Need Help - JIOMART NOT REFUNDING 55000 ORDER VALUE, ORDER CANCELLED

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Last Comment 2023-11-13

2022-10-17

Hello Dimers..

I need help, I placed an iPhone order on jiomart on 30th of September, the order was cancelled for the reasons best known to them ..

They are not issuing me refund..

Firstly they said to wait for 7 working days, then 2 more days now some time some time they are saying...it's worth 55000 ..

Please help how to proceed ?

Any experience ?

I paid by hdfc credit card ..Can I file chargeback ?

Expired

40 Comments |

22 Dimers

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https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8774418

sanju8486

2022-10-17

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Anyone pls help if chargeback would help ? Or RBI or Cybercell ?

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8774489

sauravDD

2022-10-17

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You can fill hdfc dispute form also mail to jiomart nodal officer and also do complaint on call to jiomart

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8774819

sanju8486

2022-10-17

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Thanks..

I have already done that..

I have emailed to nodal officer today.thanks.

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8774908

kukdookoo

2022-10-17

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@getready @guest_999

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8774920

Agnivo007

2022-10-17

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Even if it's worth 5lacs, why would they reply like that? Cancelled order means refund... weird.

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8775493

sanju8486

2022-10-18

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Vahi na..

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8774921

vasanth_ece

2022-10-17

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As per RBI,they have to refund within 5 working days,else 100/day for every delay.

https://m.rbi.org.in//Scripts/NotificationUser.aspx?Id=11693

Try complaining it and get extra refund too.

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8775495

sanju8486

2022-10-18

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Definitely will give it a try ...

Atleast it will build pressure on them to refund..

However I beleive rBi circulars are merely on papers only...

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8775005

guest_999

2022-10-17

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Complaint to rbi ombudsman.

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8775497

sanju8486

2022-10-18

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Email id/contact details pls you have ?

View 1 more reply

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8775635

getready

2022-10-18

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You can file chargeback but it is too early.. if you appeal now, the chances of rejection are very high (got 60 days from the date of transaction to do this).
So.. there's nothing much you can do apart from waiting (JioMart is known for delaying refunds by weeks or even months in some rare scenarios).
About RBI tat for refund/compensation, it is applicable only for failed transactions (not for orders cancelled by the merchant. This might still apply if the merchant initiated a refund and there's a delay in getting it credited to the beneficiary but this didn't happen yet)
@sanju8486 @vasanth_ece @kukdookoo

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8775648

sanju8486

2022-10-18

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Thanks for your valuable inputs Sir ...

I have already filed dispute with hdfc bank..they have asked to wait for 7 working days .let's see what they do .

View 4 more replies

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8775666

myfungang829

2022-10-18

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Also file complain at cpgrams if jiomart is listed there.....

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8775720

BornGenius2.0

2022-10-18

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Complain to consumer helpline with order id and all details

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8775769

abhishek012

2022-10-18

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Refund is auto send by Jiomart. Contact Jiomart through twitter support.

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8775869

sanju8486

2022-10-18

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https://twitter.com/SanjayK46999850/status/1582...

i have done that.... everyone pls retweet..

Thanks a lot to dimers for helping.

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8775877

iron-man

2022-10-18

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I had similar issue from Aug and am still dropping mails to jiomart
Order was placed with jiomart for ₹787 which has 3 items(2 track pants, 1 t-shirt) but invoice got wrongly generated for ₹ 2047
From above order 1 item(track pant) is not delivered because it's out of stock. Only 2 other items got delivered.
Now for not available item I should recieve refund of around ₹ 300-400 but as invoice was wrongly generated for ₹ 2047 refund shown as ₹816.55. i was happy that will get whole refund but after 1 month they said whole amount paid itself is 787
Due to your improper invoice and improper response am(customer) struggling from last 2 month

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8775879

iron-man

2022-10-18

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Every time I drop a mail they reply case was closed re-opening the case

View 1 more reply

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8775917

M.MAHI

2022-10-18

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Try once their Twitter support. Tag them and inform the about the issue. Provide complete to them in DM. They should reply back or call you in 24 ~ 48hrs.

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8777599

shiv108

2022-10-19

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In the Invoice there is some delivery number. Linked with West Bengal staring with 7. Anybody checked Invoice. It's a scam of Customer support and ground level Delivery Team.

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8777989

Gulag-Survivor

2022-10-19

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What's it in your case ? Are you facing the similar issue ?

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8777714

shiv108

2022-10-19

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All of their customer care executive work from home,they have no information regarding delivery, the number they are providing in the invoice is not correct.

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8777994

Gulag-Survivor

2022-10-19

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Must be some illegal Rohingya / Bangladeshi parasites and I really hope that they are not working from Rohingyastan / Bangladesh. smile

View 1 more reply

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8778490

shiv108

2022-10-19

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They are not sharing Tracking details in their App. Received my Product Today.

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8783711

iitdelhimnc746

2022-10-22

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@ shival

In how many days did you got your product

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8783796

sanju8486

2022-10-22

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Got the refund guys with much follow ups..

Thanks a lot dimers for support, help and kind guidance

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_9118004

Maverick_23

2023-02-27

Link Copied

I am stuck with same issue.. its been over a month now. No sign of refund
Please help how did u go about it?

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8785033

shivrajsingh

2022-10-22

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Mera to 1700 ka refund kabhi ni aya Jiomart starting ka. Tried every where including Consumer Forum

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8789148

LIMBO

2022-10-24

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Did you contact the RBI Ombudsman? I had a surprisingly good experience last year.

View 1 more reply

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_8788996

Smiling

2022-10-24

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Jiomart is the biggest fraud of decades. They are not following any rules of rbi for refund and no action against them.

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_9097584

sanjinakhan28121

2023-02-17

Link Copied

Hello,

I am facing the same problem.Booked iphone on 21st jan by credit card, still i didnt get my refund.

Can any one help me with this.

https://www.desidime.com/discussions/need-help-jiomart-not-refunding-55000-order-value-order-cancelled?page=1#post_9700262

shashwatkrdev296

2023-11-13

Link Copied

Maverick_23
sanjinakhan28121
did you guys receive the refund ?

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