https://www.desidime.com/discussions/swiggy-instamart-scam?page=1#post_8249498
Sunjaypatel
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Swiggy instamart scam
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I have ordered for around 450 INR, using OneCard offer. They did not deliver 6 of the items ordered and I have raised a missing item request in app after contacting delivery guy. They say they can’t refund or even deliver the product. My mistake is to open the instamart bag without a video. Anyone know what can be done?
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https://www.desidime.com/discussions/swiggy-instamart-scam?page=1#post_8249506
File complaint against them on
https://www.desidime.com/discussions/swiggy-instamart-scam?page=1#post_8249540
thank you, will register a complaint
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https://www.desidime.com/discussions/swiggy-instamart-scam?page=1#post_8249570
whats ur location?
https://www.desidime.com/discussions/swiggy-instamart-scam?page=1#post_8249574
Delhi
https://www.desidime.com/discussions/swiggy-instamart-scam?page=1#post_8249571
Their Twitter support can help
https://www.desidime.com/discussions/swiggy-instamart-scam?page=1#post_8249575
they offered an apology on Twitter and said they will ensure it does not happen again, nothing more
https://www.desidime.com/discussions/swiggy-instamart-scam?page=1#post_8249572
complain on twitter
https://www.desidime.com/discussions/swiggy-instamart-scam?page=1#post_8249576
tagged them on a Twitter post and they replied with an apology, that’s about ot
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https://www.desidime.com/discussions/swiggy-instamart-scam?page=1#post_8250074
request for connecting their senior supervisor in customer care
https://www.desidime.com/discussions/swiggy-instamart-scam?page=1#post_8254220
how do we do that? Their app is buggy and their help chat in app is really bad.
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https://www.desidime.com/discussions/swiggy-instamart-scam?page=1#post_8250679
Please write a brief email with your ordeals on [email protected] addressing the Lady as below:-
She is excellent with her resolutions & will make sure customer does not suffer, if you back yourself to the core!
Kruthika Pemmaiah
Swiggy Escalations Team
https://www.desidime.com/discussions/swiggy-instamart-scam?page=1#post_8254217
shot an email, awaiting response, thanks for the email
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https://www.desidime.com/discussions/swiggy-instamart-scam?page=1#post_8250873
Yeah, I also got refund from instamart for products close to expiry dates and it was automated. I mean I had to even chat with agent. Did 5-6 times for food order for missing items. All were instant refunds. Probably depends on how frequently you are requesting for refunds. For me, it’s less than 10% of orders. So, never faced any issue.
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https://www.desidime.com/discussions/swiggy-instamart-scam?page=1#post_8250878
Swiggy instamart is really sh***y when it comes to refund..they have sent me wrong product..neither they replaced the product nor they refunded….if ur ordering from swiggy be ready to accept it …
https://www.desidime.com/discussions/swiggy-instamart-scam?page=1#post_8254216
learnt it the hard way, loss of money and a real bitter experience. They need to be taken to courts, sadly all of us just leave it as it is because we think it’s not worth it. I would have definitely taken them to task if I had a video of opening the zip tied grocery bag.
https://www.desidime.com/discussions/swiggy-instamart-scam?page=1#post_8254310
sad. I share your disappointment
https://www.desidime.com/discussions/swiggy-instamart-scam?page=1#post_9407556
Instamart experience is very bad they didn’t delivered the product and not refunding for the same.
what to do now ?
https://www.desidime.com/discussions/swiggy-instamart-scam?page=1#post_9852502
I have ordered grocery on 30th Jan 2024 of order I'd 165591983658338 of rupees 1000.
But I have received order I'd 88338 in which vegetables are inside on 340 rupees.
Now they are saying they are unable to make refund or replacement. They are fraudster amd scammers. Don't use swiggy instamart anymore.
#boycottswiggy
https://www.desidime.com/discussions/swiggy-instamart-scam?page=1#post_9891294
I ordered few items on instamart and one of the item was missing . customer care support is useless but I am all set to raise a complaint and chargeback on my credit card. I am surprised that what gives them this level of confidence to say upfront that we are not able to validate your claim. They are not afraid of anything. It's a pure scam .
https://www.desidime.com/discussions/swiggy-instamart-scam?page=1#post_9891634
Update received refund 
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