Spam mail from qwikcilver?
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I got below mail from compliance@qwikcilver com. Gmail detected it as spam and put it in spam directory saying it can't verify if mail came from qwikcilver.
Today got a call from +918067181401 regarding same saying respond over mail. This number is mentioned in wohoo website also. They were able to tell my name and email id also.
Still the email content looks suspicious.
Hello there!
Looks like you forgot to respond to our previous mail dated 20/08/2022.
We request you to please confirm that the attached transactions done between 20/07/2022 and 19/08/2022 were done by you. We promise you it will only take a few seconds!
All you need to do is click this link and click the 'yes' button - if the transaction details in the attachment are correct. Else, click the 'no' button
This information is required as per the guidelines issued by the Reserve Bank of India, as a part of the overall transaction monitoring activities. We assure you that the information shared by you will be kept confidential.
NOTE: In the absence of a response, you may not be able to transact through gift card in future.
Thank you!
The Qwikcilver Team
Customer Support - 080 67181401 | support@woohoo in
www qwikcilver com
PS: This is an automated mailer and replies to this mailbox will not be monitored.
They have not provided the full url of click here. So not clicked on that. The attachment was a CSV file, so opened that. It lists my name email and mobile, merchant as amazon and random number of transaction count and transaction amount (doesn't match with my transactions) without any mention of transaction date and transaction Id.
One of the row says 133 transactions with 94k amount. My last month purchases are barely 25k, Amazon doesn't allow beyond that anyway.
What is your thoughts? They have been able to hack both phone number and email of wohoo and quikcliver? Shall I try copying that link and open in incognito window?
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This site lists the same number which called me today to tell about that email.
I tried copying that link and first entered on same third party site to check for any phishing. It said it is fine, then I opened in incognito window, I got a pop up saying u already responded and that was it. I closed the window. No idea what is happening there.
This isn't spam.
The attachment was a CSV file, so opened that. It lists my name email and mobile, merchant as amazon and random number of transaction count and transaction amount (doesn't match with my transactions) without any mention of transaction date and transaction Id.
While the context of the mail mentioned the transaction from July to Aug 2022, the CSV ones could be anything (past 1 year?) or it could be mix up too and RBI thing could be related to the below one
PPI issuer shall maintain a log of all the transactions undertaken using the PPIs for at least ten years. This data shall be made available for scrutiny to RBI or any other agency / agencies as may be advised by RBI. The PPI issuer shall also file Suspicious Transaction Reports (STRs) to Financial Intelligence Unit-India (FIU-IND).
This is Genuine and official email from Compliance team of qwikcilver as per risk alert triggered because of RBI regulations on PPIs.
I had received the same 2 years ago because I was buying lakhs of Amazon gift card in discount and transferring it to bank account free of cost. Immediately stopped after receiving this compliance email.
This email is usually sent because of adding and redeeming lot of Amazon gift cards , i.e cap of 2 Lakh within a month (short period of time)
You must immediately reply and accept if you had done those transaction.
Does it count already added vouchers also?
I have been buying lots of vouchers since last 4-5 months, but none of the month crossed 25k. I was added them to Amazon balance immediately after purchase. I used them all this month for insurance payment.
Now in the CSV file, in one row, I see they have mentioned 133 transactions with transaction amount of 94k. Does this include all those previous vouchers which were added in 5-6 months? Or it only shows transactions of last month? If it is last month, it is definitely not mine, as I bought like about 30-40 vouchers of total 25k.
what happened after this? i got same email and since it was on 15th may and 20th may now when i try clicking on the link, it wont open. so what do i do now? will my amazon account be closed?
Nothing happened. Just call/email Woohoo that u did the transactions and are genuine.
did u have lot of returns or refunds in the txn? or just normal transactions in huge amount? they did not block the amazon account or something after that, right?
No, just had lic payment. And mail is from Woohoo, not Amazon. So, they will only block purchasing Amazon vouchers, not Amazon account. But that didn't happen after i confirmed that transactions are done by me.
You can call them directly and ask for all the details.
https://www.qwikcilver.com/conta...s/