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Talkcharge Sent Legal Notice Demanding Refund Of All Cashback

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Gaurav_G

Hello everyone,


Talkcharge has sent a legal notice to me via e-mail demanding the refund of if all cashback given to me as per the RBI order. 😬


What are you all doing in this case?


I got a total cashback of around ₹5000 from them. My wallet balance is showing negative.


The e-mail/legal notice received is as follows:- 


"Legal Notice


Dated: 16.04.2024


REF: Stop Operations Order (DPSS.CO.OVRST.No.S5/06.07.004/2024-25) dated 02.04.2024 issued by Reserve Bank of India.


Dear User,


As you may be aware, the Reserve Bank of India (RBI) issued a Stop Operation Order dated April 2, 2024, under the Payment and Settlement Systems Act, 2007, directing us to immediately cease the business of Issuance and operation of Wallets/Prepaid Payment Instruments (PPIs). Subsequently, we have been under the scrutiny of the RBI, which has mandated the refund of balances held in existing TalkCharge wallets to duly verified customers within the last seven years.


Upon analysing the previous transactions, it has come to our attention that many users, Including you, have received additional payments of various amounts to their respective accounts/wallets. As per the directives of the RBI, the issuance of PPIs and loading of existing PPIs are not permissible. Therefore, we are obligated to request the immediate repayment of any cashback or additional payments received by you.


We kindly request you to review your TalkCharge Wallet/Account and Identify any cashback or additional payments received. This should be visible on Wallet page under Net Available Balance (If you don't see this in your App, please update it to the latest version from App or Play Store). We urge you to remit the full amount received as cashback to TalkCharge wallet Immediately to ensure compliance with RBI directives. Moreover, various law enforcing agencies are investigating the transactions. Therefore, it is necessary to remit the cash back amount received by you. Failure to comply with this request may result in us reporting the matter to the RBI and sharing your account details with law enforcement agencies.


Please note that this demand for repayment is in accordance with the legal obligations imposed on TalkCharge Technologies Pvt. Ltd. by the RBI, and failure to adhere to these requirements may have serious consequences to all the stake holders including the wallet users who received amounts beyond the limit as prescribed by the RBI.


We appreciate your prompt attention to this matter and your cooperation in ensuring compliance with regulatory requirements."

.

What are you all doing? I think it's their problem they should bear or become bankrupt. It is their problem - they even mentioned numerous times that they are RBI complaint. Why should we bear the loss which should have been theirs?

Many users kept the amount for years 😐




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Top Comments
Benevolent Benevolent
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I don't think you have any liability to refund. Users should have spent the money by now. Very strange, how can they expect users to have the cashback present which was given in the past.

I believe you don't need to worry.

Quick question - Do they have your aadhar or PAN? and when did you receive the cashback amount?

Deal Hunter Deal Hunter
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Don't pay them anything. I don't know how they accomplished the greatest online app scam of history & noone bothered to catch them. How can they provide 3X 5X 10X of investment. Actually their intention was to do fraud from first day all along. They just got inspired from Hera pheri & launched their very own Laxmi cheat fund app talkcharge.

images

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IMG20240416135800

Deal Hunter Deal Hunter
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Benevolent Benevolent
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They are vaguely actually requesting you to pay back, not even mentioning amount due

ask them to send demand letter which they can not because u don't owe them any

115 Comments  |  
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Deal Newbie Deal Newbie
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They are scammers 

Shopping Friend Shopping Friend
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I don't think they should be refunded? Why should we bear the brunt for their illegal offerings? RBI should also be informed about this I believe 

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Deal Lieutenant Deal Lieutenant
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waiting and watching would be my suggestion

Benevolent Benevolent
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Agreed. But at any cost, users shouldn't be responsible for any liability.
View 2 more replies
Benevolent Benevolent
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I don't think you have any liability to refund. Users should have spent the money by now. Very strange, how can they expect users to have the cashback present which was given in the past.

I believe you don't need to worry.

Quick question - Do they have your aadhar or PAN? and when did you receive the cashback amount?

Shopping Friend Shopping Friend
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Yes I stopped using the app a year back. Sensed already that something is going wrong. Had emptied everything however they have made my wallet balance negative.

I do not remember about KYC details others can confirm 

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Benevolent Benevolent
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Is this the same app that was offering some cashback in thousands on wallet load?

eg: something like 2k cashback on a 5k load?

I received these notifications in the past but never tried, since I always treated it as a scam and thought that my 5k would be stuck there if I loaded.

Missed the loot if these were the genuine offers.

Shopping Friend Shopping Friend
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Yes this is the same app.

When I stopped using it - the cashback offers were like get 17.5k on 5k balance reload 

View 15 more replies
Deal Hunter Deal Hunter
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Don't pay them anything. I don't know how they accomplished the greatest online app scam of history & noone bothered to catch them. How can they provide 3X 5X 10X of investment. Actually their intention was to do fraud from first day all along. They just got inspired from Hera pheri & launched their very own Laxmi cheat fund app talkcharge.

images

images1

IMG20240416135800

Deal Hunter Deal Hunter
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View 3 more replies
Deal Captain Deal Captain
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me to Talkcharge after legal notice : 

10020166phir-hera-pheri-idhar-zeher-khane-ka-paisa-nahi-hai

Firestorm Firestorm
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https://www.google.com/url?sa=t&source=web&...

See this ...

RBI never gave any notice to them...

& If u earned some profit from them .. then stay quit... And ignore all those mails , since they're all fake notices being sent to you ... 

They've also gathered enough funds .. to buy any electrol bonds/ bribe the gov. Andddd thats how they'll easily get a clean chit!!!

Pro Community Angel Pro Community Angel
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Nothing would happen, you don't need to pay. The loss would be borne by the users who had outstanding balance. Company would go bankrupt. 

Shopping Friend Shopping Friend
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You're right. Those who don't have any balance with them would simply refuse to pay and ultimately they will go bankrupt. Their offices are already shut.

Analyst Analyst
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New

Freedom 251
Pro Community Angel Pro Community Angel
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Atleast people ordered on Cod for Freedom 251 smile 

Benevolent Benevolent
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They are vaguely actually requesting you to pay back, not even mentioning amount due

ask them to send demand letter which they can not because u don't owe them any

Tech Guru Tech Guru
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1 rupees de deneka

Deal Subedar Deal Subedar
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U should put it on the consumer forum and also complain to the RBI about this, also post on Reddit, so it gets viral everywhere and Talkcharge lose all their customers that look into this

Pro Community Angel Pro Community Angel
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They would be least bothered about customers now. Talkcharge won't exist in a couple of months smile 

Shopping Friend Shopping Friend
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 They have mentioned even this -

As if they are going to repay the wallet holders who have balances

RBI, which has mandated the refund of balances held in existing TalkCharge wallets to duly verified customers within the last seven years.

Deal Cadet Deal Cadet
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Indirectly begging 😂

Deal Cadet Deal Cadet
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i used to enjoy talk charge years back only when they offer 100 recharge 50 cashback... but one day i got mail load 4000 get 1000 and i need to put that money atleast 3 months other wise you won't get cash back but it seems suspecious and i gone to playstore reviews at there many are told bills are failed so i stopped to use talk charge

Deal Cadet Deal Cadet
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Ignore it, they are just bluffing 

Deal Subedar Deal Subedar
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Used 1-2 times long back with normal 10-20 recharge offer. Not aware of any subsequent offers of wallet load as confirmed by other dimers. Always stated away from this as there was capping on usin

Generous Generous
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Too good to be good is good scam. Btw heared 1st time abt this app.. main kidhar tha aise loot ke time.. neutral_face

Deal Lieutenant Deal Lieutenant
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DD kept blocking all topics on talkcharge as it is similar to zingoy . this has been happening for so long.once I had 2-3 lakhs in account. withdrew all as soon as they started adding 20% convenience fee.

Generous Generous
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Ab to tide se bhi dar lag raha.. kahi kisi din wapqs mang liya vb and amt freeze

Deal Cadet Deal Cadet
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Raise on RBI ombudsman and f.. them over again that they are asking from customers

Deal Newbie Deal Newbie
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I request everyone not to pay a single dime against any legal notice. All legal notices are fake. Unless they share original RBI order to halt operations and charge the customers back , just ignore the emails. I have 99000 and I added 70000 over a span of 4 years. They are showing my net balance of -7000. Complete fraud. 


PLEASE IGNORE THEM
 

Deal Cadet Deal Cadet
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I agree with you regarding not paying them anything, but their net balance calculation is correct since I was managing everything in the spreadsheet my net balance, and their matches. We can ask for compensation for losing interest/opportunity cost of using money elsewhere. 
Helpful Helpful
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Screenshot20240416182713TalkCharge
Deal Newbie Deal Newbie
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When did you used ur 1 lakh amount

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Helpful Helpful
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Screenshot20240416183057Gmail
Helpful Helpful
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i got same email too.

Helpful Helpful
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I got sms 

Dear TalkCharge User, In response to RBI scrutiny & compliances, we have shared the Legal Notice via Email. Please find the copy of the mail & make the repayment immediately: https://bit.ly/3...pu

Helpful Helpful
Link Copied

They have looted the principle of newly added users.Now they are trying to loot the cashbacks they given previously by scaring old users.Great trick.They should be shown jail asap

Deal Newbie Deal Newbie
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Even the Chonese businesses backed loan-shark applications use more convincing tone, language than this.

@gaurav_g If it were me, I might even mock them by replying a single line 'which LLM/ AI tool did you use Talkcharge, to draft this joke/letter?'

Or may be have mercy on them and not add there disgrace shame by responding to such pathetic jokes.

A]
        This not even a 'notice', forget it being a 'legal' notice.

B]
        RBI regulates them, not you the customer.

C]
        RBI has not made any such demands on them or you.
        Talkcharge showing its own helpless desperation by actively lying about it (RBI demands) in this joke (letter).

D]
        If they claim mistakes from their side, then the onus rests with THEM (not the client) in piecemeal identifying each such transaction and listing them to the client.. INDIVIDUALLY!

E]
        Apart from blatantly lying about RBI having asked the clients to do so and so financial reversals,

these imbecilic morons are playing the dad card!😅
By itself it is not funny, but them thinking that it will work, is funny.

Like how elder siblings or mothers threaten kids, that
if you do not clean up the room/ brush your teeth.. then I will tell Papa when he comes back from office in the evening.

Even Harish Salve did not sound as stupid giving the lame excuses that he gave in court recently, as this threat of 'your account will be reported to RBI'.

The RBI already HAS all access to their accounts if it wants too.
Deal Newbie Deal Newbie
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Pata unhe bhi hai ki Paisa koi vapis nahi karne wala...

But ye dikha ke hamei call down karna chahte hain ki - " dekho wallet balance bhool jaao.. itna saara to cashback hi tha to tumhe koi nuksaan nahi ho gaya"

Comrade Comrade
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Just ignore this legal notice, looks like it's a system generated mail.

Helpful Helpful
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Never heard of legal notice being sent via email. 😂 Shouldn't it be in printed letter format in case its real?


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