Myntra banned my account

196°
Deal Cadet
notion

I had a Myntra account and occasionally I used to buy from there. I was not a frequent buyer.

All of a sudden, one day I realized I cannot login. Since then its been 2-3 years I still cannot login. It shows below error:

image



I tried to reach them via email and I have been told this:

image

I have tried to reach them many times via twitter and facebook and didnt get any response. 

My return history is bare minimum and its same across all e-commerce. That is certainly not a reason I am sure. I barely return anything unless I cannot use them. 

What I found myself is Myntra had experienced a data breach and my password was not so strong. Someone might have got access to and might have done something wrong.  But thats a hypothesis.

Problem is I dont know what I have done and hence cannot accept this till today. It is still bugging me out. I cannot accept that I have been barred from somewhere without doing anything. 

Any idea how can I get an answer or get my account restored ?

TIA.

Top Comments
Helpful Helpful
Link Copied

Make a new account with secondary phone no and move on.

12 Comments  |  
8 Dimers
  • Sort By
Helpful Helpful
Link Copied

Make a new account with secondary phone no and move on.

Deal Lieutenant Deal Lieutenant
Link Copied

Myntra gone high

Tech Guru Tech Guru
Link Copied

Boycott Myntra 

Deal Cadet Deal Cadet
Link Copied

Really. Cannot understand the logic behind not telling the problem.

View 1 more reply
Deal Newbie Deal Newbie
Link Copied

Banned my account when I asked for deletion. Good move on their part, I stopped using a trash platform

Generous Generous
Link Copied

Algorithm based,so maybe even they don't know what triggered it

They won't be able to help

Deal Cadet Deal Cadet
Link Copied

Totally wrong in my opinion. Even they should do some analysis atleast upon escalating one to one basis.

View 4 more replies
replyuser
Click here to reply
Reply