Redbus support email id please

42°
Deal Subedar
desibuddy

booked ticket, amount debited, not showing in transaction list, no ticket received, 

for complaining they need to select the transaction , no direct email id, so any way to contact them ..

not able to find their email id of support sad

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Royal Challengers Bangalore Royal Challengers Bangalore
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   support @ redbus.in

Request our customers to contact our customer care
representatives on the numbers provided on our website or reach us via
our self-help page at https://www.redbus.in/info/redcare for quick resolution of any concerns or grievances.

In the event your concerns have not been addressed, you may contact our grievance officer, who shall endeavour to resolve your concerns within

30 days from the date of escalation. To reach the grievance officer
please use this link- https://m.redbus.in/help/escalate to submit the details.


You
are advised to escalate to the grievance officer only when you have
already raised your complaint which has not been resolved to your
satisfaction, or your concern has not been resolved within 30 days from
the date of ticket generation. You will be required to share your
booking reference number and the ticket ID generated for your complaint,
for any escalations to the Grievance Officer through this link- https://m.redbus.in/help/escalate


Grievance Officer Details:


Mr. Sathish Krishnan


Email ID: [email protected]

Deal Subedar Deal Subedar
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support @ redbus.in
This mailbox is Unattended
Deal Subedar Deal Subedar
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[email protected]

@PappuPager
thanks, this one works and got refund :)

offtopic:

once the mail sent, got a call from them and he listened to the problem completely, then next day got the another call that problem is able to solve in 3-7 days, got refund in 7 days, then got another call after refund for confirmation. 

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