing that separately ….
Look for zips and flash commands in xda
mfastboot not detecting my device
“waiting for devices”
always stuck there
I have all drivers
adb and minimal fastboot recognise my device
read this thread carefully and try clean flashing the rom
http://forum.xda-developers.com/showthread.php?...is twrp still accessable ?
yes TWRP accessable
I tried using fastboot instead of mfastboot( not detecting)
not a single error came while flashing stock rom 5.0.2but still same bootloop
by the way i flashed stock recovery ( its in stock rom 5.0.2)
but still TWRP is installed
looks like my mobile doesnot allow changes to made after rebooting
Twrp still accessible, get twrp stock backup of 5.1 posted on xda and restore from that backup. Did you tried that?
Don’t change the partitions for ext4 using terminal as it’ll messed up more things than solving it. Start from the basic troubleshooting and uncheck what have you tried which doesnt work. If possible, install team viewer and fix up a time with me, I will remotely check why the ph is not deducting via fastboot. The least I can do.
@rv2012 wrote:download PDA net . it will solve your problem of “waiting for device”.@googlecardboard wrote:@zafarkhan4433 wrote:@googlecardboard wrote:@zafarkhan4433 wrote:
download fastboot flashable zip of stock rom and flash it using manual commands through fastboot mode
this should fix your cache partition.
Or try to locate cache.img file in zip and try flashing that separately ….
Look for zips and flash commands in xda
mfastboot not detecting my device
“waiting for devices”
always stuck there
I have all drivers
adb and minimal fastboot recognise my device
read this thread carefully and try clean flashing the rom
http://forum.xda-developers.com/showthread.php?...is twrp still accessable ?
yes TWRP accessable
I tried using fastboot instead of mfastboot( not detecting)
not a single error came while flashing stock rom 5.0.2but still same bootloop
by the way i flashed stock recovery ( its in stock rom 5.0.2)
but still TWRP is installed
looks like my mobile doesnot allow changes to made after rebooting
Twrp still accessible, get twrp stock backup of 5.1 posted on xda and restore from that backup. Did you tried that?
Don’t change the partitions for ext4 using terminal as it’ll messed up more things than solving it. Start from the basic troubleshooting and uncheck what have you tried which doesnt work. If possible, install team viewer and fix up a time with me, I will remotely check why the ph is not deducting via fastboot. The least I can do.
@rv2012 wrote:download PDA net . it will solve your problem of “waiting for device”.@googlecardboard wrote:@zafarkhan4433 wrote:@googlecardboard wrote:@zafarkhan4433 wrote:
download fastboot flashable zip of stock rom and flash it using manual commands through fastboot mode
this should fix your cache partition.
Or try to locate cache.img file in zip and try flashing that separately ….
Look for zips and flash commands in xda
mfastboot not detecting my device
“waiting for devices”
always stuck there
I have all drivers
adb and minimal fastboot recognise my device
read this thread carefully and try clean flashing the rom
http://forum.xda-developers.com/showthread.php?...is twrp still accessable ?
yes TWRP accessable
I tried using fastboot instead of mfastboot( not detecting)
not a single error came while flashing stock rom 5.0.2but still same bootloop
by the way i flashed stock recovery ( its in stock rom 5.0.2)
but still TWRP is installed
looks like my mobile doesnot allow changes to made after rebooting
Twrp still accessible, get twrp stock backup of 5.1 posted on xda and restore from that backup. Did you tried that?
Don’t change the partitions for ext4 using terminal as it’ll messed up more things than solving it. Start from the basic troubleshooting and uncheck what have you tried which doesnt work. If possible, install team viewer and fix up a time with me, I will remotely check why the ph is not deducting via fastboot. The least I can do.
@rv2012 wrote:download PDA net . it will solve your problem of “waiting for device”.@googlecardboard wrote:@zafarkhan4433 wrote:@googlecardboard wrote:@zafarkhan4433 wrote:
download fastboot flashable zip of stock rom and flash it using manual commands through fastboot mode
this should fix your cache partition.
Or try to locate cache.img file in zip and try flashing that separately ….
Look for zips and flash commands in xda
mfastboot not detecting my device
“waiting for devices”
always stuck there
I have all drivers
adb and minimal fastboot recognise my device
read this thread carefully and try clean flashing the rom
http://forum.xda-developers.com/showthread.php?...is twrp still accessable ?
yes TWRP accessable
I tried using fastboot instead of mfastboot( not detecting)
not a single error came while flashing stock rom 5.0.2but still same bootloop
by the way i flashed stock recovery ( its in stock rom 5.0.2)
but still TWRP is installed
looks like my mobile doesnot allow changes to made after rebooting
Twrp still accessible, get twrp stock backup of 5.1 posted on xda and restore from that backup. Did you tried that?
Don’t change the partitions for ext4 using terminal as it’ll messed up more things than solving it. Start from the basic troubleshooting and uncheck what have you tried which doesnt work. If possible, install team viewer and fix up a time with me, I will remotely check why the ph is not deducting via fastboot. The least I can do.
@rv2012 wrote:download PDA net . it will solve your problem of “waiting for device”.@googlecardboard wrote:@zafarkhan4433 wrote:@googlecardboard wrote:@zafarkhan4433 wrote:
download fastboot flashable zip of stock rom and flash it using manual commands through fastboot mode
this should fix your cache partition.
Or try to locate cache.img file in zip and try flashing that separately ….
Look for zips and flash commands in xda
mfastboot not detecting my device
“waiting for devices”
always stuck there
I have all drivers
adb and minimal fastboot recognise my device
read this thread carefully and try clean flashing the rom
http://forum.xda-developers.com/showthread.php?...is twrp still accessable ?
yes TWRP accessable
I tried using fastboot instead of mfastboot( not detecting)
not a single error came while flashing stock rom 5.0.2but still same bootloop
by the way i flashed stock recovery ( its in stock rom 5.0.2)
but still TWRP is installed
looks like my mobile doesnot allow changes to made after rebooting
Twrp still accessible, get twrp stock backup of 5.1 posted on xda and restore from that backup. Did you tried that?
Don’t change the partitions for ext4 using terminal as it’ll messed up more things than solving it. Start from the basic troubleshooting and uncheck what have you tried which doesnt work. If possible, install team viewer and fix up a time with me, I will remotely check why the ph is not deducting via fastboot. The least I can do.
Checked the logs, it seems like hardware issue with the partition read table. I don’t think you can fix it, what u did to cause this?
Checked the logs, it seems like hardware issue with the partition read table. I don’t think you can fix it, what u did to cause this?
@ishubhamsr wrote:@rv2012 wrote:download PDA net . it will solve your problem of “waiting for device”.@googlecardboard wrote:@zafarkhan4433 wrote:@googlecardboard wrote:@zafarkhan4433 wrote:
download fastboot flashable zip of stock rom and flash it using manual commands through fastboot mode
this should fix your cache partition.
Or try to locate cache.img file in zip and try flashing that separately ….
Look for zips and flash commands in xda
mfastboot not detecting my device
“waiting for devices”
always stuck there
I have all drivers
adb and minimal fastboot recognise my device
read this thread carefully and try clean flashing the rom
http://forum.xda-developers.com/showthread.php?...is twrp still accessable ?
yes TWRP accessable
I tried using fastboot instead of mfastboot( not detecting)
not a single error came while flashing stock rom 5.0.2but still same bootloop
by the way i flashed stock recovery ( its in stock rom 5.0.2)
but still TWRP is installed
looks like my mobile doesnot allow changes to made after rebooting
Twrp still accessible, get twrp stock backup of 5.1 posted on xda and restore from that backup. Did you tried that?
Don’t change the partitions for ext4 using terminal as it’ll messed up more things than solving it. Start from the basic troubleshooting and uncheck what have you tried which doesnt work. If possible, install team viewer and fix up a time with me, I will remotely check why the ph is not deducting via fastboot. The least I can do.
U drunk or what? 5 times same reply?
@rv2012 wrote:sorry..it’s a problem in desidime app@ishubhamsr wrote:@rv2012 wrote:download PDA net . it will solve your problem of “waiting for device”.@googlecardboard wrote:@zafarkhan4433 wrote:@googlecardboard wrote:@zafarkhan4433 wrote:
download fastboot flashable zip of stock rom and flash it using manual commands through fastboot mode
this should fix your cache partition.
Or try to locate cache.img file in zip and try flashing that separately ….
Look for zips and flash commands in xda
mfastboot not detecting my device
“waiting for devices”
always stuck there
I have all drivers
adb and minimal fastboot recognise my device
read this thread carefully and try clean flashing the rom
http://forum.xda-developers.com/showthread.php?...is twrp still accessable ?
yes TWRP accessable
I tried using fastboot instead of mfastboot( not detecting)
not a single error came while flashing stock rom 5.0.2but still same bootloop
by the way i flashed stock recovery ( its in stock rom 5.0.2)
but still TWRP is installed
looks like my mobile doesnot allow changes to made after rebooting
Twrp still accessible, get twrp stock backup of 5.1 posted on xda and restore from that backup. Did you tried that?
Don’t change the partitions for ext4 using terminal as it’ll messed up more things than solving it. Start from the basic troubleshooting and uncheck what have you tried which doesnt work. If possible, install team viewer and fix up a time with me, I will remotely check why the ph is not deducting via fastboot. The least I can do.
U drunk or what? 5 times same reply?
@ishubhamsr wrote:@rv2012 wrote:sorry..it’s a problem in desidime app@ishubhamsr wrote:@rv2012 wrote:download PDA net . it will solve your problem of “waiting for device”.@googlecardboard wrote:@zafarkhan4433 wrote:@googlecardboard wrote:@zafarkhan4433 wrote:
download fastboot flashable zip of stock rom and flash it using manual commands through fastboot mode
this should fix your cache partition.
Or try to locate cache.img file in zip and try flashing that separately ….
Look for zips and flash commands in xda
mfastboot not detecting my device
“waiting for devices”
always stuck there
I have all drivers
adb and minimal fastboot recognise my device
read this thread carefully and try clean flashing the rom
http://forum.xda-developers.com/showthread.php?...is twrp still accessable ?
yes TWRP accessable
I tried using fastboot instead of mfastboot( not detecting)
not a single error came while flashing stock rom 5.0.2but still same bootloop
by the way i flashed stock recovery ( its in stock rom 5.0.2)
but still TWRP is installed
looks like my mobile doesnot allow changes to made after rebooting
Twrp still accessible, get twrp stock backup of 5.1 posted on xda and restore from that backup. Did you tried that?
Don’t change the partitions for ext4 using terminal as it’ll messed up more things than solving it. Start from the basic troubleshooting and uncheck what have you tried which doesnt work. If possible, install team viewer and fix up a time with me, I will remotely check why the ph is not deducting via fastboot. The least I can do.
U drunk or what? 5 times same reply?
Ohk try the website on mobile browser, much better than the app.
@rv2012 wrote:
Checked the logs, it seems like hardware issue with the partition read table. I don’t think you can fix it, what u did to cause this?
I was on phone call nd batt was low
it switched off nd then this boot loop 
service centre says motherboard gone and pay rs 7900
that’s why I am trying everything I can
now after seeing logs you can see I am doing everything I can but looks like there is some hardware issue
mmcblk0p0
this block giving write error
that why I was thinking
“mke2fs -T ext4 /dev/block/mmcblk0p0”
doing this in terminal mode of TWRP
all other things I have tried 
@googlecardboard wrote:@rv2012 wrote:
Checked the logs, it seems like hardware issue with the partition read table. I don’t think you can fix it, what u did to cause this?
I was on phone call nd batt was low
it switched off nd then this boot loopservice centre says motherboard gone and pay rs 7900
that’s why I am trying everything I can
now after seeing logs you can see I am doing everything I can but looks like there is some hardware issue
mmcblk0p0
this block giving write error
that why I was thinking
“mke2fs -T ext4 /dev/block/mmcblk0p0”
doing this in terminal mode of TWRP
all other things I have tried
The command u mentioned is for converting f2fs to ext4. I don’t think this will help you but since you’ve tried everything, there’s no harm in converting the storage. May be it’ll recover the partition.
@rv2012 wrote:@googlecardboard wrote:@rv2012 wrote:
Checked the logs, it seems like hardware issue with the partition read table. I don’t think you can fix it, what u did to cause this?
I was on phone call nd batt was low
it switched off nd then this boot loopservice centre says motherboard gone and pay rs 7900
that’s why I am trying everything I can
now after seeing logs you can see I am doing everything I can but looks like there is some hardware issue
mmcblk0p0
this block giving write error
that why I was thinking
“mke2fs -T ext4 /dev/block/mmcblk0p0”
doing this in terminal mode of TWRP
all other things I have tried
The command u mentioned is for converting f2fs to ext4. I don’t think this will help you but since you’ve tried everything, there’s no harm in converting the storage. May be it’ll recover the partition.
hmmmm okay
what can be done now apart from this
any guidance ??
To me it seems like a corrupted partition in root directory of your phone
Try formatting all folders and partitions through twrp recovery ( do this at your own risk )
then try flashing stock rom from fastboot or download twrp flashable stock rom zip and flash it
this should fix your issue ….
faced similar problem with my oneplus one , was unable to load/mount persist in fastboot and twrp
so i flashed persist.zip ( found it after some research on google) and flashed the zip through fastboot and fixed the partition.
I was able to flash everything then.
@googlecardboard do this ask someone with the same mobile model no to download these apps
https://play.google.com/store/apps/details?id=m...
or
https://play.google.com/store/apps/details?id=c... ( i prefer this one )
and check the block for the data partition which maybe around 11 to 13 gb on his phone format the above code for the same block .
Please note : These are formatting blocks so double check the block no before formatting since block nos are model specific
also make ext4fs formats the partition dont worry .
@PaytmKaPoojari wrote:
@googlecardboard do this ask someone with the same mobile model no to download these apps
https://play.google.com/store/apps/details?id=m...
or
https://play.google.com/store/apps/details?id=c... ( i prefer this one )
and check the block for the data partition which maybe around 11 to 13 gb on his phone format the above code for the same block .
Please note : These are formatting blocks so double check the block no before formatting since block nos are model specific
also make ext4fs formats the partition dont worry .
I already found partition layout of my model here
“http://forum.xda-developers.com/showthread.php?...”
I asked this ques to one expert on XDA forum and he too confirmed that data partition is
mmcblk0p36
but error log says unable to write on mmcblk0p0
so I am confused what to do now
which one to format ??
@zafarkhan4433 wrote:
To me it seems like a corrupted partition in root directory of your phone
Try formatting all folders and partitions through twrp recovery ( do this at your own risk )
then try flashing stock rom from fastboot or download twrp flashable stock rom zip and flash it
this should fix your issue ….
faced similar problem with my oneplus one , was unable to load/mount persist in fastboot and twrp
so i flashed persist.zip ( found it after some research on google) and flashed the zip through fastboot and fixed the partition.
I was able to flash everything then.
advanced wipe
give error on twrp recovery
that’s why I was thiniking of manually command format using terminal of twrp
@googlecardboard wrote:@PaytmKaPoojari wrote:
@googlecardboard do this ask someone with the same mobile model no to download these apps
https://play.google.com/store/apps/details?id=m...
or
https://play.google.com/store/apps/details?id=c... ( i prefer this one )
and check the block for the data partition which maybe around 11 to 13 gb on his phone format the above code for the same block .
Please note : These are formatting blocks so double check the block no before formatting since block nos are model specific
also make ext4fs formats the partition dont worry .
I already found partition layout of my model here
“http://forum.xda-developers.com/showthread.php?...”I asked this ques to one expert on XDA forum and he too confirmed that data partition is
mmcblk0p36but error log says unable to write on mmcblk0p0
so I am confused what to do now
which one to format ??
unfortunately ur emmc is dead . I think emmc repair is possbile but you will need a really good guy to do it with jtag repair tool and emmc card reader
@PaytmKaPoojari wrote:@googlecardboard wrote:@PaytmKaPoojari wrote:
@googlecardboard do this ask someone with the same mobile model no to download these apps
https://play.google.com/store/apps/details?id=m...
or
https://play.google.com/store/apps/details?id=c... ( i prefer this one )
and check the block for the data partition which maybe around 11 to 13 gb on his phone format the above code for the same block .
Please note : These are formatting blocks so double check the block no before formatting since block nos are model specific
also make ext4fs formats the partition dont worry .
I already found partition layout of my model here
“http://forum.xda-developers.com/showthread.php?...”I asked this ques to one expert on XDA forum and he too confirmed that data partition is
mmcblk0p36but error log says unable to write on mmcblk0p0
so I am confused what to do now
which one to format ??
unfortunately ur emmc is dead . I think emmc repair is possbile but you will need a really good guy to do it with jtag repair tool and emmc card reader
can u do it ??
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 Bootloop + E:unable to mount '/cache' for Rs. at ){kind=link}
sorry , i can help u but my model is different i.e XT 1550