👍🏼
They need to your guidance more.
Continue with your correspondence until you get satisfied
👍🏼
They need to your guidance more.
Continue with your correspondence until you get satisfied
was thinking same ...bt thought to Ignore further correspondence...bt now i m going to do again
I also received the offers in march and did the transactions but not received voucher yet. Should i wait more or mail them
if voucher delivery date is already over...you must contact the support immediately...as delaying may cause loosing the vouchers
Similar experience last year
Had to email them frequently to receive the voucher
@Joker_Phodger ... when it comes to offer from HDFC Bank, I do the following without fail :
- I label the email received so as to remember it later because HDFC Bank customer support demands offer link, screenshot and everything related to the offer
- I maintain a note in my mobile phone which has the details and offer fulfilment last date (this is the note I open rarely and in case HDFC Bank provides the voucher, I delete the entry from that note ... in case I open it and find that something is pending after the fulfilment date has passed, I write an email to them)
- most important step is to take a full page screenshot of the offer link provided because HDFC Bank's offer link expires after a certain time, so, this is very very helpful and acts as a slap on HDFC Bank's customer service team's face when they ask for all the details pertaining to the offer
It sounds like a lot but since this has been the process for me, it doesn't take more than 5 minutes for me and is quite helpful in demanding back what's meant for me else HDFC Bank tends to miss out on most of the offers and rarely they oblige with vouchers
Something similar trait I've found with IDFC First Bank too now and I at least label the offer email received from them too ... that's the only step I follow in case of IDFC First Bank.
@Joker_Phodger ... when it comes to offer from HDFC Bank, I do the following without fail :
- I label the email received so as to remember it later because HDFC Bank customer support demands offer link, screenshot and everything related to the offer
- I maintain a note in my mobile phone which has the details and offer fulfilment last date (this is the note I open rarely and in case HDFC Bank provides the voucher, I delete the entry from that note ... in case I open it and find that something is pending after the fulfilment date has passed, I write an email to them)
- most important step is to take a full page screenshot of the offer link provided because HDFC Bank's offer link expires after a certain time, so, this is very very helpful and acts as a slap on HDFC Bank's customer service team's face when they ask for all the details pertaining to the offer
It sounds like a lot but since this has been the process for me, it doesn't take more than 5 minutes for me and is quite helpful in demanding back what's meant for me else HDFC Bank tends to miss out on most of the offers and rarely they oblige with vouchers
Something similar trait I've found with IDFC First Bank too now and I at least label the offer email received from them too ... that's the only step I follow in case of IDFC First Bank.