Returning Jio STB

53°
Deal Cadet
Musky

I am returning jio STB (downgrading to 399 plan). Got it free with 799 3 months plan.

Can I keep HDMI and Ethernet cable and just handover remote, STB and Charger to the engineer? Will Jio fine me? Anybody.

Now don't ask me why I am keeping those 😅. Those will be useful.

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I dont have first hand experience, but I dont think they will ask cables, try and if they ask give, if not you can have them.

Do they actually take the STB, once you down grade the plan?

Deal Cadet Deal Cadet
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yeah customer care told, Engineer will take it back. They have raised a service request also.

Then only 399 plan will be available otherwise 599 is available which includes TV+OTT which are not useful to me.

The PostMighty The PostMighty
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In my case, engineer did not bother taking the HDMI / Ethernet cable. He only took the STB, remote and its adapter. Don't include / offer the cables when he asks for the STB. Let him explicitly ask you. If he does then it is your duty to return those.

Deal Cadet Deal Cadet
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Oh I provided the remote also. Was I supposesd to keep it? 😅

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Deal Subedar Deal Subedar
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Is it compulsory to return the STB on downgrading the plan 

What if someone later upgrade the plan?

Deal Cadet Deal Cadet
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They will deliver you if you subscribe to it later.
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Deal Cadet Deal Cadet
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Jio guys never asks for HDMI cable or ethernet cable while return of STB or router. Just adapter and remote control.

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