Purchased a Samsung Galaxy Book3 laptop, but seal came broken

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Deal Cadet
gauharjk670
I purchased a Samsung Galaxy Book3 laptop, 13th Gen Core i5 1335u, 16 GB RAM. It finally arrived yesterday night 9 pm. It was 2 days late.

I exchanged old Macbook Air 2015 which had a 4th gen core i5 and 4 GB RAM, for which I got Rs 9500.

Final price 55550.

Seller: Appario Retail on Amazon.

The laptop box seal came already broken. It does not seem like a used item, but someone definitely broke the seal before shipping. Or someone at delivery Centre after shipping. I hVe it on parcel opening video

The outer box was also in very bad shape. Looked like someone opened it and resealed it.

I hope there is nothing wrong with the laptop. But it was disappointing to receive an opened item even though seller is Amazon itself.

The laptop is quite heavy at 1.58 kg, definitely not light. And also the screen has some bleed issues. Other than that it is working okay since morning.
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Raise a replacement request

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Why don't you come with the 2015 - 2017 Original account?

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