[ OLA ] How to get the refund from Ola

Deal Cadet

I had an outstation trip using Ola cabs ( for 680kms ), as the cab was not fit for long journey and I was about to miss a meeting. I had asked the Cab driver to stop in middle ( after ~320kms ) took a flight and reached the destination on time.

Now the point here is, I had this journey on 8th of Jan,2022 and I had contacted Ola on 10th of Jan,2022 for the half journey refund. Starting from that day.. for every two to three days once I had contacted them just because... They were creating a ticket and saying that we will get back to you in 48 hours... and after two days if I call them back... they had created another ticket and said the same.. and this continued until Mar 10th,2022. and finally they had said  ( in the call ) please share your bank details over email so that we can refund your money.

I had done the same, and the same situation repeated again, and now they were saying " we don't entertain any travels concerns which are of 30+ days old "

Can any one help me in this matter, how to proceed further and get my refund back?

We are not SEBI/IRDA registered. The information provided herein is for education purposes only. We will not be responsible for any of your profit/loss with this channel's suggestions. Consult your financial advisor before making any decisions.
5 Dimers
  • Sort By
Generous Generous
Link Copied

Ola is worst in customer care.

Deal Cadet Deal Cadet
Link Copied

This should’ve been posted on dost and dimes, would’ve gotten more replies.

Helpful Helpful
Link Copied

Send them an email along with all the details, and tell them you’re going to consumer court.

Deal Cadet Deal Cadet
Link Copied

Pls tag them on Twitter / Facebook – any social media. CC their CEO.

Summarize issue in few words including various ticket nos.

It will help put pressure and get right people involved.

Deal Newbie Deal Newbie
Link Copied

My amount rifand payment successful amount but not receive daimnd 

Click here to reply