need help regarding fk axis cc
I recently got fk axis cc, after so much of hassle I was able to generate the pin via ivr. Now when I downloaded axis mobile app because I was not able to use the card online as the card was readily activated for domestic and pos transactions only, in the app I’m not able to set the online and international transaction option. Kindly help in this regard.
Tagging some of the guys
@goss8877 @MrKool_JJ @ash @saucap @bikidas2060 @Siddhartha07 @Awake
Edit- After talking to customer care today, they resolved the issue and now card is working online and offline as well.
Thank you everyone for your interest and help.
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What’s the issue?
Credit card >> Total Controls >> Manage Usage isn’t working?
While going for the services option it’s asking to reconfirm the cc and when I’m putting the details it is showing invalid card
Try from website, never faced issue.
What is the error (in app)
I do have SB account with Axis
I don’t have sb account so can’t login through netbanking
I can’t use Axis app on one of the CC (without savings account) since 2 years
Till date Axis isn’t able to resolve issue
How did you enable the online transactions options on this cc then?
You can go to Flipkart my account section (same mobile no), there u can see Flipkart axis bank card→ view details and then click Activate online shopping. U will see all the options there
I’ll try this brother
I was also facing the same not being able to use netbanking with only cc account. Went to branch they escalated the issue and it got resolved in a day. If you don’t want to use netbanking you can follow @shgoyal ’s method
Website login work with only credit card account no saving bank account in axis?
Customer care say standalone credit card website login not work?
#RantOnAxis
Axis Premium Savings account holder here from 6 years and axis flipkart card from about 6 months. Until now I unable to see virtual card in axis app. It says Insta Card not generated. I have the physical card anyway, so ignored the insta card
How did you Enable online transactions on card then?
@avgn @Snikeus does ur fk axis card and ace card have shared limit?? can a customer have both cards with separate limits?? @getready @andromeda
No idea
I only have FK Axis Card
@silentOBSERVER Try this toll free number for Axis cards – 18004190072
Done thanks..kg+
Worst bank is axis
I’ve no relationship with Axis
#AA_JJ