TataCliq | Oneplus Buds Z2 Missing from the Package

136°
Deal Cadet
akone

I ordered a product from TataCliq on May 19, 2024: the OnePlus Buds Z2 In-Ear Bluetooth Earbuds. The courier package was delivered on May 24, 2024. Upon opening the courier package, I found that the OnePlus brand package seal was missing, and the product box was empty—there were no Bluetooth earbuds or charging cable inside.

image3

image2

image1

I contacted Tatacliq customer support and below is their reply
"We have contacted the seller regarding the partial/empty order that you have received, and have been informed that the product was dispatched only after a thorough quality check. As a result, your request has been denied"

What should I do now to get refund or replacement😢?

25 Comments  |  
11 Dimers
  • Sort By
Deal Captain Deal Captain
Link Copied

Strange! Never trusted One Plus as a brand, now they are Giving Vacant boxes ! 

Have you made unboxing video ?

If not then you are in trouble.

Deal Cadet Deal Cadet
Link Copied
Yeah I did.
Because I was not able to find any details of the seller on Tatacliq and was suspicious.
View 2 more replies
Deal Captain Deal Captain
Link Copied

Looks like handiwork of the seller/courier.

No Buds okay but no userguide no charging cable and brand package seal also missing.

Very unfortunate that Cliq service was pathetic that it couldn't help.

Deal Cadet Deal Cadet
Link Copied
Shouldnt have fallen for that free 150 cliqcash😪
View 5 more replies
Budding Star Budding Star
Link Copied
I found that the OnePlus brand package seal was missing, and the product box was empty

If the seal was missing then you should have not opened the box without creating an unboxing video 

Deal Cadet Deal Cadet
Link Copied
Yeah I recorded it.
Because I was not able to find any details of the seller on Tatacliq and was suspicious.

View 2 more replies
Critic Critic
Link Copied

are u from North India?

Deal Cadet Deal Cadet
Link Copied
No
Hyderabad
Benevolent Benevolent
Link Copied

even that box look like fake. already someone said in those threads clickbuy sellers sells refurbished items. 

Deal Cadet Deal Cadet
Link Copied
Seller here is Mobilehub. they should have atleast sent the refurbished item😪
Deal Cadet Deal Cadet
Link Copied

I am getting that 150 cliq cash message from last 2 months expiring on 31st may, still stopping that urge to order something before it expires!! and after seeing this, got a relief that atleast i did not order anything. BTW follow the twitter route that will work faster than higher authority one.

Deal Cadet Deal Cadet
Link Copied
TataCliq adds platform fee and high delivery charge for less priced products if you are willing to buy something around 200-300. Better skip😬
Wingman Wingman
Link Copied

Chargeback If paid by Credit card

Deal Cadet Deal Cadet
Link Copied
Yes, Paid through TataNeu credit card.
Any DD thread or steps to raise the chargeback for this kind of issue?

Meanwhile I will also check on web.
View 1 more reply
Deal Cadet Deal Cadet
Link Copied

Post unboxing video here as well so that dimers can assist you better.

replyuser
Click here to reply
Reply