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SBI is becoming a scammer

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narayana1dd249

They have not only emptied my rewards account and also levying forfeiting charges to my card account inspite of the fact that I have not redeemed a single reward point since I took the card. Raising my concern to their nodal level is also of no avail. Even the excel sheet of rewards point history they themselves emailed me speaks the truth that they are debiting multiples times more than what they had given thereby my reward points balance turned into -ve and due to the lack of points leftover to debit further charging my card too. Still they are responding like morons to my concern. This became an never ending saga for both of my simpliclick and IRCTC variant cards. 

I posted my ordeal on twitter, please support me there.

https://x.com/bsainarayanrao/status/17471646184...

Rewardsstatement

Debitchargetocardaccountinthenameofrecovery

IRCTCRewardspointsbalance

samephenomontoothercardstoo

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Top Comments
Helpful Helpful
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best lesson to teach them is to close card, i have done with 2 of my 3 cards with them
Beacon Beacon
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Stop redeeming the reward points from this card is what I'm doing now.

Deal's Advocate Deal's Advocate
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Many people got actually confused when SBI announced the CASHBACK card & so many opted for it 

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What SBI meant from launch of this card is whatever CASH you are earning from the card ,we will take it BACK
Everybody after thoughts 

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Some Dimers be like 

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While some of them are like 

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Some Other Dimers 

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Others 

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Rest 

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SBI be Like 

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😂

49 Comments  |  
33 Dimers
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Helpful Helpful
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best lesson to teach them is to close card, i have done with 2 of my 3 cards with them
Savings Mentor Savings Mentor
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What reason are you telling them for card closure?
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Beacon Beacon
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Stop redeeming the reward points from this card is what I'm doing now.

Generous Generous
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Nope

You will be at loss then

They still charging/ Debiting the bank statement.

It's better to redeem 10000 RP against 2000 GV so that you are no profit no loss when your statement shows a sudden charge of 1800/-

Benevolent Benevolent
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"also levying forfeiting charges to my card account inspite of the fact that I have not redeemed a single reward point since I took the card" what the fook is this shit? + @guest_999
Critic Critic
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SBI IRCTC card gives points in irctc wallet which cannot be debited for anything other than booking railway tickets so sbi card instead put a debit charge at the rate of 1 point=1 rupee (the same conversion rate as points in irctc wallet can be used for booking tickets) for those points. For simplyclick though not sure what happened.

+ @narayana1dd249
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Deal Cadet Deal Cadet
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I lost approx 3K points today....can anyone tell me how to check the points statement?

Helpful Helpful
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this topic already shared before by many dimers. tab he seekh leleni thi.

Deal's Advocate Deal's Advocate
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Many people got actually confused when SBI announced the CASHBACK card & so many opted for it 

image

What SBI meant from launch of this card is whatever CASH you are earning from the card ,we will take it BACK
Everybody after thoughts 

image


Some Dimers be like 

image

While some of them are like 

image

Some Other Dimers 

image

Others 

image

Rest 

image

SBI be Like 

image


😂

Generous Generous
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This is what happens when everybody starts rotating business shop 

Helpful Helpful
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They are deducting reward points after 4-5 months from the transaction date. It might be your old reward points which you would have redeemed.

Generous Generous
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Give RBI bamboo

Hunk Hunk
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my reward points from amazon were also reversed.

Pro Entertainer Pro Entertainer
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If as per your statements you have not REDEEMED EVER then email the same to CustomerServiceHead @ sbicardDOTcom

CLEAR YOUR DUES and put request for CARD CLOSURE.

Pgportal com

Lastly file a consumer complaint in court and put 1000000 crore as compensation for mental harrasment 🥰

Deal Lieutenant Deal Lieutenant
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Closure is the option i will suggest after they refund debited amount.

Generous Generous
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How to get refund?

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Savings Mentor Savings Mentor
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I have to agree. They must be fined several crores of fine by RBI for unfair, unjustified and non-transparent reversal of points or directly money from the card account.

Generous Generous
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Why does your system give reward pts for cashback txn in first place. First they did can be in error but doing it every time and not improving is typical sbi. Seems like the banking guys have taken over card division too. Keep complaining to RBI guys .....


Helpful Helpful
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Even for a while we agree to the point that discount and reward points double dip benefit is not applicable and so such mistakenly given reward points are to be reversed, there should be some transparency. But in my case, you can check the excel sheet of the attached rewards points statement of my IRCTC card that I obtained from their nodal team on yesterday, there is no single redemption from my end which clearly means they are debiting multiple times to what they credited.

i) they emptied my complete reward points account including those earned prior to that policy date September 2022, that's not enough

ii) put a extra debit thereby reward points balance turned into -ve, that's not enough

iii) charging continuously to my card

Generous Generous
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Mera bhi 800 points and 184 rupya ccse  kata hai.. kaise pata kare kidhar ka kaat liya.. mention to karna chahiye na kis cheej ka kata

Benevolent Benevolent
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why are they auto debiting points?

Helpful Helpful
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Double dip benefit of discounts during offer sale and reward points on that transaction has been removed as policy by SBI w.e.f. September 2022. So as per them, they are reversing the points they had mistakenly given for the transactions performed during discounts offer sales. But there is no transparency and debiting multiple times for single credit so my complete reward points account got emptied, even turned into negative, that's enough, they are charging to my card as debit towards reward points reversal. Please see the attached images in my main post to understand the issue better.

The PostMighty The PostMighty
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I am fighting another battle with them. My IRCTC card was renewed after expiry in 2021 and I only recently discovered no points were credited to my IRCTC account after that. I had to raise 3 tickets (2 via emails, 1 via call) to get them to understand the issue. Obviously, they sent me once to IRCTC as well who asked me to go back to SBI. Finally, SBI told me that the next statement should have missing points from the past 2 years. Fingers crossed.

Deal Captain Deal Captain
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For me too, they charged annual fee for additional card which they waived off earlier on call. They made it as LTF and now deducting annual charges.

Now will use card in sale only and initiate a closure request

Helpful Helpful
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Simply saying, SBI became mad, berserk, or even insane.
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Beacon Beacon
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Where to check the reward points statement for sbi credit cards?

Deal Subedar Deal Subedar
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There is no statement only total points

Helpful Helpful
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Ask them through their customer care email @Imrahul

Deal Newbie Deal Newbie
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Last time i got reward 855+ but now im checking the reward points it shows only 460 or history is also clear 🥲

Deal Cadet Deal Cadet
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Scam is such h big word

But here

The title is right

It is a scam

Tech Guru Tech Guru
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Are bhai kya bataun. Ek Domino's wali offer ayi thi Naa do 2500 wali transaction kiye toh 500 wali Domino's voucher milta tha. Me tranx Kiya wo log link bhi bheje. Me submit bhi kiya. 15-20 din ho gaye voucher aya nai. CS ko phone lagaya. Wo bole ki. Complaint raise Hui hai. Fir 7 days baad phone Kiya wo bole ki hamare paas koi details nai hai ap eligible nai ho. Fir dubara phone lagaya wo and shabd baka mere muh se gaali nikl gayi wo bola aap professionally baat karo. Me bhi bola aap professionally baat nai karte ho toh wo treatment expect naa karo. Fir me cs head ko mail dala. Fir jaake kal Mila voucher. Harami hai bahut bhai. Fijul me tension Dena sikhe hain

Benevolent Benevolent
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Kaun si gaali work karti hai bhai SBI CS walon pe ? Will come in handy if required. 😆 
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Like Magnet Like Magnet
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SBI card kabhi apply na karne ka ghamand hai. pouting_cat

Such posts strengthen my resolve to never apply for it.

Helpful Helpful
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Is this for cashback card or simplyclick?

Helpful Helpful
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Simplyclick and IRCTC
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Generous Generous
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RBI ombudsmen for unfair banking practice complain

Deal Newbie Deal Newbie
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This is pure harassment to customers. Mass complaint to RBI is necessary. Tag SBI MD, RBI officials and create awareness. If SBI system is at fault, they should fix it, can't dig up past to make money. It's like you lure to make savings, then loot the same and more as it's difficult to track those expenses. Complaint in huge numbers.


Benevolent Benevolent
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similar happened with me last year when I used my click cc during bbd and they credited the 1% reward points when i redeemed them they debited the amount.
not and only this they also wanted me to do rekyc with aadhaar/digi locker for a 2 year old cc, this was deal breaking for me.
daily they ise to call me to do the rekyc otherwise card will be closed.
Helpful Helpful
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I think, their nodal level blocked me instead of answering my queries.

image

Deal Newbie Deal Newbie
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Close SBI credit cards asap. They are after making some money from customers. It's like banking. In the name of not paying money will lead to poor cibil scores, they are doing this. Close asap.

Deal Newbie Deal Newbie
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Your points will be reversed later

- If you used it during sale.

- if you took EMI option.

- For FLEXIPAY too.

Don't redeem the points if you are using for the above conditions.

If you used it , then close the credit card. (to re-apply SBI credit card you have to wait for 6 months)

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