Followup post: https://www.desidime.com/discussions/got-the-5k...
Scamkart canceled my order without my consent
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Yesterday, I ordered the ₹81k worth samsung galaxy book 3 i7 13th Gen at 30k. Ordered was placed successfully, even packed by seller. It got shipped even Yesterday but today before reaching to my home, Flipkart cancelled It by stating that your order has been canceled due to Quality inspection, you can however place the fresh order. Haven't they checked it before packing it ? Haven't they checked it before shipping it?
It was inch closer to my home and suddenly got the refund message. Any way to get my laptop? I've filed an case in National consumer and planning to move it to the court. Why did they show me discounted price firstly? And most importantly, they shouldn't accept such orders. I paid the amount in advance along with convenience fee and secure packaging fee. Enough is enough! I won't entertain such cheap tactics by Flipkart. If it was the USA or Japan or Europe, then these companies would have already delivered the product.
Any lawer or advocate here who can guide me how to fight to them legally? I won't let it go easily this time. I just want my product as i have already paid for this. They don't even want to provide me a compensation or sort of something like that. Please help me if anyone knows the legal procedures.
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"I ordered from Flopkart......."
-Stopped reading, as i know u were heading for disaster
Mine is also cancelled after it reached Thane. It was supposed to be delivered tomorrow. Customer care said it was cancelled by the seller as it was listed at an incorrect price.
I'm closing my issue as Flipkart gave me 5k worth gift vouchers 😭😭😭
After the incorrect pricing error, they are afraid to ship it to any pincodes.
So it seems Flipkart listed the product at wrong price, but they realised their mistake and cancelled your order. I think it's in their terms & conditions that they can cancel orders at any point and time before final delivery.
All you can sue them is for causing you mental anguish.
You can pursue this but scamkart always has some T&C which allows them to cancel the order anytime. If you intimidate them your are going through the issue you would be given compensatory fk vouchers
Got the 5k gift vouchers in my account. That was sweet 😋
You tried to loot them and FK gave it back to you stating some xyz reason...
VU + bookmarked.
Thanks brother but i am not going to file any case now. Flipkart gave me 5k gift vouchers as a compensation
I think you should tweet openly and let others know about the reality of scam kart.
So you are the guy who posted on twitter yesterday about this great deal?
whenever you order any loot deal, don't wait for home delivery. As soon as it enters your city go to warehouse and collect it from there.
How do I know where they have a warehouse in my city?
Maybe (via e-mail) ask their escalations to send you the legal address of the seller or at-least the company that manages flipkart dot com.
Get some lawyer friend to draft a letter or if you are aware of the nuances then intimate the seller and the platform that you are pursuing the matter with the consumer protection mechanism (district forum).
Unfortunately even Amazon is known to retrospectively change the entries in the tracking logs, hence no proper way to prove that the merchandise status had initially shown as ahipped.
(Portals will deny sharing the internal logs with even the consumer forum).
The case will stand in your favour though, on merits alone.. provided you yourselves or someone representing you can argue the case properly even if the bench or judges are a bit dumb (which isn't entirely unheard of).
Luckily the state level forum (consumer court) are often better.
He would win it 100% if he decides to pursue, time period that it would take is the only contingency .
Op tried to loot fk and got scammed
Because otherwise there is no 'scam' here.
Dimer have faced this earlier with many products.
In my case, delivery guy was at my door but Flipkart had blocked OTP sharing for open box delivery.
You could have given some 500-1k to delivery boy to manage all this , they can do via their hub system also
Also is that otp didn't written in order page?
Wait for there reply.
I got my laptop whose price increased 8000 in February after complaining to consumer forum.
Flipkart told me that my laptop went to some other pincode and please take 500 compensation and place new order. I refused and complaint in consumer forum and got my laptop 3 days later.
If they don't provide good reply. Then move to district consumer forum..
They will eventually give you laptop or refund + compensation.
You have to just put some effort.
In your case , that was actual discount when you ordered.
In this case, it was mostly a listing error or technical error.
Wait for there reply.
I got my laptop whose price increased 8000 in February after complaining to consumer forum.
Flipkart told me that my laptop went to some other pincode and please take 500 compensation and place new order. I refused and complaint in consumer forum and got my laptop 3 days later.
If they don't provide good reply. Then move to district consumer forum..
They will eventually give you laptop or refund + compensation.
You have to just put some effort.
Wait for there reply.
I got my laptop whose price increased 8000 in February after complaining to consumer forum.
Flipkart told me that my laptop went to some other pincode and please take 500 compensation and place new order. I refused and complaint in consumer forum and got my laptop 3 days later.
If they don't provide good reply. Then move to district consumer forum..
They will eventually give you laptop or refund + compensation.
You have to just put some effort.
In your case , that was actual discount when you ordered.
In this case, it was mostly a listing error or technical error.
whenever you order any loot deal, don't wait for home delivery. As soon as it enters your city go to warehouse and collect it from there.