Today I've dropped them a mail again, let's see what do they reply

HDFC bank Credited RuPay CC link UPI 10% upto 100 cashback amount | (Proof attached)
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(Proof attached) HDFC bank Credited RuPay CC link UPI 10% upto 100 cashback amount:
Hi, many dimers here are not received here, RuPay Credit Card Link UPI - 10% upto Rs 400 Cashback (Rs100/month) - https://www.desidime.com/deals/rupay-credit-car...
Complaint to HDFC bank and they will credit your cashback, proof here -
Screenshot is not mine, one person shared this screenshot cashback proof -
Complaint email id - [email protected]
He told, I got the RuPay cashback for the month of feb and march upto 100. It took around 1 month of fighting to receive it finally.
Actually during the starting few days of email, when i asked for cashback, they got confused and said the about base reward rate of card. Then i had to drop them a full fledge email stating a example of transaction done on UPI and how the normal cashback & UPI cashback has to be calculated separately. Then they credited the amount.
Another person told ask for compensation because Last Time he got 1k voucher and LTF upgrade to Millennia for not raising the matter with RBI BO.
Deal Wiki
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Created by : abhishek012
Here another person got cashback after complaint -
following, vu
I got debited finance charges on Tata neu card what are those charges any one like this
help me to understand @abhishek012
can you please share mail structure, we will bombard them with emails
Siva1Bopparaju wrote:What was the amount brother?I got debited finance charges on Tata neu card what are those charges any one like this
help me to understand @abhishek012![]()
Siva1Bopparaju wrote:Ya another person told same thing but charged reversed after complaint.I got debited finance charges on Tata neu card what are those charges any one like this
help me to understand @abhishek012![]()
abhishek012 wrote:
Ya another person told same thing but charged reversed after complaint.
ohh then ill mail them now tq
I didn't even know until today the RuPay 10% back offer was applicable on HDFC Neu card. Now I will fight them for 4 months of cashback not given. I got it without any issues for PNB RuPay Platinum every month.
rockylucifer wrote:Use ChatGPT 😀can you please share mail structure, we will bombard them with emails
Which offer and cashback we are talking about?
I am not able to find T&C of the existing offer,
I guess, after email, they will ask for T&C link
rockylucifer wrote:can you please share mail structure, we will bombard them with emails
Dear HDFC Credit Card Team,
I am writing this email to bring to your attention an issue with my credit card account. I have noticed that the cashback that I should have received from my credit card(Rupay offer, up to INR 100 cashback per month) has not been credited to my account for the months of December to March.
I have been a loyal customer of HDFC Credit Card for many years now and have always made timely payments. I am disappointed that the cashback amount due to me has not been credited, and I would like to request your assistance in resolving this matter.
I would appreciate it if you could investigate this issue and credit the cashback amount to my account as soon as possible.
I hope for your prompt response and assistance in resolving this issue. If you require any further information or clarification from my side, please do not hesitate to contact me.
Thank you for your time and attention.
Sincerely,
Vinod358 wrote:Visit the link and click on "Cashback Program" - https://www.rupay.co.in/rupay-credit-card-...piI am not able to find T&C of the existing offer,
I guess, after email, they will ask for T&C link
Nationalist wrote:Link already shared in my post.Which offer and cashback we are talking about?
saurabh1090 wrote:Its RuPay credit card link UPI offer not RuPay offer.
Dear HDFC Credit Card Team,
I am writing this email to bring to your attention an issue with my credit card account. I have noticed that the cashback that I should have received from my credit card(Rupay offer, up to INR 100 cashback per month) has not been credited to my account for the months of December to March.
I have been a loyal customer of HDFC Credit Card for many years now and have always made timely payments. I am disappointed that the cashback amount due to me has not been credited, and I would like to request your assistance in resolving this matter.
I would appreciate it if you could investigate this issue and credit the cashback amount to my account as soon as possible.
I hope for your prompt response and assistance in resolving this issue. If you require any further information or clarification from my side, please do not hesitate to contact me.
Thank you for your time and attention.
Sincerely,
Also attached the official offer link and screenshot of the offer t&c page.
Do you know When BOB Snapdeal Rupay CC available for UPI?
Cashback offer was valid till 31stMarch 23 spends
Do we get 100 rs for each card or 100 for each month ?
I got 3 rupay credit cards 2 from hdfc and 1 axis so how much we are eligible of?
They told me in March that this offer is not available for Tata Neu card or something. I know this was bullshit. Will email once more this time and then finally escalate to RBI or NPCI.
neel648 wrote:Only one time per month per user, if your all cards registered on same mobile number.Do we get 100 rs for each card or 100 for each month ?
I got 3 rupay credit cards 2 from hdfc and 1 axis so how much we are eligible of?
neel648 wrote:Qualifying Transaction:Do we get 100 rs for each card or 100 for each month ?
I got 3 rupay credit cards 2 from hdfc and 1 axis so how much we are eligible of?
- All RuPay credit card linked on UPI through BHIM app
- All successful transactions of more than ₹ 50 during the offer period
- Transactions till the cashback limit of ₹ 100 getting exhausted in a month for a particular customer
Example:
Customer | Card | Transaction | Amount (₹) | Final Cashback (₹) | Remarks |
---|---|---|---|---|---|
Month 1 | Card 1 | Transaction 1 | 300 | 30 | Eligible |
Transaction 2 | 250 | 25 | Eligible | ||
Transaction 3 | 40 | 0 | Not eligible, minimum transaction amount is ₹ 50 | ||
Total Cashback card 1 | 55 | ||||
Card 2 | Transaction 1 | 100 | 10 | Eligible | |
Transaction 2 | 200 | 20 | Eligible | ||
Transaction 3 | 70 | 7 | Eligible | ||
Transaction 4 | 250 | 8 | Eligible upto maximum ₹ 100 per card | ||
Transaction 5 | 50 | 0 | Maximum cashback of ₹ 100 receive, hence no cashback | ||
Transaction 6 | 400 | 0 | Maximum cashback of ₹ 100 receive, hence no cashback | ||
Total Cashback card 2 | 45 | ||||
Total Cashback Per customer | 100 | (Card 1 + Card 2) |

neel648 wrote:can you pl. send the format of email complaint and email id to which you sent complaint?
Got email confirmation from hdfc official
saurabh1090 wrote:
Dear HDFC Credit Card Team,
I am writing this email to bring to your attention an issue with my credit card account. I have noticed that the cashback that I should have received from my credit card(Rupay offer, up to INR 100 cashback per month) has not been credited to my account for the months of December to March.
I have been a loyal customer of HDFC Credit Card for many years now and have always made timely payments. I am disappointed that the cashback amount due to me has not been credited, and I would like to request your assistance in resolving this matter.
I would appreciate it if you could investigate this issue and credit the cashback amount to my account as soon as possible.
I hope for your prompt response and assistance in resolving this issue. If you require any further information or clarification from my side, please do not hesitate to contact me.
Thank you for your time and attention.
Sincerely,
@shutapdiya this and just added my cards last 4 digit. I got iocl rupay and tata nei infinity and transacted on both and I think neu infinity is not eligible so shall get 200 cb on indian oil rupay card
neel648 wrote:@shutapdiya this and just added my cards last 4 digit. I got iocl rupay and tata nei infinity and transacted on both and I think neu infinity is not eligible so shall get 200 cb on indian oil rupay card
Offer valid only once per user.
You have multiple cards but you will get max cashback Rs100 per month (all cards are eligible).
neel648 wrote:Thanks Bro@shutapdiya this and just added my cards last 4 digit. I got iocl rupay and tata nei infinity and transacted on both and I think neu infinity is not eligible so shall get 200 cb on indian oil rupay card
KG++
abhishek012 wrote:@abhishek012 pnb rupay available LTF? even with fd is fine but on website and not mobile app 😄Offer valid only once per user.
You have multiple cards but you will get max cashback Rs100 per month (all cards are eligible).
noobDealer wrote:PND RuPay Platinum CC - Use 1 time per quarterly and you card remain LTF.
@abhishek012 pnb rupay available LTF? even with fd is fine but on website and not mobile app 😄

Dear HDFC Credit Card Team,
I am writing this email to bring to your attention an issue with my credit card account. I have noticed that the cashback that I should have received from my credit card(Rupay offer, up to INR 100 cashback per month) has not been credited to my account for the months of December to March.
I have been a loyal customer of HDFC Credit Card for many years now and have always made timely payments. I am disappointed that the cashback amount due to me has not been credited, and I would like to request your assistance in resolving this matter.
I would appreciate it if you could investigate this issue and credit the cashback amount to my account as soon as possible.
I hope for your prompt response and assistance in resolving this issue. If you require any further information or clarification from my side, please do not hesitate to contact me.
Thank you for your time and attention.
Sincerely,