Sbi Credit Card Points Reversal

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am_Batman
My found in my statement that ₹486 is charged for points earned and redeemed in my sbi simplyclick card.

I want to know is they cut the same value as points earned or 0.25* Points earned.

Like 2000 points value is ₹500 only. So if I use these 2000 points do they charge 2000 or 500 ?

Anyone with similar experience please clarify.

IMG20240105124847

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Deal Lieutenant Deal Lieutenant
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1700 RP debited, anyone able to fetch reason?

Generous Generous
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If u have claimed any instant discount that transaction will not be eligible for the rewards

Sbi does credit it but after few months it deducts from statement if redemmed

Deal Cadet Deal Cadet
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Now is the time then to say goodbye to sbicard simply click. My 8570 points became 855 in one month.

Pro Tech Guru Pro Tech Guru
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If you redeem for 500 Rs Amazon GV i.e 2500 point

They will deduct 625 rs from statement for 500 rs Amazon gv

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Deal Subedar Deal Subedar
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same, value is 20 paisa now, I guess

Celeb Celeb
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my reward pints from 8500 became 1500

Deal Lieutenant Deal Lieutenant
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1700 RP debited, anyone able to fetch reason?

Generous Generous
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If u have claimed any instant discount that transaction will not be eligible for the rewards

Sbi does credit it but after few months it deducts from statement if redemmed

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Deal Cadet Deal Cadet
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Now is the time then to say goodbye to sbicard simply click. My 8570 points became 855 in one month.

Analyst Analyst
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How much reedemed?
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Deal Newbie Deal Newbie
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is it same all the other SBI credit cards ?? if we use for instant discount that transaction will not be eligible for the rewards points

Pro Tech Guru Pro Tech Guru
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If you redeem for 500 Rs Amazon GV i.e 2500 point

They will deduct 625 rs from statement for 500 rs Amazon gv

Blogger Blogger
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+1
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Helpful Helpful
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My 5080 reward points reduced to 461 😬

Commentator Commentator
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Its because you all done transaction on amazon or flipkart where you got some 10% approx instant discount. On that also you reward points.


So as per SBI Card Policy, only 1 thing you'll get. So discount is applied it cannot be added back, in this case rewards points earned on that particular transaction are debited back. If you don't have sufficient points, then it will charged onto your card in the same proportion. 1 point is equal to 20 paisa.

Deal Cadet Deal Cadet
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From where can I redeem points for agv? Don't see option for same under redeem in app... I have simplysave rupay card

Deal Cadet Deal Cadet
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"if you make any transaction between a running offer period you will get a reversal of reward points and if not reward points they deduct the balance it doesn't matter you availe the discount or not

the only thing is matter, you make a transaction between a running offer period

EX-  if offer is 10% discount max 1500 & minimum txn value is 5000 to availe the benefits

1) You make 3 txn of 4000 each (they ll deduct reward point for this txn even you didnt get discount)

2) make a txn of 15000 with discount it becomes 13500 (they ll deduct reward point for this txn because you get discount)

3) make a txn of 13500(with discount got offer,  max discount value exhaust)

Then you make a txn of 85000

(They ll revers/deduct the points for total 98500)"

For Co branded card holders its worse cause after every statment cycle they transfer the points to the respective account and after 3 4 5months when they revers there is no points and they deduct balance

Deal Subedar Deal Subedar
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What they do is fair as per their policy for all cards except ola money SBI, for ola money SBI they giving cashback in ola money app and charging here which is not fair at all. They should reduce from there only.

Deal Cadet Deal Cadet
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I also got the same debit. I had not redeemed any points.

I understand that either one can be credited.

The customer care told me they added points but as i had used my points they put the charge on me. I told them its ok but can you tell me where i used the points and he had no answer and said they got expired. I asked him how come 1-2 month old RP get expired? The he again said u used them somewhere.

Now i have escalted to nodal officer n he also gave same reply without details where i used.

So i re escalted to senior nodal officer. Waiting for there reply now.

Generous Generous
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My vistara card statement showing 590 debit for pts.

This is not done. If they don't reverse it won't be using card in sale. Would even close the dishonest card.

replyuser
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