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Order Not Delivered By Flipkart

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tappukepapa

Placed an order on 25 Dec 2022, Wakefit Mattress Worth 13.5k.

It Went into shipping status on 27 Dec 2022, but not delivered till date. Promised Delivery Date was 1 Jan 2023. Status in app is shipped and not moving further.

Contacted CC of flipkart multiple times but they are changing resolution date again and again.

They are not even cancelling my order, and cancel option is not showing in app.

Contacted ICICI CC but they denying to register any kind of Charge back complaint.

Mailed to flipkart escalations as well, but no response from their side.

How to teach flipkart a lesson and get my money back?

@getready @guest_999 @insta @decideaim @kukdookoo

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issu wrote:

While In transit you requested the product to be cancel in twitter & they did it , after that someone in home accepted the order with/without knowing that you had requested to cancel it.

Since they had cancelled it at initial before the delevery of the product for refund, now your assuming that refund to be credit to your source a/c because it had been refunded before the delevery. Iam i right?

So, the question is weren't the feedback of the seller transfer to Flipkart?

Hmmmm.... interesting case ....do update further 

Yes, you have understood the whole scenario. The seller has provided feedback to Flipkart and even i have told the Fk Twitter team that order has been delivered. I just needed clarity on the issue. Order Marked as delivered in app as well.

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Deal Cadet Deal Cadet
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Use twitter bro

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chipi wrote:

Use twitter bro

Just typing same query on twitter.
Mobile Guru Mobile Guru
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Nothing much (Looks like its not shipped yet, just the pickup request with tracking number generation). Experiencing delivery delays with regular and grocery orders here and customer care is helpless (They don't have proper communication channel with their own shipping service)

Banks need at least a month for chargeback (Check the chargeback timeframe, for some banks it is less than a month*). You can wait for couple of days to get it delivered and if it doesn't then order should get cancelled automatically (+ refund processed)

Deal Subedar Deal Subedar
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What was the promised date of delivery when you ordered?

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jainashish85 wrote:

What was the promised date of delivery when you ordered?

1 Jan 2023
Deal Subedar Deal Subedar
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Try contacting wakefit customer care 1st. They may answer actual situation. 

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shivrajsingh wrote:

Try contacting wakefit customer care 1st. They may answer actual situation. 

They are the official Seller on Amazon, Flipkart and Wakefit. But the no. on official website is not working.
Deal Subedar Deal Subedar
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tappukepapa wrote:
They are the official Seller on Amazon, Flipkart and Wakefit. But the no. on official website is not working.

I bought wakefit mattress from Flipkart 1-2 months ago. FK gives no Tracking.  I contacted wakefit. They informed it will be shipped by wakefit local centre.  i received it from local hub before promised date by their own delivery agent.

Flame Flame
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U will have to wait maybe for 10-15 days
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shivrajsingh wrote:

I bought wakefit mattress from Flipkart 1-2 months ago. FK gives no Tracking.  I contacted wakefit. They informed it will be shipped by wakefit local centre.  i received it from local hub before promised date by their own delivery agent.

Mine is shipped by Delhivery as per Flipkart Support, But can you pls provide Wakefit Support Working Contact No.
Deal Subedar Deal Subedar
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tappukepapa wrote:
Mine is shipped by Delhivery as per Flipkart Support, But can you pls provide Wakefit Support Working Contact No.

Wakefit CC 988 333 3123

Try login in Delhivery by your mobile number.  It will list upcoming deliveries and trackings

Deal Subedar Deal Subedar
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tappukepapa wrote:
Mine is shipped by Delhivery as per Flipkart Support, But can you pls provide Wakefit Support Working Contact No.

Just login in delhivery website using ur mobile no. And check it if is really picked up or only id has been generated

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little_jerry wrote:

Just login in delhivery website using ur mobile no. And check it if is really picked up or only id has been generated

Only id generated, tracking says invalid.
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shivrajsingh wrote:

Wakefit CC 988 333 3123

Try login in Delhivery by your mobile number.  It will list upcoming deliveries and trackings

This number is not working. Call ended without connecting.

Deal Captain Deal Captain
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I wish you take revenge bro. Did you get those 1 year Membership otts posted by b-rabbit

I don't buy medicine much, bought some over counter drugs, didn't get what I ordered. Raised return but they didn't take saying the items are not damage whereas my reason for return was wrong product.

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decideaim wrote:

I wish you take revenge bro. Did you get those 1 year Membership otts posted by b-rabbit

Was busy at that time in office, Got to know after its over. But it will be definitely cancelled, courtesy of dimers attack. joy

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decideaim wrote:

I wish you take revenge bro. Did you get those 1 year Membership otts posted by b-rabbit

I don't buy medicine much, bought some over counter drugs, didn't get what I ordered. Raised return but they didn't take saying the items are not damage whereas my reason for return was wrong product.

I usually prefer Amazon for large orders but discount is there on Flipkart so went with it. Now, I'm planning to take revenge.

Benevolent Benevolent
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who was the seller?

Deal Captain Deal Captain
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tappukepapa wrote:

I usually prefer Amazon for large orders but discount is there on Flipkart so went with it. Now, I'm planning to take revenge.

Yeah I will also most likely return to  them some cheap breast enhancer cream instead of the wrong products received from them in that flipkart health order. So that they will know how irritating it would be to receive wrong product. 
Benevolent Benevolent
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tappukepapa wrote:

Wakefit

Call them. and enquire about the problem? Given that you've already waited a long time, let them a few more days to resolve this. Nobody wants to knowingly delay your delivery right. bdw they are available from 9:30 AM to 7:30 PM
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Thanks for Info Guys.

Update : Managed to cancel order by Flipkart Twitter Team. Now, Waiting for refund and planning for a revenge.

Deal Captain Deal Captain
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tappukepapa wrote:

Thanks for Info Guys.

Update : Managed to cancel order by Flipkart Twitter Team. Now, Waiting for refund and planning for a revenge.

They have Rapid Response sometimes sweat_smile now, chill

Deal Subedar Deal Subedar
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seems some issue with flipkart logistics....i also ordered FANs and curtains on 16th December...after extending delivery dates again and again...they cancelled the order automatically on 3rd jan this month..none of the item got delivered
Benevolent Benevolent
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tappukepapa wrote:

Thanks for Info Guys.

Update : Managed to cancel order by Flipkart Twitter Team. Now, Waiting for refund and planning for a revenge.

ask for compensation fk gv
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One more Update: Order Delivered by flipkart, seems directly via seller Wakefit. It was for my uncle, and delivery was on his address, so he accepted the order today despite knowing it has been cancelled yesterday. What will be the next step? Refund or order will be updated as delivered?

@caks2006407 @decideaim @getready @quantum

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