Please Help : Jio 4g Voice issue.

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Deal Subedar
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I am using Moto e3power. And this phone is not in the sim registered state (so out of town)…

Now i am not getting any volte mentioned besides my network bars..

Generally when i go out it automatically catches jio volte but this time i can just see full network bars with 4g and roaming mentioned on the top of the same…

So i downloaded the jio 4g voice app from playstore and the app is going offline frequently so i am unable to get/make calls…

Please help as this is a major problem confused hushed

Comments will be appreciated…
#JJ

8 Comments  |  
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Deal Cadet
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Jio 4gvoice is not a great app, you should not use it on primary phone. I am using it on my secondary phone just to make calls. It needs to constantly in memory to send/receive calls. Add it to phone whitelist, so that android does not kill that process automatically.

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Deal Subedar
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nikhilp1 wrote:

Jio 4gvoice is not a great app, you should not use it on primary phone. I am using it on my secondary phone just to make calls. It needs to constantly in memory to send/receive calls. Add it to phone whitelist, so that android does not kill that process automatically.

How shall i do that now?
I guess it stays online for 10-15 mins then the same problem occurs…

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Deal Subedar
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You have to keep you Mobile data on for using JioCall/Jio4gvoice. & Your network selection should be LTE only. You’ll not face any issues Then.

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Deal Subedar
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SandipxDip wrote:

You have to keep you Mobile data on for using JioCall/Jio4gvoice. & Your network selection should be LTE only. You’ll not face any issues Then.

Yes my mobile data is on and the network is in LTE that’s the reason why i am getting network bars and i am able to use my net…

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Deal Cadet
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mrKool_JJ wrote:

How shall i do that now?
I guess it stays online for 10-15 mins then the same problem occurs…

The android OS is killing jio4gvoice process. In setting of android →battery set jio4gvoice/jiocall as not optimized . Also one/two more setting u need to change.

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Deal Subedar
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nikhilp1 wrote:

The android OS is killing jio4gvoice process. In setting of android →battery set jio4gvoice/jiocall as not optimized . Also one/two more setting u need to change.

Which settings do u know?

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