support @ redbus.in
Request our customers to contact our customer care
representatives on the numbers provided on our website or reach us via
our self-help page at https://www.redbus.in/info/redcare for quick resolution of any concerns or grievances.
In the event your concerns have not been addressed, you may contact our grievance officer, who shall endeavour to resolve your concerns within
30 days from the date of escalation. To reach the grievance officer
please use this link- https://m.redbus.in/help/escalate to submit the details.
You
are advised to escalate to the grievance officer only when you have
already raised your complaint which has not been resolved to your
satisfaction, or your concern has not been resolved within 30 days from
the date of ticket generation. You will be required to share your
booking reference number and the ticket ID generated for your complaint,
for any escalations to the Grievance Officer through this link- https://m.redbus.in/help/escalate
Grievance Officer Details:
Mr. Sathish Krishnan
Email ID: [email protected]
