SBI Cashback and actual CASHBACK CREDIT are different

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Deal Cadet
Digitalguy

SBI Cashback amount of current statement and actual CARD CASHBACK CREDIT are not same.

In case of Refund, correct cashback amount should be calculated in the statement.

What are possible reasons?

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Benevolent Benevolent
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They credited 9% cb on 12th Feb transaction, maybe they are reversing that excess cb.

Edit: It is indeed the case. I had 4 rs excess credit from 12th Feb transaction and now that's what I see is reduced from cashback.

Deal Lieutenant Deal Lieutenant
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Reason is Sbi CC team is blunderful.

Fellow dimers daily post atleast one or more concerns in discussions.

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Deal Lieutenant Deal Lieutenant
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i also faced this once but no solutions i got - diff was 2k approx

but since sbi cashback gave a lott to me i am not following up😄

Benevolent Benevolent
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They credited 9% cb on 12th Feb transaction, maybe they are reversing that excess cb.

Edit: It is indeed the case. I had 4 rs excess credit from 12th Feb transaction and now that's what I see is reduced from cashback.

Deal Cadet Deal Cadet
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Merchant?

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Cool Cool
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Was 388 credited 219

Deal Cadet Deal Cadet
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Specific merchant issue or Refund issue

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Deal Lieutenant Deal Lieutenant
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Reason is Sbi CC team is blunderful.

Fellow dimers daily post atleast one or more concerns in discussions.

Generous Generous
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34 cc hai do acc se.. bas yahi nahi hai in any acc neutral_face

Deal Cadet Deal Cadet
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same here 
ek card mila badi muskil sai usmai suspicious trnx bol kar block kar diya sept sai 
aaj tak follow up lai raha ho , payment karne ka bank tak bhej diya still tarik par tarik daite rahte h 
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Deal Cadet Deal Cadet
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In my case the cashback was settled and then the refund came in to picture

SBI has deducted the cashback on next month's settlement.

Helpful Helpful
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In my case cashback came from company on laptop purchase and they reduced the sbi cashback from next month.

Deal Subedar Deal Subedar
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same, they showed incorrect cashback amount in statement but credit meticulously accurate(and less) cashback in account

Deal Cadet Deal Cadet
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Do they credit cashback more than 5K. Yet to generate my first statement and cashback is showing 5034!!

Deal Cadet Deal Cadet
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SBI will credits 5034 cashback but they will reverse 34 cashback
Deal Subedar Deal Subedar
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I bought some gift cards directly from Amazon, I crossed my limit(20k) but I already had paid extra before.

The transaction settled today, @ 8 in morning, still the cb hasn't been credited. Is this because of going overlimit?

Or will I get cb later in the day?

Deal Cadet Deal Cadet
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anyone connected sbi support for this issue?

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