Urgent: Money Stuck in Bigabasket Wallet.

Urgent: Money Stuck in Bigabasket Wallet.

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Deal Cadet
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Placed an order of 3k from bigbaslet and they cancelled the order and returned the money to their stupid bigbasket wallet. now not able to call them and they are not replying to my emails. how can i get the money back in bank account ? 

14 Comments  |  
11 Dimers
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Deal Cadet
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Don’t worry. Send them email saying refund money back to source as items are cancelled by bigbasket team. They will refund for sure.

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Deal Hunter
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08043133133
This bb daily cc number
Try to call them in early morning around 7 may be they help you..

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Deal Cadet
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Don’t worry. They have updated terms after outrage from customers for wallet refunds.

Note on Refunds
For all the cancelled orders post 27th March, we will be refunding the order amount back to the source account in 7-9 working days from the cancellation date.

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Deal Cadet
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smart wrote:

Don’t worry. They have updated terms after outrage from customers for wallet refunds.

Note on Refunds
For all the cancelled orders post 27th March, we will be refunding the order amount back to the source account in 7-9 working days from the cancellation date.

Right

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Deal Cadet
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Don’t worry, just send mail or chat through app they refunded to orginal payment method. Mine 2050 refunded to bank.

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Deal Newbie
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We have to give bank details to them or else they directly refund it in the original payment method? Is it safe to give bank details to them?

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Deal Cadet
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arshiyamaahi786630 wrote:

We have to give bank details to them or else they directly refund it in the original payment method? Is it safe to give bank details to them?

No, They won’t ask for bank details. Refund will be credited to same DC or CC or Wallet account with which you made payment.

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Deal Cadet
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smart wrote:

Don’t worry. They have updated terms after outrage from customers for wallet refunds.

Note on Refunds
For all the cancelled orders post 27th March, we will be refunding the order amount back to the source account in 7-9 working days from the cancellation date.

but mine was cancelled on 21 march.

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Deal Cadet
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trinadhkumar517 wrote:

Don’t worry. Send them email saying refund money back to source as items are cancelled by bigbasket team. They will refund for sure.

already emailed them so many times but no response from them

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Deal Subedar
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akki.akki wrote:

already emailed them so many times but no response from them

I mailed them, got a reply in less than 24hrs and already got refund credited to source

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Deal Subedar
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Subject :Refund to source [order number ]

Ask them to refund to source and send the email to [email protected]

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