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Slice card is temporarily blocked due to kyc issue

626°
Deal Cadet
root24
My slice card is temporarily blocked due to kyc issue. Anyone facing same issues?
What will be the solution for this?
Any help Screenshot_2021-12-21-17-21-28-733_indwin.c3.shareapp
"@slice":https://www.desidime.com/users/...24
13 Comments  |  
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Deal Cadet Deal Cadet
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yes. i am facing.. is your problem solved ?

Deal Newbie Deal Newbie
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Even I’m facing the same exact problem

Tried contacting SLICE customer care but of no use

I think they are wantedly doing this.

Did you get your issue resolved?

Deal Newbie Deal Newbie
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Yes I’m also facing this issue since 10th March. Spoke with customer support. Looks like it’s a common issue for all the users. They said that the issue should be resolved in 7 working days. 

Deal Newbie Deal Newbie
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I have been talking to them every single day since March 5th, No proper timeline or response received till now. 
They are unable to give any expected timeframe for resolving this issue.

Deal Cadet Deal Cadet
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Same bro.. not unblocked yet.. kyc issue

Deal Cadet Deal Cadet
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Card is unblocked after kyc issue is resolved. It took me around 20 days

Deal Newbie Deal Newbie
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mine blocked 5 months ago how to unblock

Deal Newbie Deal Newbie
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Hi Root24,

Congrats for getting unblocked. 

How did it happen? Is that you raised a ticket with CC or can you guide please!

I tried reaching out, no proper response till now

Deal Newbie Deal Newbie
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it will take one year bro cc told me


Deal Newbie Deal Newbie
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I think slice is wantedly doing this. My slice card is blocked on March 5th after doing payment telling that “Your Slice card is blocked due to Kyc issues” 

Almost every day I raised a ticket, called, and also contacted on twitter. But their only answer is our team is working and we will resolve it. Other than that there is no response at all.

i think there’s some scam kind of thing going on, because customer support is saying that this issue is with their partner SBM Bank who’s responsible for Kyc Issues. If there’s a issue with the bank itself, how can now slice on board new customers again without resolving? So clearly seems something is happening.

Got tired enough, thinking to close this useless Slice card





Deal Newbie Deal Newbie
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pls approve my slice accoung

Deal Cadet Deal Cadet
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slice will automatically unblock your account after few days ( 1 month in my case)

Deal Newbie Deal Newbie
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S

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