Sbi UniPay refund issue

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Deal Lieutenant
yed
Anyone having experience of failed transaction in Sbi UniPay? How long does it take for refund? There customer service is not responding, also unable to raise any complaint via there website using the Transaction reference ID of the failed transaction. Please help.
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Cool Cool
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It takes minimum 6-7 days

Deal Lieutenant Deal Lieutenant
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Does it happen automatically? Or do we need to raise complain and follow up?

Deal Newbie Deal Newbie
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My transaction has also failed on uni pay. I have raised chargeback request for the refund. Sbi unipay customer support do nothing for the refund. 

Deal Lieutenant Deal Lieutenant
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Unable to see the post comments, it is awaiting moderation.

Deal Subedar Deal Subedar
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Had couple of failed transaction for cc bill payment through upi.

Took about 15 days for transaction to reverse for one of them.

Deal Lieutenant Deal Lieutenant
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Did you raise any complain or it happened automatic? How long did it take for the other transactions apart from that one

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Deal Cadet Deal Cadet
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I have paid 25000 using HDFC easyshop. But no cashback was received. Trx date: 23rd Jan. Please help me.

Helpful Helpful
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through hdfc easy shop card where did you paid the bill?
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Deal Newbie Deal Newbie
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Hi, For me the transaction is failed but transaction details not showing in Unipay. But my money got debited from bank. Does it happen to anyone?

Deal Cadet Deal Cadet
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Did you get the refund? I am also facing the same issue. Did you raise any complaint?

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Deal Cadet Deal Cadet
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I made a payment for Citibank CC on 23rd March .. It is still not credited to the card .. How can I check what happened ?

Post Tycoon Post Tycoon
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mine got credited ....paid on 24th showed up on 28th of current month

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Deal Cadet Deal Cadet
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SBI unipay no longer allowing payment via credit card .. any other option ?

Generous Generous
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Things are getting out of hand now. I still haven't received the refund of Rs. 1,000 done via HDFC Bank debit card.

I even wrote an email to [email protected] but there has been no response yet. Raised transaction dispute with HDFC Bank and they replied today with the response that merchant has claimed that amount.

In case I want to fight for it, I need to show transaction failed screenshot (which I didn't take) or email for failed transaction (which SBI Unipay didn't send). Above all, I don't even have the proof after logging into the portal since there's no trace of transaction in 'Transaction History' on SBI Unipay's website.

Those who are stuck in the same situation, please suggest what to do?

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