Hot Deal

onecard scam, be alert friends

722°
Deal Newbie
kannu.rider304

I got a bill of ₹40347 on November 1 which I need to pay by 18th. I paid 38847 via cred (got some cb too due to cb cards) and did 2 referral in cred  which gave me 1500 rs as Cashback but onecard consider this Cashback as refund and now they incurred interest charges in this month statement.

What should I do in this case?
They consider cred cb as refund and they don’t consider refund as repayment. I paid more than the bill amount still I got late payment charges.https://cdn0.desidime.com/attachments/photos/726035/medium/IMG_20211203_195752.jpg?1638550342 https://cdn0.desidime.com/attachments/photos/726037/medium/IMG-20211203-WA0011.jpg?1638550373
Please someone guide me what to do in this case?





Disclaimer
We are not SEBI/IRDA registered. The information provided herein is for education purposes only. We will not be responsible for any of your profit/loss with this channel's suggestions. Consult your financial advisor before making any decisions.
54 Comments  |  
27 Dimers
  • Sort By
Deal Cadet Deal Cadet
Link Copied

I have faced this issue with kotak and hdfc..

*Called Hdfc bank and explained the issue..they reversed 3800rs charges almost immediately.

  • Called/mailed kotak..chased them for 10days..No use…they told me you have to pay the charges irrespective of whatever the issue is.. I have paid total amount and closed the card right away..
  • Choose your bank wisely
Deal Newbie Deal Newbie
Link Copied
Expand
indiansoul wrote:

I agree that OP’s issue is valid that his payment got treated as refund. I was respong to post where someone posted that refund should be considered as payment.

@kannu.rider304 did you use your cc on cred store for purchase ? 

No, it is a referral reward

Deal Subedar Deal Subedar
Link Copied
Expand
xxxyyyzzz wrote:

Please guide OP on how to proceed for “one time good bill” waiver.
Thanks for sharing your experience.

@Tony007 take note

Thanks Bro For Highlighting This

Trailblazer Trailblazer
Link Copied

Onecard also owned by cred I think same ui

Deal Cadet Deal Cadet
Link Copied

I use IDFC First Bank and they consider the cashback and refunds as repayments.

Chennai Super Kings Chennai Super Kings
Link Copied
thewinner wrote:

I use IDFC First Bank and they consider the cashback and refunds as repayments.

+1 i too pay only remaining amount what ever it shows as balance in app after deducting refunds, cb and coins conversions.

Deal Cadet Deal Cadet
Link Copied

DM me onecard referral

Punjab Kings Punjab Kings
Link Copied
adi22raj wrote:

DM me onecard referral

One card has referral? What are the benefits?

Pro Shopping Friend Pro Shopping Friend
Link Copied
raset wrote:

HDFC seems to treat all refunds as repayments, right?

Yes, and also citibank, Axis but not ICICI
@xxxyyyzzz
Same condition is there for all cards, only few follow like ICICI; else people can place order and cancel instead of paying old bill and get credit rolling indefinitely

Deal Subedar Deal Subedar
Link Copied
Expand
kannu.rider304 wrote:

Where did u complain and how much time u requested them for reversal??

it took 24hrs, I have sent them email.

Deal Newbie Deal Newbie
Link Copied

Greetings from OneCard!

We tried reaching you on your registered mobile number but missed the opportunity to speak to you.

We are glad to inform you that we have successfully processed your interest waiver request. As a good will gesture and a One time exception we are refunding the interest of Rs. 958.99 and the accrued interest. Refunds will be considered in the current month’s statement that will be generated on 1st of the next month.

​We request you to make a payment of 1000 INR at the earliest so that we can proceed further the same.

You may expect the same before the due date. Thank you for being part of the OneCard family!

Disclaimer: Please note that we do not ask for any kind of OTP, CVV, Card or Account details.

Regards,
Abhik
Customer Experience Team
Team OneCard

Royal Challengers Bangalore Royal Challengers Bangalore
Link Copied
xxxyyyzzz wrote:

How do we change the billing cycle in Onecard, is there any way to do it in-app?
@AppleFan @Fanil @Thunder766

Never found out. Try dropping a mail to grievances[@]fplabs[dot]tech describing why it’s important for you to change the billing cycle, if anyone could do it, it’s them.

Royal Challengers Bangalore Royal Challengers Bangalore
Link Copied
Thunder766 wrote:

I hold OneCard issued by Federal bank and CRED cashback reflects as Repayments for me.

I have noticed this error with OneCard issued by IDFC bank holders.

You could try communicating with them, asking them why are you considering cashback as refunds, if they stick to it, ask them from what transaction has this refund originated. I’m sure they’ll have no answers.

If they still hesitate or bother you much, just logde an complaint on PGPortal against IDFC bank, they’ll get to it.

@kannu.rider304

UPDATE: I made a repayment towards my OneCard issued by Federal bank today and the cashback received from CRED is showing as ‘Refunds’ now for us as well. Be aware of this. 

Rajasthan Royals Rajasthan Royals
Link Copied
Expand
Thunder766 wrote:

@kannu.rider304

UPDATE: I made a repayment towards my OneCard issued by Federal bank today and the cashback received from CRED is showing as ‘Refunds’ now for us as well. Be aware of this. 

I think we have to pay full whatever outstanding is. Those cashbacks which onecard considers refunds(which is repayment actually) adjusts in next billing cycle. Please tell am I correct??

Royal Challengers Bangalore Royal Challengers Bangalore
Link Copied
Expand
ashu2kr960 wrote:

I think we have to pay full whatever outstanding is. Those cashbacks which onecard considers refunds(which is repayment actually) adjusts in next billing cycle. Please tell am I correct??

Yes you are correct, in any bank’s credit cards refunds are not considered as repayments. 

replyuser
Click here to reply
Reply