Unable to pay Credit Card Bill using HDFC Billpay

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Deal Cadet
moriarty
I am trying to pay my Axis Card bill through HDFC Billpay but every time the transaction fails even before the OTP step.

What is causing this error?
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Deal Newbie Deal Newbie
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are you paying via net banking or debit card? 

check your dc control limits

Deal Cadet Deal Cadet
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EndOfHistory wrote:

are you paying via net banking or debit card? 

check your dc control limits

Paying via DC. Limits open
Deal Newbie Deal Newbie
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moriarty wrote:
Paying via DC. Limits open
try with small bill payments, try to pay in parts. Many users (including me) are facing this issue. 
After trying several times, the payment goes through.

If you are paying for Magnus , most of the payments are getting declined
Deal Cadet Deal Cadet
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EndOfHistory wrote:
try with small bill payments, try to pay in parts. Many users (including me) are facing this issue. 
After trying several times, the payment goes through.

If you are paying for Magnus , most of the payments are getting declined
Yes, paying for Magnus :0
Deal Newbie Deal Newbie
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moriarty wrote:
Yes, paying for Magnus :0
IMPS is the last option for Magnus as payment is failing on almost every platform. You may try highlighting the issue with axis and hdfc on Twitter
Critic Critic
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moriarty wrote:
Yes, paying for Magnus :0
How much are you trying to pay & by that I mean total amt if using different platforms/multiple hdfc accs?
Deal Cadet Deal Cadet
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guest_999 wrote:
How much are you trying to pay & by that I mean total amt if using different platforms/multiple hdfc accs?
Need to pay 275k
Critic Critic
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moriarty wrote:
Need to pay 275k
I think the typical large amt bill on magnus cards is the reason for these payment failures as axis might be feeling uncomfortable receiving such big payments coming via 3rd party platforms.
Benevolent Benevolent
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moriarty wrote:
Need to pay 275k
card active or pending?(in HDFC biller section)
Deal Subedar Deal Subedar
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Break in parts eg-30k and try...

Deal Cadet Deal Cadet
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caks2006407 wrote:
card active or pending?(in HDFC biller section)
Pending since 24 hours
Benevolent Benevolent
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moriarty wrote:
Pending since 24 hours
try 10k at a time every few hrs it refreshes
once card becomes active there would not be any issue
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