Need Your Suggestion For UPI App For Parents

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Shopping Friend
Gaurav_G

Hi,

There is a plethora of UPI apps available in the market however I wanted my parents to use one which is the most user friendly

I don't care about cashback, the main priority is the UI as it is for usage by my parents.

Also I don't want to bombard them with multiple UPI apps, I'll suggest and install only one

Kindly share your views on this 🙏🏻

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Deal Newbie Deal Newbie
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Go basic... Not Fancy Apps

Bhim

Deal Cadet Deal Cadet
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Make sure whatever app you use doesn't show ads/coupons/offers from gambling sites. Atleast PhonePe and Google Pay are showing such ads. I haven't tried others much. 

Flame Flame
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Phonepe

Personally I don't use this app much. However I have heard that they have best security. They  personally keep on blocking suspicious UPI ID, so this will protect your parents from any kind of fraud. Also, it's light weight and UI is quite simple.

I can definitely suggest you one thing. Don't use Paytm because it's UI is quite complex. 

Tech Guru Tech Guru
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Arey bhai. Whenever I open phonepe I see some and shand has requested 4900/6000 rupees from different accounts. 

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Deal Lieutenant Deal Lieutenant
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Payzap by hdfc

Deal Newbie Deal Newbie
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Gpay.

My parents also use only gpay

Flame Flame
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Phonepe

Personally I don't use this app much. However I have heard that they have best security. They  personally keep on blocking suspicious UPI ID, so this will protect your parents from any kind of fraud. Also, it's light weight and UI is quite simple.

I can definitely suggest you one thing. Don't use Paytm because it's UI is quite complex. 

Tech Guru Tech Guru
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Arey bhai. Whenever I open phonepe I see some and shand has requested 4900/6000 rupees from different accounts. 

Deal Newbie Deal Newbie
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Freecharge is best check it's UI is damn clean

Deal Newbie Deal Newbie
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Does OTP come within timely limits on BSNL number? Getting instant messages on BSNL from other sites but Axis/freecharge are using some problematic vendor to send transaction messages. 90% if the time it is frustrating.
Post Tycoon Post Tycoon
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Freecharge and Payzapp both have a pretty decent UI especially for First timers. I don't do personal favorites for UPI apps, so it's your call.

Benevolent Benevolent
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What is the age of your parents? Hope they are below 60. Personally, I am of the view that Sr Citizens should not be activating UPI on their main acct as they are most prone to UPI frauds.

Blaze Blaze
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Exactly what I wanted to write. Aside from this, I'll add some more. In my opinion, Phonepe has a good interface because my grandparents use it, and they're around 70. And please be patient if they are senior citizens, because at the beginning when I was teaching my grandparents, they didn't get it the first time. You need to be very patient. Please encourage them to try to send a small amount of money to you or transact in shops, because my parents were very scared at first. And I saw people commenting that Freecharge is also a good option, but I never tried it. So it's your call. I hope this helps.
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Deal Subedar Deal Subedar
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Paytm almost never have any transaction failures, unlike gpay. If that means anything to you...

Deal Newbie Deal Newbie
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Go basic... Not Fancy Apps

Bhim

Generous Generous
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Cred left the chat..

Deal Cadet Deal Cadet
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Make sure whatever app you use doesn't show ads/coupons/offers from gambling sites. Atleast PhonePe and Google Pay are showing such ads. I haven't tried others much. 

Tech Guru Tech Guru
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Bhim app. Seedhi baat no bakwaas 

Deal Cadet Deal Cadet
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The grandparents don't mind if the app is slow. They are accustomed to do things slowly. 


However, they want the scan icon to be as big as possible.


They also don't want to see too much clutter.


They don't want to see ads either.


In order to choose the right app, show the screenshot available in the Play Store to them. Let them decide what attracts them. Choose a few based on screenshots. Install those apps and let them use each app themselves before deciding.


Good luck.

Deal Cadet Deal Cadet
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Check out Yes Pay Next from Yes Bank. I love the UI and smooth experience and have switched to it from Paytm/PhonePe/BHIM that I had earlier.

Commentator Commentator
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I second that. Yes Pay Next is decent. Also Kiwi as a standalone upi app is not bad either as they have a very minimalistic interface.

Pro Tech Guru Pro Tech Guru
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Phonepe 

Helpful Helpful
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Avoid UPI or in fact any such online app related to banking.

You never know when elderly people get into conversation with someone claiming to be bank officials and scam out some money.

With rise in WhatsApp UPI, it is also a BIG  risk now.

Sometimes it's better to not know a few things.

Shopping Friend Shopping Friend
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Yes you're right however my father is not a senior citizen actually. Just never used UPI apps (always maintained a separate smartphone and a normal keypad phone) as the primary device with main SIM however now it's extremely difficult as almost everything required the primary SIM im smartphone.

After considering everything, I chose Gpay for him. Phonepe is very good (the only problem is ads) and BHIm though minimalistic is slow for me personally. Let's see what happens. 

Also I've advised him and have linked a completely isolated account of Kotak 811 dedicated to UPI transactions. Other accounts are not UPI activated 

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