Tata neu upi registration

47°

599
12
Last Comment 2024-04-10

2024-04-08

I am not able to register on Tata upi. The app is not sending sms from second sim which is my registered mobile number. It throws error as bad request. The second sim is esim so can't switch also. Already tried various steps as under.

1) Uninstall, reinstall, clear data & cache

2) Allowed all the permission to the app.

3) switching off first sim completely. Second sim has enough balance to send sms.

Screenshot20240405135616TataNeu

Customer care is responding with copy paste reply to clear cache and reinstall.

11 Comments |

4 Dimers

Sort By

https://www.desidime.com/discussions/tata-neu-upi-registration?page=1#post_10003175

bigbyte

2024-04-08

Link Copied

remove first sim which is physical sim then your esim will become first and only sim and you should be able to complete registration.

https://www.desidime.com/discussions/tata-neu-upi-registration?page=1#post_10003224

Alexios

2024-04-08

Link Copied

Okay will try this and give the update.

View 1 more reply

https://www.desidime.com/discussions/tata-neu-upi-registration?page=1#post_10004651

anuraggarg

2024-04-09

Link Copied

Restart phone

https://www.desidime.com/discussions/tata-neu-upi-registration?page=1#post_10005256

Alexios

2024-04-09

Link Copied

Already tried no avail

https://www.desidime.com/discussions/tata-neu-upi-registration?page=1#post_10004655

bigbyte

2024-04-09

Link Copied

I guess it’s a problem with your esim then.

Try sending a message manually from your esim and see whether it is delivered. Switch off Wi-Fi calling for esim.

Also check the setting for sms centre number for esim.

If everything fails, then swap your esim for a physical sim and after 24 hours of activation you should be able to send sms.

You can change jio to esim later if it succeeds. Btw which phone?
if using iPhone try disabling iMessage.

https://www.desidime.com/discussions/tata-neu-upi-registration?page=1#post_10005253

Alexios

2024-04-09

Link Copied

I can send sms from esim(airtel) and it is very much working. Wifi calling is off. All my upi are registered with it. Phone is Samsung s22 ultra. All other UPI apps successfully send sms from esim. Only Tata neu has this issue. I have contacted their support again. Let see.

https://www.desidime.com/discussions/tata-neu-upi-registration?page=1#post_10005825

bigbyte

2024-04-09

Link Copied

In this case it is definitely some issue with Tata Neu card or NPCI servers.

https://www.desidime.com/discussions/tata-neu-upi-registration?page=1#post_10007944

Alexios

2024-04-10

Link Copied

Update from Tata neu:

We wanted to inform you that we have received an update from our internal team regarding the issue you reported. It seems to be a known problem where some users are unable to verify their mobile numbers and get a "bad request" error message. We have already notified the internal team about this issue and they have highlighted it to the development team. We will keep you updated as soon as we receive any further information on this matter.