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Reliance CDMA and 4G Migration Woes

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topgear

I’m from Reliance Kolkata CDMA Circle. CDMA service stopped on 24th May .. Now I’ve one ages old Reliance CDMA phone [ Nokia 2112 ] – 10 years and still kicking https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif

It has In built / Non removable SIM card or It’s a Operator locked phone. Anyway, you can’t put a sim card into this phone. Now I’m not getting any CDMA signal and I want to migrate to reliance 4G. So how am I suppose to keep my number and migrate to 4g ? Because as per Reliance website you need to SMS the 4G sims serial number from your existing CDMA phone :

Reliance Mobile Prepaid

Recharge your existing CDMA connection with the 4G upgrade recharge. To know the upgrade recharge value please click here .

After recharging, from your existing CDMA SIM, SMS 4G < space > 19 digit SIM number of the new 4G SIM to 1299.

Alternatively, you can also call on 1299 from your CDMA mobile and enter your new 19-digit 4G SIM number. You will get a confirmation SMS about your 4G SIM upgrade.

http://www.rcom.co.in/Rcom/personal/4G/4G_overv...

but if I don’t get network coverage on CDMA phone how am I suppose to send the SMS for migration or even contact reliance CC ?

Anyone has any clue ??

Edit : tagging @hackerboys

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Deal Lieutenant Deal Lieutenant
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“@…A… ":http://www.desidime.com/users...69 wrote:

@deadman wrote:

“@…A… ":http://www.desidime.com/users...69 wrote:

@deadman wrote:

“@…A… ":http://www.desidime.com/users...69 wrote:

@deadman wrote:

@panchabhut @topgear

Finally received 4G sim, filled upgradation forum, ordered wipod…. both or on the way…. whats next? Do i really get 10GB free data? if yes, whats the validity of it ?


wipod is 899 or more ?


It’s for 2,699 (Rs 500 discount https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif )


for this price, can get any other company dongle or wipods.
time to throw reliance dongles.

I got call from reliance store that datacard will stop working in 1 week
but he told that prices for dongles depends on customers to customers. for some customers they are giving dongle free.


Even after paying such amount they have not shipped the wipod. Placed order on 15th June and still waiting… is there any way to cancel this order ?


sorry to hear this.
it will be hard to get refund but you send a mail to CC that they not shipped the order in 1 week so you are cancelling it.
wait for 2 days else then send that mail to card for dispute.


No reply for email, reliance customer care numbers not connecting for me, busy since last 3-4 days (numbers as mentioned on http://shop.rcom.co.in/content/1...lp )
So I’ve printed dispute forum and about to fill it..But found that in credit card statement amount which i paid for wipod is not charged / not showing! But my order was confirmed… https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif I think they will change it just before sending it? I don’t know what to do… https://cdn1.desidime.com/assets/textile-editor/icon_confused.gif

Benevolent Benevolent
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People from parts of Delhi have started reporting that they are getting 4G LTE network from today.

Deal Subedar Deal Subedar
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@panchabhut wrote:

People from parts of Delhi have started reporting that they are getting 4G LTE network from today.


yeap..could see rcom(4g) network but can not latch on to it.

Deal Cadet Deal Cadet
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@deadman wrote:

“@…A… ":http://www.desidime.com/users...69 wrote:

@deadman wrote:

“@…A… ":http://www.desidime.com/users...69 wrote:

@deadman wrote:

“@…A… ":http://www.desidime.com/users...69 wrote:

@deadman wrote:

@panchabhut @topgear

Finally received 4G sim, filled upgradation forum, ordered wipod…. both or on the way…. whats next? Do i really get 10GB free data? if yes, whats the validity of it ?


wipod is 899 or more ?


It’s for 2,699 (Rs 500 discount https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif )


for this price, can get any other company dongle or wipods.
time to throw reliance dongles.

I got call from reliance store that datacard will stop working in 1 week
but he told that prices for dongles depends on customers to customers. for some customers they are giving dongle free.


Even after paying such amount they have not shipped the wipod. Placed order on 15th June and still waiting… is there any way to cancel this order ?


sorry to hear this.
it will be hard to get refund but you send a mail to CC that they not shipped the order in 1 week so you are cancelling it.
wait for 2 days else then send that mail to card for dispute.


No reply for email, reliance customer care numbers not connecting for me, busy since last 3-4 days (numbers as mentioned on http://shop.rcom.co.in/content/1...lp )
So I’ve printed dispute forum and about to fill it..But found that in credit card statement amount which i paid for wipod is not charged / not showing! But my order was confirmed… https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif I think they will change it just before sending it? I don’t know what to do… https://cdn1.desidime.com/assets/textile-editor/icon_confused.gif


I suggest you to go to store.
i ordered on COD based on your feedback.

but my friend went to store and they gave it in hand

one last thing, which will make you cry……….we both got wipod for 899. I dont know why they charged 2500 from you !

Deal Cadet Deal Cadet
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@deadman

visited store ?

got something or still same ?

Pro Shopping Friend Pro Shopping Friend
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I have cdma reliance wipod and have an active plan that is valid till 26th of july but from yesterday i am not getting any signals. Can anyone help on this? Is cdma totally stopped now? Location :- Delhi

Deal Lieutenant Deal Lieutenant
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“@…A… ":http://www.desidime.com/users...69 wrote:

@deadman

visited store ?

got something or still same ?


Later i came to know that i have paid by debit card not by credit card https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif ye, they sent (came to know by longing in on shop.rcom (no email about item shipped ) , but i have not taken delivery from courier office and they will not come here to deliver it as my place is ‘Out Of Delivery Area’. I will go for refund and buy a used / low priced data card for the 4G sim https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif

Deal Subedar Deal Subedar
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any one latching 4g singnal in delhi???? for me it not connecting to 4g…

Deal Subedar Deal Subedar
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has anyone got 10gb 4G data in Delhi??? I am not even able to latch 4G network?

Deal Subedar Deal Subedar
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10gb 3g data available in my number….anyone else got same??

Deal Lieutenant Deal Lieutenant
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My Reliance 4G sim is not activated yet…not even received any sms… sine almost one month?! Do i have to do First recharge or send sms? (upgraded from Netconnect + – Mumbai )

Deal Subedar Deal Subedar
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@deadman wrote:

My Reliance 4G sim is not activated yet…not even received any sms… sine almost one month?! Do i have to do First recharge or send sms? (upgraded from Netconnect + – Mumbai )


You are deadman. Why do you even need a sim .

Benevolent Benevolent
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@deadman wrote:

My Reliance 4G sim is not activated yet…not even received any sms… sine almost one month?! Do i have to do First recharge or send sms? (upgraded from Netconnect + – Mumbai )


how come deadman is needing data card!!!!

have you upgraded to the new EVDO/LTE device? in most cases, they are only activating new SIM after the customer have speed good money in buying new device.

Deal Subedar Deal Subedar
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@dearajay wrote:

10gb 3g data available in my number….anyone else got same??


i got it too…. they called(after my complain) and said… 4G is having issues so no launch yet… hence u got 10GB 3G

Deal Lieutenant Deal Lieutenant
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@panchabhut wrote:

@deadman wrote:

My Reliance 4G sim is not activated yet…not even received any sms… sine almost one month?! Do i have to do First recharge or send sms? (upgraded from Netconnect + – Mumbai )


how come deadman is needing data card!!!!

have you upgraded to the new EVDO/LTE device? in most cases, they are only activating new SIM after the customer have speed good money in buying new device.


I bought Wipod by paying Rs 2,699! still …no reply for emails. sim not activated! (waiting almost since a month!) do i have to recharge the sim?


@ephoenix wrote:


@dearajay wrote:

10gb 3g data available in my number….anyone else got same??

i got it too…. they called(after my complain) and said… 4G is having issues so no launch yet… hence u got 10GB 3G


Where you posted your complaint? you did any first recharge? any phone number or email address? please pm me if any…

Deal Subedar Deal Subedar
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@deadman buddy i tweeted to https://twitter.com/RCo...re

they asked to DM my no. and other info… in few hours i got a call from their social media team and 9 GB 3G data was credited which is valid till 8th August… 1GB was provided at the time of switching the number from CDMA to Reliance 4G…

I recharged(they said it was mandatory) with 95… the recharge value varies from circle to circle in UP it was 97…

Deal Lieutenant Deal Lieutenant
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@ephoenix wrote:

@deadman buddy i tweeted to https://twitter.com/RCo...re

they asked to DM my no. and other info… in few hours i got a call from their social media team and 9 GB 3G data was credited which is valid till 8th August… 1GB was provided at the time of switching the number from CDMA to Reliance 4G…

I recharged(they said it was mandatory) with 95… the recharge value varies from circle to circle in UP it was 97…


Thanks a lot for the ereply… how much recharge for mumbai number?

Deal Subedar Deal Subedar
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@deadman wrote:

@ephoenix wrote:

@deadman buddy i tweeted to https://twitter.com/RCo...re

they asked to DM my no. and other info… in few hours i got a call from their social media team and 9 GB 3G data was credited which is valid till 8th August… 1GB was provided at the time of switching the number from CDMA to Reliance 4G…

I recharged(they said it was mandatory) with 95… the recharge value varies from circle to circle in UP it was 97…


Thanks a lot for the ereply… how much recharge for mumbai number?


m not sure about mumbai circle… but as per this article – http://telecomtalk.info/rcom-4g-plan-details/1....

u can try doing a 93 Rs recharge… also try recharging from paytm since on rimweb many users reported failure to do this recharge from freecharge…

Deal Lieutenant Deal Lieutenant
Link Copied
@ephoenix wrote:

@deadman wrote:

@ephoenix wrote:

@deadman buddy i tweeted to https://twitter.com/RCo...re

they asked to DM my no. and other info… in few hours i got a call from their social media team and 9 GB 3G data was credited which is valid till 8th August… 1GB was provided at the time of switching the number from CDMA to Reliance 4G…

I recharged(they said it was mandatory) with 95… the recharge value varies from circle to circle in UP it was 97…


Thanks a lot for the ereply… how much recharge for mumbai number?


m not sure about mumbai circle… but as per this article – http://telecomtalk.info/rcom-4g-plan-details/1....

u can try doing a 93 Rs recharge… also try recharging from paytm since on rimweb many users reported failure to do this recharge from freecharge…


93 failing in reliance netconnect data card recharge and in Reliance GSM recharge…. what to select when i recharge?

Deal Subedar Deal Subedar
Link Copied
@deadman wrote:

@ephoenix wrote:

@deadman wrote:

@ephoenix wrote:

@deadman buddy i tweeted to https://twitter.com/RCo...re

they asked to DM my no. and other info… in few hours i got a call from their social media team and 9 GB 3G data was credited which is valid till 8th August… 1GB was provided at the time of switching the number from CDMA to Reliance 4G…

I recharged(they said it was mandatory) with 95… the recharge value varies from circle to circle in UP it was 97…


Thanks a lot for the ereply… how much recharge for mumbai number?


m not sure about mumbai circle… but as per this article – http://telecomtalk.info/rcom-4g-plan-details/1....

u can try doing a 93 Rs recharge… also try recharging from paytm since on rimweb many users reported failure to do this recharge from freecharge…


93 failing in reliance netconnect data card recharge and in Reliance GSM recharge…. what to select when i recharge?


better contact reliance on twitter handle i shared… coz i can only guess using the info i got which i already shared with u…( different circles we have)

Deal Subedar Deal Subedar
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how to increase validity of 9gb data…i too got but not using as i have airtel 4g 5gb data till 8/8 only….i can not find plans for cdma to gsm rcom sim

Deal Lieutenant Deal Lieutenant
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@ephoenix Twitter worked out. They activated my sim and added 10GB free data without any first recharge (and said i can’t check data balance) ,… Now the problem is my sim is from mumbai and i’m in karnataka. Data not working for me.

As i’m using airtel 4g wifi (unlocked) I have checked with APN jionet and with rcomnet sometime i have seen tata docomo is connecting and disconnecting.. When i do manual search, there is reliance 4G network which is not connecting! Any solution?

Deal Subedar Deal Subedar
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@deadman

check ur data *111*1*3#

they give u 3G data at most not 4G(hate tht dont u)… so confirm which data they credited

try connecting to 3G networks… Aircel provides 3G roaming in Karnataka… try latching on to their 3G… speeds are good

Deal Lieutenant Deal Lieutenant
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@ephoenix wrote:

@deadman

check ur data *111*1*3#

they give u 3G data at most not 4G(hate tht dont u)… so confirm which data they credited

try connecting to 3G networks… Aircel provides 3G roaming in Karnataka… try latching on to their 3G… speeds are good


That code showing 2G balance is 0 and valid till 12th Aug … Not showing 3G or 4G Balance

Deal Subedar Deal Subedar
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@deadman tweet them again, telling them ur location and ask for a solution… did u try latching to Aircel?

Deal Lieutenant Deal Lieutenant
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@ephoenix wrote:

@deadman tweet them again, telling them ur location and ask for a solution… did u try latching to Aircel?


As i stay in countryside, i don’t get Aircel…I will check when i goto city… Twitted them… lets see ..

Helpful Helpful
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Reliance CDMA office says they are told to not to issue prepaid connections in BIhar/Jharkhand.
They can only issue Postpaid connections as currently RCOM4G wont b available here.

Deal Cadet Deal Cadet
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@deadman wrote:

“@…A… ":http://www.desidime.com/users...69 wrote:

@deadman

visited store ?

got something or still same ?


Later i came to know that i have paid by debit card not by credit card https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif ye, they sent (came to know by longing in on shop.rcom (no email about item shipped ) , but i have not taken delivery from courier office and they will not come here to deliver it as my place is ‘Out Of Delivery Area’. I will go for refund and buy a used / low priced data card for the 4G sim https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif


changed mind and paid for it ?

I would have given you mine for 1k since I am not using it due to their plans

is it launched in Karnataka ? or people got data in their SIM ?

Deal Lieutenant Deal Lieutenant
Link Copied
“@…A… ":http://www.desidime.com/users...69 wrote:

@deadman wrote:

“@…A… ":http://www.desidime.com/users...69 wrote:

@deadman

visited store ?

got something or still same ?


Later i came to know that i have paid by debit card not by credit card https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif ye, they sent (came to know by longing in on shop.rcom (no email about item shipped ) , but i have not taken delivery from courier office and they will not come here to deliver it as my place is ‘Out Of Delivery Area’. I will go for refund and buy a used / low priced data card for the 4G sim https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif


changed mind and paid for it ?

I would have given you mine for 1k since I am not using it due to their plans

is it launched in Karnataka ? or people got data in their SIM ?


Wipod? I was paid for it by debit card and thought i used credit card. But I already sold it for 2k and bought unlocked airtel 4g wifi for 1.6k. Reliance 4G was not launched when i checked last time. Data still not working. I’ll check it when i goto city area.

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