Not able to add money in paytm using sbi rupay debit card
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Hello Dimers. I have new sbi jcb rupay dc no. starting with 3538 0900. When i try to add money into paytm wallet, it says “This card is not supported, please use another card”. Any solution?
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Ok.
working fine for me. DM on paytm twitter with screenshots
Contacted on Twitter. Waiting for reply.
I faced the same issue when I tried paying my CC bill with SBI JCB Rupay card.. it was not visible on payment screen (I could see another bank Rupay JCB card but not SBI card) when I tried adding this card on paymnet screen It is displaying the error..
cc: @abhishek012
Contact Paytm customer care na, they will solve it.
1st 1500 then 3000 then any amount.. its pattern they follow
@samss contact paytm to solve your RuPay JCB problem, here someone told Amex problem is solved -
Paytm AMEX issue resolved - https://www.desidime.com/discussions/paytm-amex...
Paytm has resolved the issue related to wallet load using American Express cards. It was also temporarily not possible to use AMEX card on Paytm even for bill payment. I can also do bill payment using AMEX card.
In case you are still facing issues then reach out to PAYTM and AMEX on twitter. They are resolving this on priority it seems. Some good news after a lot of time it seems😄
Hello @ abhishek012.
As per your advice, I had contacted both Rupay & Paytm customer care, 3 days back.
Rupay had asked for screenshot which i provided. Waiting for follow up reply.
Paytm has replied (today) that some cards having magnetic stripe are not supported. I have again replied to them that this is wifi enabled debit card received last month only.
Let’s see what happens. I will update dimers.
contact @abhishek012 rupay king
He is already involved!
SBI JCB Rupay cards used to work on Paytm previously..
I pay my CC bills with that.. This problem started this month only..
No idea bro,
Tag Vijay Shekhar Sharma on twitter. 😀
This is my new card received today,I am unable to load money to Paytm, Phonepe, and Amazon Pay.
1— Phonepe/paytm giving error message- card not supported
2— And Amazon added card, send OTP, but transaction failed.
3— At ATM sucessfully withdrawn ₹500
I talked to SBI cc, and they said, everything is good from bank side. Contact merchant side. 💨 What should I do now ?
Turn on Ecom transaction from yono
Same issue on the newly delivered card. I guess waiting for a resolution is the only option.
RuPay customer support told "please be informed that that the issue has been taken up with the wallet service provider for resolution. Thank you for your kind understanding.”
You guys should also complaint to RuPay support on twitter.
Same issue with my SBI JCB RuPay Platinum card. Works on Amazon. But not at PhonePay or Paytm.
Contact customer care and give the first 6 or 8 digits of your card along with screenshot of error. They will enable it.